Timeline for Designing for users without meeting them
Current License: CC BY-SA 4.0
5 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| May 24, 2018 at 16:20 | comment | added | jazZRo | +1 for visit events. Meet potential users if meeting actual users is not possible. | |
| May 24, 2018 at 12:53 | comment | added | Ken Mohnkern | I feel your pain. Businesses seem to think that a UX education teaches you what users need. Part of our job is to educate our managers and others that we learned instead how to discover those needs. It's sometimes useful to ask those who assign you a project, "What would you like me to base my design decisions on?" (Then suggest that in-person user observation is the best foundation.) | |
| May 24, 2018 at 11:58 | comment | added | Vítek Linhart | I kind of started to realize that as well. I started of with competitor analysis instead, found a couple of sites and set up free accounts. Gonna see what works for them, cross check it among all the sites and choose the things they have in common. Also just talked to our Customer Care person and got some useful insights for pain points. Thanks for the advice though! Found a meet up next week, so I am gonna attend and see. | |
| May 24, 2018 at 11:54 | vote | accept | Vítek Linhart | ||
| May 24, 2018 at 6:07 | history | answered | Martyn | CC BY-SA 4.0 |