jff
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4 answers
6 votes
5k views
How to format tables with monetary data?
5 votes

First of all you should choose a way to display the data, and always show it the same way, for consistency. Then: Align monetary data to the right. This allows you to easily compare if a value is ...

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3 answers
1 votes
3k views
UX guidelines application tour / tutorial
3 votes

I think you have several options depending on what your website/application is and does. Depending on your web application, you can implement sandboxing or a tutorial. Sandbox If your application is ...

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3 answers
8 votes
472 views
Do we lose touch with our users?
3 votes

Virtlink has a good answer. I agree with him on the point that currently no one reads instruction manuals, but I would argue that in the past, people would read them since: They were so afraid to ...

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7 answers
8 votes
20k views
Dedicated buttons for Copy/Paste on keyboards
Accepted answer
3 votes

This is a good question for two reasons: Copy-paste is an ubiquitous operation, If you think about it, this is the same problem that is currently happening with touch devices. You have a hard time ...

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4 answers
3 votes
326 views
Should shortcut keys (such as Ctrl+A) be global when switching a program into another language?
3 votes

Microsoft Office shortcuts also depend on the product language. What might happen is that you simply changed the spellchecker language, but not the Word language, so the shortcuts remained the same. ...

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5 answers
6 votes
321 views
The side help bar is being missed by our users. How do I refuse a screen judder?
2 votes

I agree with Nadyne, if you don't have arguments to back up your gut feeling, you should test it with users and gather data to build up your case. But... Nielsen and Norman Group have this article ...

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5 answers
2 votes
2k views
Do people expect to mistype their passwords?
2 votes

I'm not sure if I understood your question. This seems to happen for a particular application that for some reason always fails the first login, even if you provided correct credentials. Why do they ...

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3 answers
1 votes
405 views
Desktop tools installations' UX. How can it be improved?
2 votes

Here are some good examples for seeking inspiration: Google Chrome: It's simple, fast, almost not intrusive and does not ask for anything Dropbox You should also see how some Mac OSX are installed. ...

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2 answers
1 votes
695 views
Why does the iOs Contacts app feature both a Quick search field and a alphabetical annotated scrollbar?
2 votes

UPDATE: Tog already replied to a similar question at Ask Tog. I agree with JonW. Although this might seem redundant, it supports browsing and searching in a graceful way, without getting in the way. ...

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1 answers
1 votes
228 views
How to get started with UX design when hiring freelance experts?
2 votes

Probably what you are looking for is someone who can help you to understand what you really need. Looks like everyone around you is screaming buzzwords like UX, Design and all that stuff, and you want ...

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1 answers
2 votes
108 views
How can you compare card-sorting results from users that have a linear process to users that have a hierarchy tree process?
1 votes

Maybe the participant did not understood the assignment. If that's the case I'm not sure you want to take any conclusions from it. If you observed a large number of participants doing this, why not ...

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2 answers
8 votes
705 views
Context-switches & integration of workflows to avoid them
1 votes

I think you can start with Nine Ways to Reduce Cognitive Load in Multimedia Learning from Richard Mayer and Roxana Moreno. This paper presents a simple model for how the brain works, and what causes ...

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2 answers
1 votes
399 views
What's the best way to ask for consent to log usage information?
Accepted answer
1 votes

Trevor's reply is great since it almost covers every scenario: You either ask the permissions during the first time; You build a trust relationship with your user and then ask to collect data. But I ...

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2 answers
4 votes
1k views
Measuring/Quantifying Usability & User Experience
1 votes

Your question is very interesting, but in my opinion mockups and prototypes are a means to iterate cheaply, so I don't think you should spend time trying find a universal way to grade your mockups and ...

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4 answers
8 votes
657 views
Would it be risky to gamify school?
1 votes

Gamification is a layer you add on top of an activity/subject to make learners have more interest on the subject. This means that this is only relevant for tasks that provide low intrinsic motivation. ...

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2 answers
1 votes
15k views
What language/wording is best to indicate the max character count on a text box has been exceeded?
1 votes

I think any of recommendations for the error message are fine. I would choose the 3rd one you presented since its shorter and written in a positive way i.e. "It can be" vs "It can't be". However, ...

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2 answers
1 votes
226 views
How many people should participate in a content audit?
1 votes

Disclaimer: I have no experience whatsoever in content auditing, but I'm a tech writer that often has to ask for feedback for customer-facing documention. If you are redesigning a corporate site, you ...

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7 answers
7 votes
8k views
Why do many/most (Android) phones have the power button opposite the volume buttons?
1 votes

As you said, older phones used to have the on/off switch on the top. Probably (I'm speculating here) what happened is that after ergonomic studies and user observation, designers found out that they ...

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6 answers
1 votes
2k views
How will you explain responsive web design to a potential employer?
1 votes

If I were interviewing someone to my team, and asked them: "Explain to your computer-illiterate aunt what is responsive web design", this what I would be expecting. Responsive web design is creating ...

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3 answers
1 votes
368 views
How to provide a good UX even with poor results?
1 votes

I agree with you. While you only have few restaurants available, allowing users to search will probably lead to empty results. Here's what I'd do: Use Geolocation only if you have a restaurant nearby,...

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3 answers
3 votes
883 views
Fuzzy search by default?
1 votes

As you already told in the question, the problem with fuzzy search is that the user might not understand why some search results are being displayed. So here is my suggestion: When the user types - ...

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2 answers
1 votes
185 views
What is the best way to show various options dependent on another user's account?
1 votes

This is an interesting question, since you can interpret it in several ways. I'll focus on the linked-in example where you have "two scenarios": You want to invite someone who is already on linked-in ...

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2 answers
20 votes
13k views
Recommendations for good resources on writing good error messages
0 votes

I was also searching for good resources on writing effective error messages. The most useful set of resources I've found were from microsoft: Error Message Guidelines Error Messages I've also found ...

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3 answers
0 votes
81 views
Start by search or define the function you need first?
0 votes

There are three types of users This leads me to think that you should create some personas, and understand the different needs for these three kinds of users. I'm not quite sure I understood your ...

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3 answers
3 votes
237 views
Is it necessary to notify users that everything is OK?
0 votes

Although I agree with Sam and Jayfrang, I believe the examples stated in the question are not simply providing feedback, but to reinforce to the user that the software is doing something useful in the ...

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4 answers
1 votes
313 views
Do I need to create specific country personas for an international website?
0 votes

I would argue that a persona allows you to give a face to a set of users that are going to execute one or more user stories using your application. If after some user research you come to the ...

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4 answers
5 votes
342 views
How do you create real data backed personas for a simple marketing / lead generation website?
0 votes

I'm not sure I understand your question. If the question is: "I'm developing a product page, but I don't have a product yet. Should I use personas to drive the product page design?" Then my answer ...

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2 answers
2 votes
969 views
Are there any UX Patterns or research that support Mac OS treating standard dropdowns (selects) as modal like interaction?
0 votes

Update: I've tested fiddling with dropdowns on a mac osx 10.9.1 and they work just like you would expect. If you click in the combo and then click anywhere else, the combo closes with the option you ...

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2 answers
0 votes
93 views
Is there any academical research that pertains to CTA importance and efficiency?
0 votes

I think you can use the Eyetracking Web Usability by Nielse as a starting point to your research. Basically call to action buttons tend to have one of the following properties: Different color Larger ...

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2 answers
0 votes
123 views
How to represent this notion of "favored" participant?
-1 votes

Maybe you are trying to reinvent the wheel. Restaurants, theatres, and other venues have the concept of: Reserved seat Free seat And they also have a limited number of seats for each session (dinner,...

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