7
votes
Entering a relative date range (in a report writer)
Circling back after 18 months (!!!), we finally have a design we're going to implement, so sharing it back here to close the loop.
@Monomeeth had a great answer. We didn't have the real estate for ...
- 1,843
6
votes
How to properly document UX bugs?
I'll explain the way I like to frame User Experience and Usability Bugs, hope it is useful.
First of all, I like to group all bugs, undesired system responses or behavior into technical or design ...
- 987
5
votes
Entering a relative date range (in a report writer)
If it was me I would design the interface so that the most common (or useful) choices can be selected with the simple click (or tap) of a button/icon and the less common choices would be accessible ...
- 3,826
4
votes
Accepted
Multi-select box vs Dual list box
A dual list builder can seem bulky in terms of persistent space, but it's clearer for comparison purposes.
The clarity of a list builder or dual list box, is that it's clear not just about what's ...
- 25k
4
votes
Control UX to create pre formed responses easily
I would recommend a type-ahead search if your users are familiar with the results and could be reasonably expected to know what they are searching for.
The reason this works is because the results ...
- 6,334
4
votes
Limit number of elements/boards on the premium account for performance reasons
Performance is always the business' problem, not the user's. Education is appropriate in some cases, to keep the user from stalling out ("Are you sure you want to query the entire database in ...
- 12.8k
3
votes
Accepted
Email Report: how to display thousands of emails in a report?
My question is, suppose you send up to 10 000 recipients per day, is there a way to display them in a report without messing up the page?
Yes. One way is to display information in a progressive ...
- 6,641
3
votes
What is the difference between "report spam" and "report abuse"?
Spam implies a "selling" element, whether in unsolicited bulk email or as posts on social media. Abuse is a broader description that can include spam but also, for example, content that is horrific, ...
- 31
3
votes
What is the best boolean label for a prompt on a Report... "Display" "Show" or "Print"?
Show seems easiest, as its common opposite is Hide; both are common words.
(where I've worked in the past with UX writers, we've been encouraged to use 'show / hide')
Display has other meanings, as ...
- 25k
2
votes
Accepted
presenting a table row in a list
You can see a list as a simplified table:
The only thing to note from your example, to make the "conversion" from table to list clearer, is to include "row1" in the table. Notice how in the example ...
- 16.9k
2
votes
Multiple filters for different reports
My presumption here is that for the sake of having everything lighting fast you want to show it all in one screen.
But logic is each of your reports is based on specific filters, so I think its ...
- 2,676
2
votes
Accepted
Why people entering from category page goes to the homepage of my e-commerce as the second step of journey?
That is because they are not happy with the results on that page. Either they are trying to see what sort of company that is or they are trying to see what else the site has to offer. The question ...
- 3,286
1
vote
Should we implement a map feature or not? Building an analytics platform
It's a very common misconception that geographic data must be displayed on a map. The real question is whether the insights that this data is supposed to provide are indeed of a geographical nature, ...
- 31.4k
1
vote
Reporting Terminology - Run vs Create / Report vs Template
When it comes to terminology, there is always a distinction between what the SME (subject matter experts) use and what makes sense to the end-users (who can also be SMEs but not always).
So when you ...
- 27.5k
1
vote
Best practices for System Usability Scale (SUS) Scoring
There are a number of possible interpretations on what 'bulking up' your usability tests with SUS scores might mean, so let's look at some of them.
Given that usability tests are generally much more ...
- 27.5k
1
vote
Multi-select box vs Dual list box
For a collection of about 40 items, clustered checkboxes with category labels could be a good option. They would expose all possible items (like a dropdown) while showing which ones are in the ...
- 12.8k
1
vote
Accepted
Multiple filters for different reports
You should only display the filters that are necessary for each report type. Anything else will lead to confusion, support questions, and possibly even bug reports from users (e.g. "I set a value in ...
- 12.5k
1
vote
Usability studies about B2B service pages?
It's worth mentioning that service pages should be approached as any other page in other types of websites. Understand who your users are, what they are looking for, what questions they have. ...
- 5,618
1
vote
Reports/research about legalese texts
There are quite a few resources related to this, as the EULA and other forms of contracts that are presented to users online are being scrutinised for their accessibility and user-friendliness.
There ...
- 27.5k
1
vote
How to properly document UX bugs?
Most UX bugs are gaps between the users knowledge and how the thing actually works.
So if the user can learn how it works and say "ah" ( followed probably by "well that's stupid, why is it designed ...
- 11.3k
1
vote
Accepted
Displaying report based on data table selection
We build a lot of software that contains reporting features like this. We've tried different alternatives and have found that it's best to show the report on the same page as the search/filtering if ...
- 131
1
vote
Requiring user to click 'Filter' button on Reports
When filters have been set but not submitted, you could make the content (the report) gray and place an action (kind of button) on top of the content asking the user to generate the new content (new ...
- 428
1
vote
Email Report: how to display thousands of emails in a report?
It reminds me a lot of Mailchimps mail campaigns as well as Mixpanel. On both platforms you get an overview of all the campaigns, displayed as list items on which you can display the progress of how ...
- 550
1
vote
In which sections do User Personas and User Journeys go within User Research Reports
It just depends on your research objective.
Sometimes a persona is a research input, and the learning is scoped around a specific problem and user audience. A usability testing protocol usually (and ...
- 1,537
1
vote
Accepted
Price report design - Showing normal price during active promo-only period
A low-effort example:
If you have a static 'Normal Price' you should only need to refer to it once.
- 261
1
vote
Error reporting: showing the difference between two calculations
The "difference" row and highlighting are good ideas for helping users to identify exactly which columns diverge, but perhaps it would be better to highlight the cell showing the difference, rather ...
- 12.5k
1
vote
Are there best practices on using rolling vs. historic timeframe in generating business reports?
Well it's up to you, but the biggest difference between the two approaches is that a rolling date range you don't really have to paginate unless they want to see farther back.
And the downside of a ...
- 313
1
vote
Accepted
What situations should we provide an Error icon?
First of all, get rid of ambiguity
You're displaying an error because your users are consuming too much bandwidth, yet you're showing an arrow down (which communicates less rather than more).
...
- 38.2k
1
vote
What situations should we provide an Error icon?
The whole purpose of a dashboard is its ability to tell you how things are going, and where appropriate alert you to something that needs your intervention.
For dashboards Red is one of those colours ...
- 8,949
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