9 votes

How to help users keep the effort when filling a long (160+- questions) questionnaires?

Torture! I'm sorry not to answer your question directly, but I'm actually quite alarmed by the the whole idea... So your friend has decided to put high-school teenagers through the torture of having ...
Izhaki's user avatar
  • 32.6k
6 votes

What is the best pattern encouraging users to complete a survey of roughly 100 questions, each of which uses the same multiple choice scale?

You could try to gamify the process I didn't try this, it's just an idea but long questionaries are usualy arduous work with delayed gratification. You could try to give back small value every couple ...
Piotr Kucułyma's user avatar
5 votes

Using the SUPR-Q as a UX metric

While Jeff and Measuring U do own the rights, they also say "You are welcome to use the SUPR-Q questions without purchasing the SUPR-Q license. Please simply cite this reference (Sauro, 2015)" What ...
Cameron Rogers's user avatar
4 votes
Accepted

Measuring the user experience of Augmented reality application for elderly

Concerning the second question, Blažica & Lewis detail their method of translating SUS to Slovenian in their paper A Slovene Translation of the System Usability Scale: The SUS-SI. They use method ...
locationunknown's user avatar
4 votes

What is the best layout for a survey screen in a website?

4 pieces of survey design advice Is your survey super short? Are you expecting most people who take it to be on a mobile device? Then include all questions on one page. Is your survey long (but ...
DennisW's user avatar
  • 1,069
3 votes

What is the best pattern encouraging users to complete a survey of roughly 100 questions, each of which uses the same multiple choice scale?

If I were committed to answering 100 questions, I'd have the following desires (some reactions are overly dramatic, but I think the points remain): I want chunks. Don't just sit me in front of a web ...
maxathousand's user avatar
  • 19.5k
3 votes
Accepted

What would be the best experience to handle large number of questions in a form template creation UI?

I had similar kind of requirement for one of the projects I was working on. Hence we settled for this type of grid system and layout. Hope this helps your query. This is very basic structure so do ...
Anupam Pareek's user avatar
3 votes
Accepted

Naming options of a Question in Quiz

I think you're over complicating things. Different languages have different ways of displaying information. If a language, say: Greek, or Hebrew, or Arabic or Chinese doesn't use the A,B,C,D ...
Mayo's user avatar
  • 6,641
3 votes
Accepted

What is the best way to show Quiz result for a specific question?

Use radio buttons to indicate the choice, use strikethrough to indicate the wrong answers.
Garik's user avatar
  • 1,994
2 votes

What is the best way to show Quiz result for a specific question?

Second approach looks simpler to me with a little change. See attached image which provides more clarification. See a sample image from Interaction Design Foundation Quizzes (https://www.interaction-...
Saadia's user avatar
  • 106
2 votes

Does using part of a usability questionnaire diminish its validity?

It depends on how the questionnaire was created. Many questionnaires are just thrown together and you can do whatever you like to them - as many people who have used SUS have shown. SUS is like a raft:...
Jurek's user avatar
  • 81
2 votes
Accepted

UX Interview Questions

"How many long have you been using [the product]?" - what do you expect this question to reveal? "How would you rate your overall familiarity with [the product]?" - what do you expect this question ...
drabsv's user avatar
  • 391
2 votes

Single Question Many Answers vs. Several Binary Questions

Ultimately, I think this is a perfect candidate for some user or A/B testing, but I'd also consider a third option, depending on your audience and application's tone: natural language sentence ...
maxathousand's user avatar
  • 19.5k
2 votes

How to measure information overload of an UI?

Sounds like leveraging a tool like the Five Second Test from UsabilityHub could be useful here. We show your design to people for five seconds. When the time is up they're asked questions about ...
gpgpgp's user avatar
  • 485
2 votes

How to measure information overload of an UI?

I suggest you use the System Usability Scale. This is a 10-question, Likert-scale survey used to measure respondents' assessment of the usability of any system. The survey does not explicitly ask ...
Michael Heraghty's user avatar
2 votes

Is a delay between questions in a questionnaire reasonable?

It's proportional to the decision making time. when browsing through photos, one would expect no delay. The brain is super-efficient with images. when answering questions, one would expect a simple,...
Garik's user avatar
  • 1,994
2 votes
Accepted

Questionnaire for determining usability of a system

Here's a few examples of User Experience Surveys. http://edutechwiki.unige.ch/en/Usability_and_user_experience_surveys They are generic usability survey instruments and can be adapted to specific ...
Mircea Anton's user avatar
2 votes

Can using graded scale help limit number of "Don't knows"?

Obviously the more options you present, the more likely it is that they will use them rather than just selecting "Don't Know" - unless they actually don't know the song of course. So ...
musefan's user avatar
  • 7,101
2 votes
Accepted

Can using graded scale help limit number of "Don't knows"?

This is called a Likert Scale. From MeasuringU: As a general rule, when measuring a construct that falls on a continuum from low to high (such as satisfaction, ease, and likelihood to recommend), the ...
Elliot's user avatar
  • 832
2 votes

Questions, Statements or Mix in a Wizard

Just a humble input, not study. You are right that cognitive load should be minimal so this results in more reliable information from user. In general question is better because user have to mentally ...
Serg's user avatar
  • 2,205
1 vote
Accepted

Consultancy questionnaire - when to ask for contact information?

You could also consider a third option to the two that you've proposed. When the user completes the questionnaire, show them a useful summary of their results on the web page. You can then prompt them ...
Jon Wellman's user avatar
1 vote
Accepted

Gated content: Asking users to fill in a short survey(2-5 questions) before allowing to download a free product

I would be concerned that using a pop-up or intercept form whenever the user decides to download the free product would lead to user abandonment ("Oh, now I have to fill out a form? Forget it."). If ...
Mike Zavarello's user avatar
1 vote

What is the effect of asking more specific questions first in a survey or questionnaire on the user?

First, the order of questions need to be logical. If you ask specific questions first, then more general questions on the same topic, the respondent might get annoyed and think "I've already answered ...
celinelenoble's user avatar
1 vote

What is the effect of asking more specific questions first in a survey or questionnaire on the user?

Some resources recommend the "Funnel Technique" for survey design as well. Intended to maximize the insights on important questions and reduce the possibility of fatigue before the end of the survey: ...
jukesyukes's user avatar
1 vote

How to measure information overload of an UI?

A simple and very often used method would be the Likert scale a.k.a 1-5 scale. This would be useful for explicitly measuring the cognitive load of a set of UIs. This option is cheap and easy to ...
RobbyReindeer's user avatar
1 vote

Ux of conditional logic when numbered questions

Perhaps the "trigger" questions (i.e. the questions that produce follow-up questions) can be numbered, but the follow-up questions can have a secondary numbering system. This would enable ...
maxathousand's user avatar
  • 19.5k
1 vote

Single Question Many Answers vs. Several Binary Questions

Your first option seems to be best if you want to be hassle-free: It's conditional, meaning you end up with very few questions which are very easy to answer (low cognitive load). Users are more ...
Raphaëlle M's user avatar
1 vote

Single Question Many Answers vs. Several Binary Questions

I'd say "it depends": on how much time you want the user to spend on your questionnaire Asking one closed question gets you the answer very quickly, which is in most cases the first thing that ...
Mike's user avatar
  • 3,125
1 vote

Naming options of a Question in Quiz

Numbering the question would make more sense since this is a questionnaire. This would help the participants know their progress.
Ritika Kuruvilla's user avatar
1 vote

UX Interview Questions

Instead of asking "Which of the below do you do most often? (select multiple if applicable)*" and "What are the most common tasks you do when using [the product]?", I would ask "How often do you ...
Janet's user avatar
  • 467

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