Timeline for Which rating system precision is better for hotel reviews: 5-star or 10-point and why?
Current License: CC BY-SA 4.0
14 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| May 8, 2018 at 5:24 | comment | added | Madalina Taina | I really can't understand how you and others can say 6 is the middle of 10. If a scale is 1-9.9, the middle is 4.95, if the scale is 1-10, the middle is 5. When the mathematics changed? | |
| May 8, 2018 at 2:44 | comment | added | phuclv | I generally never rated the highest star, because to me it means that the service/content was perfect, and nothing is perfect. But sometimes I'm forced to rate 5 stars because there's no 4.5-star rating although I don't feel that it really deserves that. Anyway the smiley rating system is really good | |
| May 7, 2018 at 14:34 | comment | added | J. Doe | Three stars visually doesn't look neutral at all, it looks mildly positive (more than half full). | |
| May 7, 2018 at 6:49 | comment | added | Matti Virkkunen | Maybe it's better not to have an exact middle rating, so that people actually have to think. | |
| May 7, 2018 at 0:30 | comment | added | Criticizing Israel not allowed | Everyone knows that 5 is halfway on a 1-10 scale. Even though it isn't. | |
| May 6, 2018 at 21:47 | comment | added | Blackhole | @n_b For an example of the unhappy/happy faces, check how it's done on Newgrounds, for instance. | |
| May 6, 2018 at 17:36 | comment | added | n_b | The use of unhappy / happy faces here is much better than stars for actually conveying how people feel about their experience, and it's such a good idea that I expect it would be shot down immediately by one of the higher ups. | |
| May 6, 2018 at 17:16 | comment | added | Dominik Oslizlo | @Michael yes, you are absolutely right – this is a very good point! Any rating system should be adapted to what the user is accustomed to. | |
| May 6, 2018 at 16:30 | comment | added | Luke Sawczak | Also, people talk about a "five-star X" or a "three-star X" but to give them the option of a "seven-star X", etc. is out of line with actual usage. Half-stars are fine imo — let those who want to be more precise do so — but keep the bounds easy to understand at a glance. | |
| May 6, 2018 at 15:59 | comment | added | Michael | I’d just like to point out that in some countries exams at school are graded from 1 (best) to 5 or 6 (worst, failure). So I’d really go for stars instead of just a number scale to make it less ambiguous. | |
| May 6, 2018 at 15:59 | comment | added | Masked Man | "If it is a 0-n scale, I don't know what actually a 0 is: lowest answer or no answer?" That can be easily solved by using radio buttons, or explicitly providing a checkbox with option "this stuff is complete garbage, I want to rate it as 0". The user shouldn't be forced to give even a single star for garbage. The -2 to +2 scale is a better idea. | |
| May 6, 2018 at 13:44 | comment | added | Dominik Oslizlo | I believe so, although they make everything more complex again. But I also think that half-stars are still better than 10 stars scale because the scale still keeps being anchored to the understandable logic from very negative to very positive. Everything depends on the target group, the context, the nature of the service, the app logic etc. but from my experience, I would most probably use 5 stars rating in this case. | |
| May 6, 2018 at 13:12 | comment | added | Bergi | Is that why we sometimes can select half stars? | |
| May 6, 2018 at 8:13 | history | answered | Dominik Oslizlo | CC BY-SA 4.0 |