Timeline for Which rating system precision is better for hotel reviews: 5-star or 10-point and why?
Current License: CC BY-SA 4.0
5 events
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May 9, 2018 at 4:54 | comment | added | moot | Yes I fully understand what you're trying to say when you made up the term "illusion of detail". The problem is that in math, logic, programming, information architecture, UI, psychology, perception, etc. there is far more information in 10 points than there is in 5. What documentation or testing or articles or whatever supports your new terminology and assertion? | |
May 8, 2018 at 23:31 | comment | added | Mark | "Illusion of detail" is when you measure something in a way that gives the appearance that there's more detail than is actually present. I could measure the height of an elephant with a micrometer and get a number with five decimal places, but that isn't actually any more accurate than "about 3.2 meters". Similarly, a ten-point scale and a five-point scale both appear to give great detail, but there's not actually much more information in them than a simple count of "like" and "dislike". | |
May 8, 2018 at 21:20 | comment | added | moot | @Mark U or J patterns happen in 4 and 5 point systems too so I'm unclear what your point is? A more detailed scale is more detailed so I don't know what you're trying to say with "illusion of detail"? | |
May 7, 2018 at 21:05 | comment | added | Mark | Rating on a scale of 1 to 10 has the problem that most people will give a score of 1, 9, or 10. People aren't actually very good at gradations beyond "like", "neutral", "dislike", and a ten-point scale just gives the illusion of detail. | |
May 6, 2018 at 14:13 | history | answered | moot | CC BY-SA 4.0 |