Timeline for Should I use a guided questionnaire or forms for new member sign-up process?
Current License: CC BY-SA 4.0
7 events
when toggle format | what | by | license | comment | |
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Jun 4, 2019 at 17:53 | vote | accept | Chris | ||
Jun 4, 2019 at 16:42 | comment | added | Prestosaurus | A user you know nothing about, who uses your product, is always better than one that didn't want to spend the time signing up. I've seen better results breaking up the marketing deployment. Get users on-boarded as easily/quickly as possible, then collect additional info. Purchases will have certain requirements, what is absolutely essential to get a user into your system? Also, I've built forms for EMC testing that collect very complex data, it was greatly helpful then to use a single step form. The difference is what we needed to give the user to get them in quickly and easily. | |
Jun 4, 2019 at 13:02 | answer | added | Harish | timeline score: 0 | |
Jun 4, 2019 at 6:26 | comment | added | Chris | @locationunknown Yes, I've looked at a number of other sign-up processes in the professional association space, but most seem to be lengthly forms without a lot of UX consideration. I've also researched the processes of retail, Saas and other online account creation processes (Apple purchase, Netflix, Hulu, Airtable, Mailchimp)... I'm really looking for any best practices on balancing speed and clarity against field capture and data validation. The gist of our research so far is that they want a faster, more intuitive process. | |
Jun 4, 2019 at 4:57 | comment | added | locationunknown | Have you done any research on how your users perceive sign-up processes or what kind of sign-up processes they are used to? | |
Jun 4, 2019 at 2:15 | review | First posts | |||
Jun 4, 2019 at 4:57 | |||||
Jun 4, 2019 at 2:11 | history | asked | Chris | CC BY-SA 4.0 |