46 votes

Which way should arrows point for a dropdown button?

I would consider two things here: Visual connection to action Common standard implementation To the first point - visual connection: If you see an arrow that points up, you expect something to ...
Jan's user avatar
  • 1,681
42 votes

Which way should arrows point for a dropdown button?

A button should show what will happen when it is next clicked - not point to something else. When the button above a closed menu is clicked, the content will drop down - so the should point down (to ...
Paul S's user avatar
  • 2,329
27 votes

Which way should arrows point for a dropdown button?

Arrows pointing in our reading direction (right or down) point forwards. Buttons should indicate what happens when clicked. The arrow on a dropdown button should point right or down as it indicates ...
Martyn's user avatar
  • 2,328
14 votes

Do users behave differently to interactive lo-fi wireframes compared to hi-fi mockups in user testing sessions

There are some differences yes, and I have witnessed them myself. Using high fidelity mock-ups makes users think that the system they are using is fully functioning. That makes them think that system ...
locationunknown's user avatar
12 votes

Which way should arrows point for a dropdown button?

Since you're asking about the direction of the arrow, you might like to check out the Microsoft standards for glyphs and arrows. Scroll down from here, to the table that lists the different types of ...
JeromeR's user avatar
  • 6,386
6 votes

Where can I find studies on UX/UI Design for apps and websites?

https://www.nngroup.com/ is the site you are looking for.
Kishan's user avatar
  • 2,349
5 votes

Check out cart that has too much radio button

The problem is not too much radio buttons (much better than dropdowns!) but too much divider lines. Delete as many lines as possible and you'll notice that it is not a radios problem. See my answer to ...
Juan Lanus's user avatar
  • 3,369
5 votes

Check out cart that has too much radio button

Don't mind the mad paint skillz but I recommend something like the image below. The logic: You are asking for two addresses which are highly likely to contain the same data so those should be near ...
MonkeyZeus's user avatar
  • 5,658
5 votes

How to do transitions between the tasks in a qualitative user test?

One way is to have prepared the transitions into your list of questions. You can look into “speech transitions” used in presentations, interviews, etc.
Jennifer's user avatar
  • 336
4 votes

Should I offer product plans with specified limits when we do not yet have a way to enforce the limits?

If users sign up without knowing the limits and you suddenly enforce them, notified or not, people will be upset. The best thing to do is inform them up front, wether you can enforce it or not.
Martyn's user avatar
  • 2,328
4 votes

Which way should arrows point for a dropdown button?

To drive this point home even further, I point to the Material Icons by Google. The name of two icons can give you an idea of what the overall consensus for this topic is. As pointed out, the icons ...
Eric Bishard's user avatar
4 votes

Icon coloring for color blindness

"Green turns to grey" is not strictly true - For Deuteranopes (the most common form of colour blindness) green turns to a sort of murky brown colour that would be distinguishable from grey. You can ...
Roux Martin's user avatar
  • 14.2k
4 votes

Is there any research on the usability of the pull-to-refresh gesture?

I do not think that there is publicly available research specifically on the pull-to-refresh feature. However, I synthesized some similar materials and came up with an answer of my own. Taps vs Swipes ...
Wray Bowling's user avatar
4 votes

Whom should we design for? Early Adopters or Late Adopters?

Just design for both. 20% of users is a big percentage, and it cannot be underestimated. Loosing 1/5 of your user base can kill your business. If the percentage was less than 5% then you could have ...
Kristiyan Lukanov's user avatar
4 votes

Usability of built-in trackpads in laptops

A touchpad is indeed more awkward to use than a mouse: MacKenzie IS, Kauppinen T, & Silferberg M, 2001. Accuracy measures for evaluating computer pointing devices. Proceedings of CHI, 3(1), 9-...
Michael Zuschlag's user avatar
4 votes

How can I validate website color scheme?

Simply ask a handful of users what they think. Try to focus on the same demographic as the people that your app is targeted towards. Ask them about contrast, mood, readability and style. For ...
RobbyReindeer's user avatar
4 votes

Do you need different set of user to test different platform of a product?

With only 5 to 10 users overall, you will focus on qualitative analysis. The sample will be too small to do any kind of meaningful quantitative analysis. To gather qualitative feedback, it is often ...
celinelenoble's user avatar
4 votes

How to distinguish Time-bound vs One time events in a timeline

I would suggest colour coding different actions that can take place within a timeline and further more instead of a single dot you could also include an icon ( eg paperclip ) and make the tooltip ...
Chris's user avatar
  • 4,518
4 votes

How to distinguish Time-bound vs One time events in a timeline

Try to use color as well as shape to encode differences. In your case, you have to distinguish between two categories of events. The more you can take advantage of visual distinctions, the better: ...
Mike M's user avatar
  • 24.6k
4 votes

How to distinguish Time-bound vs One time events in a timeline

An event that is instantanous is an event which start = end. Therefore, you may be able to show what you want by having your users to understand where is the end and the start of an event (sometimes ...
marcant0's user avatar
4 votes

"Are you sure?" Request for confirmation modal usability research

This pattern is often called friction. Below is an excerpt from the article Friction in UX design can be benificial, by Mia Sheffields: Friction in UX design is when something in the design slows the ...
haugsand's user avatar
  • 406
3 votes

Which way should arrows point for a dropdown button?

You generally expect a button to show what action it will perform, not the current state of what it toggles. Consider the play/pause button of a media player. You press play-icon [ > ] and it ...
Tapirboy's user avatar
  • 131
3 votes

UI Memorability Testing

That depends on your application. For example, I use gmail hourly (if not more). I use my bank's application weekly. Each case has different retention needs. So, if you expect users to use your ...
Paul Dessert's user avatar
  • 1,496
3 votes

How should I test my mobile app's user interaction qualitatively?

If I take your question title literally, then you're really after qualitative feedback rather than quantitative feedback. And, if that is the case, then the body of your question is only partly ...
Monomeeth's user avatar
  • 3,826
3 votes

Textbox "x" icon

the reason = users clicked on it by accident in the rare cases users want to do it, it is really simple to select all text and press delete on a desktop the idea might need to be revisited for ...
Aprillion's user avatar
  • 1,826
3 votes

Open to Discuss: How would you describe <website / product> in one word?

TL;DR: Yes! There is!! I am unfamiliar with sentiment analyses (apart from a quick Wikipedia lookup!), but from an academic perspective, this is touching on UX research using qualitative and ...
robin's user avatar
  • 348
3 votes

Why most of the steering wheels in cars is placed in the left side?

The steering wheel is on the side closest to the center of the road so the driver can see the opposite-direction cars better. Countries that drive on the right have the steering wheel on the left and ...
Alvaro's user avatar
  • 16.8k
3 votes

Usability research on tree navigation vs search

" So the key element for them is to find the relevant information as quickly as possible." "There is no possibility to filter on multiple criteria at the same time, nor full-text search. The main ...
mgraham's user avatar
  • 1,783
3 votes

Users are not figuring out that they can use breadcrumb to navigate to go to the previous page

Have you tried using a signifier such as a colour, that makes the text look more like a link you can click on? I've even seen some designers use pills/buttons for each page title, to make it more ...
Moxxie Maximus's user avatar
2 votes

Best way to organize data gathered during research?

Great question! Our team went through something similar recently. The affinity diagrams don't scale well. As the number of interviews went up, the affinity diagrams just became incomprehensible. We ...
Claire's user avatar
  • 21

Only top scored, non community-wiki answers of a minimum length are eligible