Timeline for Which fields should be pre-filled with previously input information when there are form errors?
Current License: CC BY-SA 3.0
4 events
when toggle format | what | by | license | comment | |
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Apr 15, 2014 at 21:00 | comment | added | Kid Diamond | If they mistyped both their email and password, it's lost. But since they won't be able to confirm their account, the account will then expire after X amount of days. Account creation is just for a basic (free) account. After that having an account people will be able to upgrade. But that's after the sign up proces is complete of course. Otherwise they don't have access to their account. | |
Apr 15, 2014 at 20:44 | comment | added | Franchesca | Depends on your use case. If your user mistyped their password is it easy to reset? What if they mistyped their email too? Are these accounts free or is there a cost? Are the credentials linked to sensitive information e.g credit cards at any future point? You need to decide on the right balance between reducing inconvenience for the user and making sure the account credentials are what the user thought they entered. It is hard to give advice without knowing the use case. | |
Apr 15, 2014 at 19:49 | comment | added | Kid Diamond | I have only 1 password field. So should I keep it filled if there is an error with it? And I got rid of the second email input field. | |
Apr 15, 2014 at 18:29 | history | answered | Franchesca | CC BY-SA 3.0 |