106
votes
Order of "female" and "male" in survey form
The first thing is to ask if this absolutely necessary within your system?
If you don't need to ask for a gender then don't.
Modern understanding of what gender means is incredibly complicated (...
- 14.2k
94
votes
Order of "female" and "male" in survey form
I recommend matching the order in which your options are presented in the list. You decided to put them in alphabetically (or so it seems), and I see no reason to change the order in the question.
- 2,256
79
votes
Order of "female" and "male" in survey form
For user-friendliness, the choices should be listed in the same order they are presented in the question. If you ask "Are you male or female?" then A should be male and B should be female. I would ...
- 761
76
votes
Accepted
Order of "female" and "male" in survey form
tl;dr: No matter what you do, you will be in good company. Purely as far as order goes male-first seems to be the traditional preference and seems to match linguistic expectations of most users. ...
- 3,289
56
votes
Order of "female" and "male" in survey form
Before proceeding further, I would recommend reading the guidance on collecting data on sex and gender (PDF) to ensure you act both legally and ethically. Depending on the laws in your country, you ...
- 71k
52
votes
Accepted
Yes and No questions - Are a "checkmark" and an "X" icon not neutral enough?
The problem with icons is that they can mean different things to different users. In this instance they could be confused with "pass" and "fail" as that is essentially what the ...
- 7,061
38
votes
Accepted
Is it a good idea to replace "other" with "let me tell you"?
The choice "Other" is a very neutral and well-established term which most people quickly understand. If I saw "Let me tell you why:" as an option then I would have to think twice about what it implies....
- 5,658
34
votes
Order of "female" and "male" in survey form
Randall Munroe from the xkcd blog has a different approach:
Do you have a Y chromosome?
Don’t Know/Yes/No.
If unsure, select “Yes” if you are physically male and “No” if you are physically female. If ...
- 900
24
votes
Order of "female" and "male" in survey form
I think it'd make the most sense to order it by the most likely expected response. Similar to putting "United States" first in a list of countries on an primarily USA-based app, there's nothing wrong ...
- 251
24
votes
Yes and No questions - Are a "checkmark" and an "X" icon not neutral enough?
Thank you for your answers and valuable feedback. In the end, I moved on with radio buttons and regular text as suggested above.
- 963
18
votes
Order of "female" and "male" in survey form
I assume you want to avoid the word "sex" and limiting gender to only two options may seem offensive to some.
Nevertheless, coming back to your original question, I'd opt for the fist choice, "Are ...
- 3,125
16
votes
Accepted
Survey Confirmation - Emphasize the question or the answer?
Interesting question!
Options #1 for both screens.
I think there are a few points here:
Consistency. You don't want to cause a sudden flip between the two screens and confuse the users or make them ...
- 1,143
14
votes
Is it a good idea to replace "other" with "let me tell you"?
I wouldn't do this for one simple reason: it might become an outlet for your customer's emotions. An 'other' box stays within the rational spheres; as a user you're being asked for a reason, you're ...
- 9,851
12
votes
Accepted
Is it a good practice to have short survey on home page?
Generally no.
Consider what the purpose is of a survey, what value is it actually bringing to the end user? When are they going to hit the survey in their buying process? It's totally putting the ...
- 163
11
votes
Order of "female" and "male" in survey form
Take a look at this article https://www.psychologytoday.com/blog/the-science-behind-behavior/201609/how-should-market-researchers-ask-about-gender-in-surveys since it has interesting information about ...
- 1,733
11
votes
Order of "female" and "male" in survey form
To answer the direct question, I prefer "male" before "female" as a user.
tl;dr reasons:
It's more euphonic.
It's conventional.
Efficiency is not sacrificed for either user case.
As I am reading ...
- 209
8
votes
Accepted
Trouble creating surveys with iOS elements
I guess it depends who is filling up that survey. If I was designing it for some enterprise solution or for beta testers of my app, I would make it condense and simple without focus on UI/UX, but if I'...
- 250
8
votes
Accepted
Yes/No question with an explicit "N/A" option
Could you present the N/A option in the same input style but visually offset or slightly backgrounded from the foreground options.
For example
- 71k
7
votes
Order of "female" and "male" in survey form
Make the page choose a random number in JavaScript. If it's even, display the female choice first; if it's odd, display the male choice first. Also, the query text should be in the same order as the ...
- 207
7
votes
Order of "female" and "male" in survey form
You should not worry about placing them in any particular order. Just toss a coin and place them randomly (at design time; doing so per each page reload makes little sense). Why?
Because being ...
- 195
6
votes
Is it a good practice to have short survey on home page?
Yes, it is very good practice and it's at the core of UX - getting feedback from users. However, it is important how exactly you will do it.
Try to avoid popup surveys. They are annoying and can ...
- 11.5k
6
votes
What is the best pattern encouraging users to complete a survey of roughly 100 questions, each of which uses the same multiple choice scale?
You could try to gamify the process
I didn't try this, it's just an idea but long questionaries are usualy arduous work with delayed gratification. You could try to give back small value every couple ...
5
votes
Accepted
Can I survey my users to ask which tools they have and use?
I believe there are no rules or guidelines to tell you what you should and should not ask. You are free to ask the users anything but its your job to decipher what they really want. If you are afraid ...
- 1,797
5
votes
How many users do I need to run a SUS and get valid result?
Measuring Usability has an article that briefly touches on sample size. TL;DR: 2 is the obvious minimum, 5 is a suitable starting point.
From 10 Things To Know About The System Usability Scale (SUS):
...
- 17.6k
5
votes
Order of "female" and "male" in survey form
Just going to leave this wiki article about intersex here.
As such, from a professional point of view, irrespective of whether your question is enquiring about their physiology or orientation, you ...
- 67
4
votes
How to apply TAM (technology acceptance model) to UX design and testing?
According to Wikipedia, there is a substantial body of research on how the TAM works and its application to measure factors that are very closely aligned with what we would generally classify as ...
- 26.7k
4
votes
What is the best layout for a survey screen in a website?
4 pieces of survey design advice
Is your survey super short? Are you expecting most people who take it to be on a mobile device? Then include all questions on one page.
Is your survey long (but ...
- 1,069
4
votes
Accepted
How to analyse results for an open ended question?
Text Mining
Some researchers have calculated word frequencies, but raw frequencies by themselves are not very reliable or informative. For example, if 40% of your users used the word “helpful,” you ...
- 37.7k
3
votes
One-question survey
It will all depend on the kind of survey. It's not the same to use a survey to find out reasons for abandonment of a product/service than a survey looking to research on a product to be launched. It's ...
- 37.3k
3
votes
Accepted
In a survey, will the size of buttons for choices bias the responses?
EDIT :
I found a very interesting study on the subject, it is quite long but I think it will answer most of your questions, since they have very precise number of respondent or non-respondent ...
- 860
Only top scored, non community-wiki answers of a minimum length are eligible