Timeline for How to solicit feedback from customers
Current License: CC BY-SA 2.5
4 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Oct 22, 2010 at 21:24 | comment | added | peterchen | +1 for trade shows. For forums, you might want to post yourself, e.g. use it like a project blog. The date of last post is a pretty good indicator for how fast I can expect any response at all. | |
| Oct 20, 2010 at 15:47 | comment | added | Hisham | Yes, it might, at least initially. But if all posted questions are answered in a timely fashion, it will encourage your few posters to post more and get the ball rolling. From my perspective, the main thing that I look for when I visit a forum is not the total number of questions, but rather how many are meaningfully answered. I run if I see a forum with questions but few or no answers. | |
| Oct 20, 2010 at 14:15 | comment | added | Nir | If I get a low number of support requests wouldn't the forums be a "ghost town" and make it look like the I don't have any customers? | |
| Oct 19, 2010 at 19:05 | history | answered | Hisham | CC BY-SA 2.5 |