53

I would keep the message short and simple, "Unfortunately, iPhone devices do not support W3C standard HTML video" This still allows you to shift the blame "devices don't support our application" as opposed to "we don't support your device". Why not longer? If you go in to details about how Apple refuses to follow standards and ...


50

That depends on the context. A checkbox that makes the user accept terms of agreement for example should be unchecked since its a critical decision which needs the users interaction to be legally okay. On non-critical checkboxes you can pre-select them according to what most users want/need. If 80% of your users hit the checkbox you can pre-select that ...


33

If truly nothing can be done to make something work for iPhone users. Then be honest as possible in your notice saying the app is not supported, and succinctly provide the reason why, and how the user can get around it. Here's a quote from an article on medium about error messages that applies equally well for your use case. Write an alert message that ...


31

Where is the best place to ask the user their ethnicity? Honestly -- in the doctors office. Unless the benefit to the user is clear then don't ask for it. You wanting to keep track for your own records isn't clear benefit to the user. If it turns out that a user sees value in telling you their ethnicity (like in a doctor's office due to ethnic related ...


25

Pre selection of checkboxes Successful pre-selections can make interface more efficient and pleasurable to use. Sane default selections can reduce the amount of actions a user needs to perform. Whether or not a checkbox should be preselected should be based on the domain context and business rules. Business rules will dictate whether something should be ...


23

There is a question you need to answer (which can be stated in different ways): How big is your dataset? Is "everything" a finite set? Is it sensible that the user might want to see everything? If your dataset is small or finite, or it's sensible that the user would be able to deal with everything, then you could return everything. If your dataset is ...


16

For starters I recommend looking at this excellent article from UX Matters which talks about how to extend Jesse James Garret’s visual vocabulary to reflect rich interactive applications which recommends highlighting the interactions as synchronous (requiring a page load)and asynchronous (happening within the page). To quote the article For user ...


15

I did a quick check on how Google and Bing handle this and their flow is to just ignore the search request if there is no search value entered and keep the user in the same page. While that does make sense since the user might be confused if search results are contrary to what he expected and if he gets some random results he might be confused as in his ...


15

I'd like to suggest a 3rd solution which avoids the need for figuring out an appropriate default value altogether. In this case, I would actually not use a checkbox, because you can have multiple values here and not really a clear default value. In addition, you can technically have 3 options here, and a checkbox isn't adequate in that scenario: Never ...


13

A stands for Accent. They are colors that accent the primary colors. Here's what Google says: UI Color Application Choose your palette Limit your choice of colors by choosing three color hues in the primary and one accent color in the secondary palette. The accent color may or may not need fall back options. Accent color The vibrant accent ...


13

If it makes sense in your case, you could use informal wording, like Trello does. Also, while average user won't know what W3C or standards are, they usually have heard of HTML5 and/or it's video. Sadly, we're not allowed to make nice things with HTML5 video on iPhone It works fine on iPad or many other devices, though!


11

Ask any non-technical friend how many bytes are in a kilobyte, and they'll say "1,000", because that's what kilo- means in every other context they're used to. 1,000 grams in a kilogram, 1,000 meters in a kilometer, etc. So don't mislead users by writing "k" when you mean "1024". In most cases, there's no reason to use multiples of 1024 anyway. Users are ...


11

hello from Singapore :) Using NRIC to login is is more common in more government related internet services like taxes. Also it might be useful to note that almost 1/3 of the singapore population are foreigners. There's something called Singpass which is very common for signing into government services, which both foreigners and locals have. For more ...


10

That's kind of oldschool. We like to say "Never touch a running system" but violations against this doctrine are the fuel of progress. Personally, I have also used a 2 column website where the footer was only displayed at the left (ca. 40% width) site and no one had a problem with it. The reason why this is done seem to be the familiarity. But I also have ...


10

You should consider kicking the people out of your team that think "arrow down" should increase the number from 0 to 1. Of course arrow up should increase and arrow down should decrease, i don't understand how someone would argue that. You can use "+" and "-" to make it more obvious though.


9

This is a good question. I've been wandering if there is a better way to document interactions for over a year now and have been trialling a few different things. I've taken inspiration from a lot of different places and below are the different types of methods I've created/trialled in the past with some success. The images below show interaction with an ...


9

Why k should be used for 1000 and Ki for 1024. A reviewer we will call "User's Buys Tests" has analyzed external storage drives. All along their test, they mention that all drives have some "60 GB of reserved, user unavailable space" (1), exact values listed in a per drive table so that the readers can make the best buy. It turns out that the alleged ...


9

I've read about this a few months back, but can't recall where, so doing this off the top of my head. It goes: To begin with, systems should not rely on hover effect to denote a clickable item. In this age of touchscreens, the presentation should make it clear what is clickable and what's not. Then, it is recommended to change the cursor upon hover, ...


9

Update: Is it legitimate to ask for ethnicity or Race? As all UX answers go: It depends, but there are at least two main areas where asking for ethnicity is absolutely fine: For Medical Reasons: For Obvious medical reasons to assess risk factors for both insurers or as part of doctor patient interactions. For less obvious medical reasons, for example: ...


8

According to recent scientific evidence: 18 and 22 points will lead to significantly improved objective readability (measured with eye-tracker) 10 and 12 points will lead to significantly impaired comprehension (measured with comprehension questions) the larger the better, because objective readability continuously improves with increasing font size. Don't ...


8

There is no comprehensive list that includes everyone Ethnicity is not always defined formally, and attempts to define formal ethnicities are often lacking. For example, the Lao government has categorized the entire population into 49 official major ethnicities in 160 ethnic groups, and yet there are many who feel that their identity has been neglected. ...


8

I don't think there is a standard, but (for me personally) there are a few steps. Most noticeable are the low fidelity and high fidelity steps. There are ofcourse a few extra steps before and after like user research, user stories and scenarios, etc. But lets focus on the wireframing like you ask. After your user (and client) research, there are a few steps:...


7

I think we have to be honest with users. So return NOTHING, but not just nothing! Users have nothing to do while seeing NOTHING in the search result. Another idea is to show them why there is nothing ? Maybe they are not searching in the right place. Maybe a word is misspelled so we can correct it. Finally, maybe we are not supposed to have such contents!


7

It doesn't. They probably should have stated that it's the most usual design pattern. Design patterns help people navigate unknown content, so when most sites use footers that span the page to anchor the content, users get used to the idea of when they see the horizontal divider with a bunch of links, they have probably hit the end of the page. Familiarity ...


7

First, I'm assuming that they meant that the styling of the block around all the footer content (in particular, its background colour, borders, etc) should span the width of the screen - not that the text containers within the footer should be 1-column full-width and therefore insanely wide on wide devices. That'd be bad design because the measure of the ...


7

Recommendation: Don't change units based on the progress of the download However, it's not uncommon to cut off before that: I've seen e.g. camera manuals say "0.8 MB" rather than "800 KB" for the size of a photo. Well, the thing with documentation is you should be consistent and not change between units. Hence the use of 0.8 MB in the ...


6

My answer would depend on the website you are designing/building for. For example, if you were developing an estate agents, I think there's mileage in displaying the search box at the top of the page with: "No search term entered, here are our latest properties" Then list 20 or so properties that have been entered in the database. The same principle ...


6

The copy command is used to make a copy of a selection. If there is no active selection, the command shouldn't go and copy something all by itself, because there is no way for a user to understand beforehand what the copy command would do without an active selection. Also, ctrl-c might be hit accidentally instead of hitting ctrl-v. If ctrl-c then clears the ...


6

I don't think that there is a standard. But I like the idea of following principles of how people interact with each other and reflecting that in UI design. Sending a search request can be looked at as asking a person a question. You formulate a question and then make sure that the person hears and understands it. If you request a response without a question ...


6

1 kB is 1000 bytes (Decimali.e. 10^3 is kilo) 1 KB/KiB is 1024 bytes (Binary i.e. 2^10) we already know kilo- means 1000, so remember kibi- means 1024. Google unit converter reference


Only top voted, non community-wiki answers of a minimum length are eligible