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26 votes
Accepted

What is the point of email verification?

Essentially, what it comes down to... is are you dealing with USERS or PEOPLE on your site. Most companies prefer to have a relationship with a person. Exceptions would be reddit and other sites ...
Armstrongest's user avatar
  • 2,654
13 votes

What is the point of email verification?

Alan George covered the main reasons you should verify emails but I just wanted to touch on this point in your question. If the real owner of that email wanted to create an account and see that the ...
DasBeasto's user avatar
  • 15.3k
7 votes

What is the point of email verification?

There are a number of reasons. Security Requiring users to verify their email assists in preventing spam registration. It is an extra step, and also requires access to many email accounts. I ...
Alan's user avatar
  • 3,858
7 votes

What should happen if users fail to verify email address?

You have to balance how much you are interested in having their email confirmed. Until the user confirms the email the consequences could be: Not using the app at all Use only part of the app. Enough ...
Alvaro's user avatar
  • 16.8k
5 votes

Is it necessary to verify a user's email address?

I dont think that confirming the email address is just about having a communication channel to the user. I think that confirming emails is an absolute must, if not you have to cleanup in order to ...
Qiong Wu's user avatar
  • 151
4 votes

What's a polite way to ask the user to verify that they're not abusing my system?

It is very rational to require verifying an identity via an email address or a phone number for a demo run. Since it is a quite common practice, no reasoning is expected, neither needed (besides ...
Pavel Ryzhov's user avatar
3 votes

Account verification codes: Which part of the telephone number do you show users?

A general principle to follow is to provide enough information for a user to identify the known phone number, while restrict others from any unintended use of it. Most commonly, last two digits will ...
Pavel Ryzhov's user avatar
3 votes

Changing password: Verify with old password, verify by email, or don't verify?

So, something I didn't see mentioned in the answer above (excellent as it may be) is the actual security purpose of the methods requiring additional user input. Consider the case of a web app that ...
drognisep's user avatar
  • 141
3 votes

Changing password: Verify with old password, verify by email, or don't verify?

There is an intrinsic conflict in this question. UX attempts to remove hurdles from the user; to make things easier. Security exists to prevent unauthorized access to information and it must deal ...
Mayo's user avatar
  • 6,641
3 votes

Should I prevent registration with a duplicate email address when the first one is not verified yet

I think that once an account is created with an email address, that email address is blocked from other registrations whether it's verified or not. If it falls into the wrong hands, the rightful owner ...
Izquierdo's user avatar
  • 12.7k
3 votes

When to ask for phone verification?

This question will likely generate opinion-based answers. Here's one: phone verification should be performed during signup, when you're already asking for personal information. That way when the ...
Alan's user avatar
  • 3,858
3 votes

Best way to verify user identity

I can recommend you a third party company to do the ID check. They are doing KYC and AML to check the true users' identity. https://www.au10tix.com/ Another way you can do this inhouse is to ask the ...
Lonut's user avatar
  • 1,078
2 votes

Best practice for two-factor authentication process

At first glance, it does seem counter-productive to allow a "remember this device" feature for two-factor authentication, however I can see why it would be useful, with relatively little ...
crazyloonybin's user avatar
2 votes

Is it necessary to verify a user's email address?

I think the previous answers focus way too much on the UX and convenience aspects, either for the user or for the site owners, at the expense of the security aspects. From a security perspective: If ...
haylem's user avatar
  • 141
2 votes

What should happen if users fail to verify email address?

In this case, you can continue to notify the user via app to verify the email address and if its really matters to send the notification or invoice via mail then force a user to verify the email ...
Jasmin Javia's user avatar
2 votes

Request invite to closed web app - what information to ask for?

Not to be Mr. Obvious here, but ask for the information that you need. And don't ask for the information you don't need. What will you do with their name? Will you use it? Yeah, probably. What about ...
Ken Mohnkern's user avatar
  • 9,034
2 votes
Accepted

Email as a service, should I send verification emails on signup?

Is it worth it for an email as a service platform to use verification links? Yes, a verification email should be sent once a user applies for any registration, to confirm a desire of a user to ...
Pavel Ryzhov's user avatar
2 votes

What is the point of email verification?

When I signed up for Instagram, they had not put into effect an email verification process. I remember putting in my information on the registration form and discovering that there was already an ...
Joo Kang's user avatar
2 votes
Accepted

Should I prevent registration with a duplicate email address when the first one is not verified yet

IMO Email addresses are supposed to be unique for a single person. Of course, the same person can have multiple email addresses in their name, but a purticular address should only belong to one user. ...
Imesh Chandrasiri's user avatar
2 votes

When to inform a user that an app requires touch ID for certain actions?

It probably depends on how viable the app is without Touch-ID-only features. Fully Viable Without Touch-ID If an "average user" can get "full satisfaction" from the app without even realising there ...
TripeHound's user avatar
  • 2,655
2 votes

How should I handle age verification in signups?

You can't really force someone not to lie, and it's hard to tell apart a lie from an honest mistake. However, you could check whether the age is below 13, and then asking user to confirm entered data ...
Luke's user avatar
  • 141
2 votes

How should I handle age verification in signups?

..they could easily change their date of birth to something over 13 and sign up anyway One way to combat this is if the error was thrown, set up a cookie that will always show that error over the ...
Alin's user avatar
  • 556
2 votes

When to ask for phone verification?

I'm personally more an advocate of asking details "just-in-time". This way your users can first browse the kind of food that is offered on the platform & your value proposition, so they're ...
Rick P's user avatar
  • 550
2 votes
Accepted

What's a polite way to ask the user to verify that they're not abusing my system?

Lessening the pain You can ask verifying information, and don't need to offer justification for why — you don't need to say, for example "we ask this to make sure you're a serious prospect." You can ...
qoba's user avatar
  • 838
2 votes

Should I use email or phone number verification on an app onboarding process?

If you can accommodate both, you should allow the user to choose. Users can only access SMS on the single device that the number is associated with, but email can be accessed from anywhere and ...
Jeff Zeitlin's user avatar
2 votes

What is best way to display a partial mobile number

Some assumptions: a) The target country is India. b) User can choose last four digits. c) The possibility of the first 4 digits to be the same is very high, if the sim card/number is purchased ...
Anvesh Dunna's user avatar
2 votes

What is best way to display a partial mobile number

For some reason, your user is seeing multiple mobile numbers and you want to obfuscate them. To me best strategy is to compare the options you are going to show to user and obfuscate accordingly. See ...
Prateek Shrivastava's user avatar
2 votes

Does onboarding include sign up?

"I strongly believe in the second: The process of verifying identity can be quite complex and should be accompanied by a dedicated tutorial. It would be very difficult, if not impossible, to ...
Guy Bitan's user avatar
1 vote

When to ask for phone verification?

"Ask them to verify their phone during the account creation/sign up process." because when they verify their phone number during sing up process than they surely verify it. 92% users can make full ...
Mr_Error's user avatar
1 vote

When to ask for phone verification?

I would say the second option is less of a barrier as the user would have already committed some time within the app. Furthermore, it's always a good idea to give the users a "permissions primer" (...
RobbyReindeer's user avatar

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