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16 votes

What is the difference between a Use Case and a User Journey? Is there any?

I would say there is a difference, it might be difficult to explain outright but let me try by using examples of how I use both Use cases and User journeys. Usually in my projects I will use Use ...
RobbyReindeer's user avatar
11 votes

What is the difference between a Use Case and a User Journey? Is there any?

The 15 seconds answer Use case: A functional requirements process-centred graph. Scenario: A path within a use case. User Journey: A non-functional user-focused elaboration of a scenario. Use-cases &...
Izhaki's user avatar
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4 votes
Accepted

How to deliver to Front-end developers the behavior spec of a component?

Prototyping a complex control or UI element can be very useful if you intend to walk people through that prototype, but it is not a great "handoff" deliverable for conveying all possible use cases: ...
Mattynabib's user avatar
  • 3,501
3 votes
Accepted

How to facilitate multiple options whilst emphasizing 1 option in particular?

If the 90% use case is a specific option, you can label it 'recommended', and explain why if needed. Is the act of selection explicit? If you want to keep the action of choosing an option up to the ...
Mike M's user avatar
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3 votes

What is the difference between a Use Case and a User Journey? Is there any?

Below are a few links, 2 are IBM Knowledge Center articles. From reading these articles, the tools for each appear different. Which tool to use may come down to a choice based on perspective and ...
user122782's user avatar
2 votes
Accepted

Whats the different between Use Case (in Software Development Process) vs User Goal (in Usability Testing)

Alistair Cockburn described the structure of a use case in his book Writing Effective Use Cases, e.g: As a [user] I want to perform [some task] to meet [some goal]. [user] can be a person or a ...
SteveD's user avatar
  • 8,934
2 votes

Whats the different between Use Case (in Software Development Process) vs User Goal (in Usability Testing)

A user goal describes what the user is trying to do, a use case describes how they do it. Goal: Buy a car Task Scenario: "You've decided to buy a new car for your family with a budget of £20,000." ...
Matt O'Keefe's user avatar
  • 1,860
2 votes

What is first, a customer journey map, personas creation or user cases?

You can't define a customer journey without knowing the customer. Persona's can help to gain and share this knowledge. Use cases are descriptions of steps to achieve something. They are very specific ...
jazZRo's user avatar
  • 11.9k
2 votes

What is the difference between a Use Case and a User Journey? Is there any?

Use cases are used by both the development and business teams in application development, to describe user flows and the interaction between users and systems. It's a technical document that can be ...
Ling's user avatar
  • 1,412
2 votes

What is the difference between a Use Case and a User Journey? Is there any?

I think the user journey is a user-centric view of the task and the use case is a system-centric view of the same. They are the same but from different perspectives. A user journey may involve ...
Mihai Danila's user avatar
1 vote

Asking the user's goal in the Signup or first time Sign in?

Anecdotal: Yes. My experience is that people are far less resistant to voluntary surveys after signup/account creation. If you need to have this information before first use of the product/service, it ...
Jeff Zeitlin's user avatar
1 vote

Is there a use case for Pie charts sliced by date?

By individual date is probably too granular for a pie chart, but certain ranges or periods my be useful when those are germain to be informative. For example, it may be useful to know the proportion ...
Jason Gray's user avatar
1 vote

Is there a use case for Pie charts sliced by date?

There are lots of discussions and guidelines around the general use of pie charts, and most of them relate to the judicious use of segments in your pie charts. The general rule of thumb is that pie ...
Michael Lai's user avatar
  • 27.3k
1 vote

Vertical Videos vs Horizontal Videos

I'd use horizontal for anything people want to watch on a whole screen - movies, business presentations and so on. While chat and such, which is mostly about showing a single human, and any similar ...
Carl Dombrowski's user avatar
1 vote

Vertical Videos vs Horizontal Videos

The use of either will depend on the purpose of the video. If all you want to do is stream popular music videos or movies, then you have no choice but to go wide landscape. Vertical videos are being ...
Ren's user avatar
  • 3,196
1 vote

What is the difference between a Use Case and a User Journey? Is there any?

I am going to refer to the definitions that exist in the Tags section of UXSE rather than going to the web references, since this is an opportunity to help us refine the definition. Use Case (tag ...
Michael Lai's user avatar
  • 27.3k
1 vote

Is it a good experience to open a browser on browser

You mean like an 'open in new window' but a "squeezed" window? I've not seen this done before, but I can imagine some pros and cons. Pros: It would keep the user oriented, in knowing which page ...
RobbyReindeer's user avatar
1 vote

Registration case studies/research

Customers hate signing up for an account when all they want to do is buy a product from your e-commerce store. One of the reasons people hate registration so much is because they think it will sign ...
Saurabh Kumar Suman's user avatar
1 vote

Are use case documents essentially user flows in word form?

The short answer is yes. The slightly longer answer, at least for me, is that use cases provide context and detail which a userflow wouldn't. A userflow has steps or statuses but doesn't usually go ...
Mand's user avatar
  • 11
1 vote

Disabled cookies - is it a viable use case to relate to?

I think it is a matter of gradation: If the functional difference between Users having cookies enabled and those who have them disabled is non-significant, I would only display a message that it is ...
Dominik Oslizlo's user avatar
1 vote

Confused about the best way to map out bot flows

You don't need to do user research to write user stories. The "user" in the User story can be a human or the system, and is usually written in the following format: As a system I want to [perform ...
SteveD's user avatar
  • 8,934
1 vote

Guidlines for UX teams working from a use case document

Your business analysts are currently doing the product design by proxy. Use cases are supposed to be a way for the business side to identify and communicate the product's business requirements to the ...
Daniel Beck's user avatar
  • 4,592
1 vote

Guidlines for UX teams working from a use case document

I think it should be a collaborative task, the analyst has a depth knowledge about the requeriments and the UX team has a depth knowledge about the user and user interactions, so create the wireframes ...
widux's user avatar
  • 11
1 vote
Accepted

Intuitive understanding of CMS-Rights

For starters, I'd rearrange the rights. Currently menupoints are in 2, 3, 7, 9, 10 and 11. That's kind of scattershot. Second, have similar icons for similar tasks. None of the above mentioned icons ...
PixelSnader's user avatar
  • 8,331

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