Timeline for When unsubscribing from e-mail subscription services, do users need a confirmation e-mail?
Current License: CC BY-SA 3.0
7 events
| when toggle format | what | by | license | comment | |
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| Mar 13, 2014 at 15:53 | vote | accept | Benny Skogberg | ||
| Feb 20, 2014 at 22:03 | comment | added | Darkhogg | Yes, for a paid service I would also like a confirmation e-mail, as a tangible persistence evidence that I did leave the service, in case they still charge me. For anything else, particularly for things I didn't subscribe explicitly, please don't. | |
| Feb 20, 2014 at 11:19 | comment | added | Marjan Venema | @Darkhogg: For free newsletters I would agree, but for paid subscriptions I would definitely want that "yet another" confirmation e-mail. I want something more tangible than a webpage for my own archives confirming that my cancellation was received and I won't receive any further invoices/credit card charges and the like. | |
| Feb 20, 2014 at 0:15 | comment | added | Darkhogg | As a user, I hate this confirmation in particular. I just told you I don't want more of your e-mails: don't send me another one. | |
| Feb 19, 2014 at 21:36 | history | edited | Code Maverick | CC BY-SA 3.0 |
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| Feb 19, 2014 at 21:26 | history | edited | Code Maverick | CC BY-SA 3.0 |
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| Feb 19, 2014 at 21:21 | history | answered | Code Maverick | CC BY-SA 3.0 |