Timeline for How do you communicate to a user that their money will not be available because of a technical limitation?
Current License: CC BY-SA 4.0
9 events
| when toggle format | what | by | license | comment | |
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| Aug 27, 2019 at 9:33 | answer | added | DarrylGodden | timeline score: 5 | |
| Aug 27, 2019 at 7:41 | comment | added | Ren | Also, it will be a good idea to let users know very clearly what are the operating countries. | |
| Aug 27, 2019 at 7:40 | comment | added | Ren | Can you at least get their phone number so that you can send an SMS or a message on WhatsApp? Email will be a bad idea having high chances of it being considered a spam, unless you format it properly like a marketing-email with impressive graphics. | |
| Aug 26, 2019 at 20:52 | comment | added | M Bo | @DasBeasto Yes. In a perfect world, it'll work like PayPal where you can send payments to any email address. If an email address isn't associated with a PayPal account, then they just sign-up for one, hence acquiring that new user. If they aren't eligible because of their location, then they cannot sign-up for an account/claim the funds; sender can then cancel the transaction. | |
| Aug 26, 2019 at 20:49 | comment | added | M Bo | @maxathousand Yes, I agree, but I would argue that since the user created these payment button(s), we set an expectation that payment could come at any time. | |
| Aug 26, 2019 at 19:59 | comment | added | maxathousand | Any emails I get that say "click here to claim your money" go straight to the trash. | |
| Aug 26, 2019 at 19:58 | history | edited | maxathousand |
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| Aug 26, 2019 at 19:34 | comment | added | DasBeasto | You're letting users accept payments through Stripe before they have a Stripe account? This seems like a mistake, shouldn't they only be able to add a payment button after they create/verify their Stripe account? | |
| Aug 26, 2019 at 18:26 | history | asked | M Bo | CC BY-SA 4.0 |