Nowhere to close your account or or making it really hard to find where to close your account.

Ideally you want a section "Account" or something worded similarly, and on that page, aside from all the other stuff you want there, a clearly labeled link or button that says "close my account". You can follow that with a page that asks users why they're leaving or invites them to give feedback, but all that stuff should be deprioritised compared to the actual "close my account" (or delete, remove, etc.) call to action.