174 votes

Should I show the troll that I know he's trolling?

Don't write error messages blaming the user. There is no actual benefit to you from doing this. In the event that someone accidentally triggers these error messages, you damage your relationship ...
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  • 3,800
150 votes
Accepted

What are arguments against the usage of a ticker / marquee on websites?

Tickers are like carousels, but worse. Since you're asking for disadvantages, tickers are an antipattern because: The content is unpredictable for users. Users don't know how large the content is, ...
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  • 40.4k
52 votes

What are arguments against the usage of a ticker / marquee on websites?

This is just my opinion, but it's an answer. Tickers, or marquees, where you see them, tend to inhabit small spaces. Whether that's across the front of a cinema, the back of a police car or on a ...
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  • 6,186
35 votes

Smart watch notifications when doing maintenance work

It sounds like you need to validate whether a smart watch is the right device for most of these tasks. People who need to evacuate a facility in potential life-and-death situations probably need ...
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  • 9,284
31 votes
Accepted

Is a "Login Successful" Message Necessary?

Let me post an answer contrary to existing ones. A "login successful" message is not just unnecessary but it's also wrong. Why Unnecessary Think if objects/devices you use in everyday life will give ...
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27 votes

Should I show the troll that I know he's trolling?

The first thing you have to find out is, if it's really a troll. Your Contact Form and Feedback Form examples have nothing to do with trolls. It's just a feedback message. The third example sounds ...
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  • 3,887
27 votes
Accepted

When should you mark something as read?

Did you consider the Facebook approach? Facebook shows all new notifications under one label that shows the amount of new notifications as a number: "34 new notifications", the red label on the ...
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  • 1,661
26 votes

How long should a temporary notification (toast) appear?

It varies, but for English language... Generally the time taken to read a flash notice will vary according to the complexity of the information, length of notice, and focus/distraction level of the ...
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  • 40.4k
26 votes
Accepted

Handling plurals in notification messages

How about pushing the development team to use some logic? Based on the selected records - let them switch the string of feedback message. For instance, if the user selects only one record to delete, ...
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  • 16.1k
23 votes
Accepted

How to overcome feature blindness

I honestly do not think that this is a UI issue but it has rather evolved into a trust issue. All things considered, you clearly have a good UI because new people are actively checking their ...
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  • 5,619
22 votes

Multiple notifications for the same thing

Good, practical question. In my experience with working on a booking platform recently, we touched/worked on this. More thoughts: Why this is probably done: To ensure that the notification reaches ...
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  • 3,899
21 votes

What are arguments against the usage of a ticker / marquee on websites?

Scrolling text can be a barrier to accessibility, so much so that WCAG requires that you provide a control that allows the user to pause, stop, or hide the moving content (SC 2.2.2 Pause, Stop, Hide). ...
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  • 14.2k
19 votes
Accepted

How should I indicate that a download is in progress?

I spent some time exploring how other sites deal with downloads, and liked how Google Drive handles them. Here is a screen shot of two downloads simultaneously happening on Google Drive: What I like ...
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  • 5,565
17 votes

Alert colors are really user-friendly to color-blind users?

Quick Answer In your case that color scheme is NOT safe for colorblind people. First of all don't forget that there are different types of color vision deficiency. Let's summarize why your image is ...
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16 votes

Should hourly email notification accumulate all the notification from past hours?

As the user requested hourly updates, they'd probably be confused if notifications from previous updates were included. Of course, the text has to be modified: 1 new notification since last update. A ...
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  • 459
14 votes

What are arguments against the usage of a ticker / marquee on websites?

As a corollary to both @tohster and @Matt Obee's very nice answers, there is an additional consideration: Tickers remove control from the person viewing the information Someone who is trying to read ...
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  • 3,047
12 votes
Accepted

Desktop app status bar: Notification vs error message

There's a third option similar to the one used on this page: the message tray icon that is only activated when it has some content with the corresponding number. Advantage: The message tray can ...
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11 votes
Accepted

How to show user that page objects automatically update

Proper feedback is one of the most important parts of creating good, intuitive UX. Leaving it be would provide very little feedback and may cause confusion among your users. From my experience in UX ...
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10 votes
Accepted

Dropdowns within dropdowns

Meh Personally, I find this menu in a menu solution irritating. It comes with some inherent missed-click risk that could lead to accidental menu abandonment. It’s something worth testing, but I'd have ...
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  • 21.1k
9 votes

How to make it easier to cancel bookings for a class?

The system is clear and it certainly will work. The only thing to note is that customer B might have less probability than initial A to go, because he might have done other plans. So instead of B ...
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  • 16.7k
9 votes

How to show notifications on a desktop app?

There are several things I would consider. Is the consultant sharing screen with the client (we don't want him to see that)? Is it something that should be discreet or give the consultant an overview? ...
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8 votes

How long should a temporary notification (toast) appear?

I'm surprised that no one has flagged this as an accessibility concern. I recommend that you avoid having timed messages at all because you can't determine how long it takes for someone to not only ...
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  • 4,144
8 votes
Accepted

What's the best approach: real time email notifications or digest emails at regular intervals?

The best course is to provide multiple options to the user. Generally you'll want to provide at minimum, the following three options: Send the notification of activity immediately Send a summary of ...
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  • 314
8 votes
Accepted

Android: toast vs alert dialog

The Android docs provide some guideance around toasts, notifications and dialogs. The main difference between toasts and dialogs is that toasts provide feedback unobtrusively whereas dialogs demand ...
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  • 14.2k
8 votes

Is a "Login Successful" Message Necessary?

More than necessary, I think the word is convenient or recommendable. and of course, the message or its phrasing doesn't need to be the one you mention, as long as there's a clear indication of a ...
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  • 33.1k
8 votes

How do I display two notifications types on same icon?

Slack handles it nicely. Maybe it will help you. https://slack.zendesk.com/hc/en-us/articles/201675007-Dock-icon-notifications
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  • 2,268
8 votes

Alert colors are really user-friendly to color-blind users?

You should consider checking any color palette options using an on-line simulator such as Coblis (http://www.color-blindness.com/coblis-color-blindness-simulator/), which shows you how images look ...
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  • 3,083
8 votes

How should I indicate that a download is in progress?

Idea 2: Small message banner next to button row is good for users not being interrupted with continuing their work if the download will take some time. If the download does take time (I've worked on ...
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  • 22.9k

Only top scored, non community-wiki answers of a minimum length are eligible