5
votes
Real life example how use Google Analytics to improve UX
I agree that your starting point is where funkylaundry told you to start with. At the point you get into looking at you analytics data, below are most crucial data points you should look at (I did not ...
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4
votes
How to apply TAM (technology acceptance model) to UX design and testing?
According to Wikipedia, there is a substantial body of research on how the TAM works and its application to measure factors that are very closely aligned with what we would generally classify as ...
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3
votes
Real life example how use Google Analytics to improve UX
Yes, you can use GA data to understand customer behavior.
Contrary to what some replies tell, I tend to go the different way round: I try to NEVER (important to me!) first look at the datasets and ...
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3
votes
How to differentiate two types of map pins
Use multiple subtle cues to make the partnered stations look more important, e.g. not just color but maybe also a little bigger, with a slight glow effect, maybe a star shape or something special, etc....
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2
votes
How can I measure the value of improving user experience on internal apps?
I think that the list you have provided is already very good. There is one thing that I would add: Error Reduction.
When working in 5 different systems, is there any data that would need to be ...
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2
votes
Accepted
Transition from in-house to agency position–How to measure UX success
In my last job at an agency we started to do some of this work. It involved baking in measurable goals early in the project much like you would if you were working in-house.
Write your problem ...
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2
votes
How to measure information overload of an UI?
Sounds like leveraging a tool like the Five Second Test from UsabilityHub could be useful here.
We show your design to people for five seconds. When the time is up they're asked questions about ...
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2
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How to measure information overload of an UI?
I suggest you use the System Usability Scale.
This is a 10-question, Likert-scale survey used to measure respondents' assessment of the usability of any system.
The survey does not explicitly ask ...
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2
votes
Is there any scientific results on the difficulty of picking elements from a list?
It sounds like you're looking for Hick's Law: Increasing the number of choices increases the decision time logarithmically.
You might also want to look around at Nielsen Norman, who publish well-...
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2
votes
What "near" means for you?
I think this will depend on the general availability of subway stations for your users. In general how many subway stations exist within a 50km radius? If several, then 50km could serve as "near" for ...
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2
votes
Accepted
Best practice for entering imperial values in a construction-related software
When it comes to tape measures we ("imperialists") think in terms of fractional units:
1' 5 11/16"
...written without commas. However, a dash can be use to distinguish the integer ...
- 2,615
1
vote
NPS: Should I set the measurement to zero for each year or should I accumulate the responses and track the NPS over time?
NPS is designed to be a summary of all the contributing factors that might lead to people wanting to recommend the product/service to a trusted person or not. So while it might be a very powerful tool ...
- 26.7k
1
vote
How to measure where your site/app ranks in Anderson's UX pyramid?
The Anderson's UX Pyramid is a hypothetical framework, which does not provide any measures or metrics for assessment. There are several standardized questionnaires such as UMUX (Usability Metric for ...
1
vote
Generic term for measuring time between user creating a listing and removing that listing?
Here are some really quick ideas. Try out searching for synonyms for keywords in thesaurus for more options.
Active Dates
Active Timeframe
Listing Active for
Listing Timespan
Days/Time before Lapse
...
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1
vote
Task success — How do we establish how much to deduct from the total TPI (task performance indicator) when measuring the success score of a task?
Asking for a 'universal formula' to anything is going to be tricky, since it will be either very vague or too exact to be usable.
However, here are a couple of tips to take into consideration when ...
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1
vote
How to differentiate two types of map pins
Based on this comment
Nope we do have extra benefits if user goes to partnered pumps . it is
a major use case for us
I would suggest to have a more subtle filling color for the other icons.
...
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1
vote
How to measure information overload of an UI?
A simple and very often used method would be the Likert scale a.k.a 1-5 scale. This would be useful for explicitly measuring the cognitive load of a set of UIs. This option is cheap and easy to ...
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1
vote
Abbreviating units of measurement
Use recognisable abbreviations. Full labels for ones that aren't as recognisable. Do the same for ambiguous units.
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1
vote
Abbreviating units of measurement
Check the NIST style guide for scientific units. NIST Style guide
It contains few other recommendations regarding units and their proper use.
Also, if you decide to mix metric and English, choose one ...
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1
vote
Abbreviating units of measurement
I'd suggest that you provide information in both of the 2 major systems of measurement: English and Metric, plus counts where appropriate.
Using indefinite measures, e.g. pallets is not going to ...
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1
vote
How to measure scroll-able cards?
Take a look to the image below and imagine articles are in cards layout:
Now, after seeing this page, did you read all articles and news in it? Or just a snippet of the article with maybe a photo?
...
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1
vote
Real life example how use Google Analytics to improve UX
I would agree with those who say, "talk to users."
Analytics data are great; I use them whenever I can, but bear in mind: they can only tell you "what," not "why". To Illustrate: I once worked on the ...
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1
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Real life example how use Google Analytics to improve UX
The other answers provide good info. And I agree that analytics alone is no replacement for real UX research. But you're asking specifically how to use analytics data to improve UX.
I recently worked ...
- 9,034
1
vote
What is the standardized german version of the system usability scale (SUS)?
Gao, Kortum & Oswald (2020) published studies evaluating translations of the SUS in several languages. This paper also includes the first empirical validation of a German SUS translation with a ...
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