Steffen Kastner
  • Member for 9 years, 9 months
  • Last seen more than 2 years ago
How to make a map obviously clickable?
12 votes

Since users are likely to see the entry form first, how about using the placeholder text for this? "Enter location or just pick from map ..."

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Is it better to have an icon in front of validation messages?
8 votes

Due to "Change Blindness" it is useful to have that icon.

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Removing placeholder text on focus
7 votes

We checked this recently in a user test and it showed clearly that the field has to be empty once a user clicked it. If the text stays in there they thought they were not able to change this field and ...

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Activation email message optimization
7 votes

I think there is another problem which keeps some users from activating: Your message body starts with You've successfully signed up to FooBar. Since users do not read there are chances they only ...

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What is the "horizontal user experience"?
5 votes

Maybe it refers to the experience a user has regarding the entire brand (and sub-brands) rather than experiencing i. e. the sales process and customer service for one particular product. The latter ...

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What's Your Take on target="_blank"?
4 votes

During our usability tests I witnessed several occasions when users were desperately hitting the (disabled) back button of their browser – trying to get back to the site they just left by clicking on ...

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Regular pagination vs. infinite scroll
3 votes

You should consider the problem the user might try to solve when he is looking at your list. Is he browsing like we do in Twitter or Facebook streams, then use "load more". Is he trying to find ...

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Should error messages apologize?
3 votes

Yes, be pollite to the user, but keep in mind that users do not read - especially the text in the middle. So make sure the actual information is easy to spot. And it can be a real pain when you have ...

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Are Germans a different kind of human?
2 votes

I am doing user research in Germany for years and I can assure you that Germans skim the content just as most studies describe. So the same principles apply to German websites. What we DID notice is, ...

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How to give users feedback about rejected input?
2 votes

Restrictions are always a problem, be it passwords, number formats etc. I take it you already cut down your restrictions to a minimum and there is no way to drop some more. I think the best thing to ...

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How should I introduce participants to a usability test?
2 votes

It turned out to be useful to pay the compensation fee at the beginning of the test so the users do not feel the duty having to work towards something they think you want to hear to get the money. We ...

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What's the best way to conduct user research at a trade show?
1 votes

I agree, it is a difficult situation, but on the other side having loads of distraction provokes behaviour that can uncover issues a lot easier. We did it twice on trade shows and camouflaged our ...

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