20
votes
Accepted
Should promotional codes automatically be deleted?
YES, but....
In fact, you don't need to delete the promo code itself, but the association to the product. However, it's always good to delete the promo code as well, for the reasons below:
Make your ...
- 37.3k
6
votes
Should promotional codes automatically be deleted?
One thing that hasn't been mentioned here is history.
Do you need to know if a discount code applied to an order that has been placed in the past? If so, deleting the discount may lead to confusion ...
- 111
5
votes
Leaders questioning how many of each persona there are
Your leadership is technically in the right. You cannot have more than one primary persona. It sounds like you have split your personas too readily. If you find that two personas seem to vary only ...
- 9,851
3
votes
How to get UX/Product a seat at the table?
You Can Sit at My Table When You Improve the Things I Care About
Your owners (like the users you research) have goals, needs, tasks to accomplish, and metrics to improve so they and their business can ...
- 2,610
2
votes
Should promotional codes automatically be deleted?
If you have promo codes that are dependent on items/services you have for sale, for example:
Buy item "A" and get item "B" for free
If item "A" (or "B") ceases to exist, runs out of stock, or is ...
- 2,022
2
votes
Should promotional codes automatically be deleted?
We don't know. This is a business/user requirements decision and not a UX decision.
You should probably talk to your users. How likely would the administrator recreate that product or another product ...
- 8,561
2
votes
Accepted
Switching between dashboards vs. having one dashboard
Activity-centric views
This is more than IA, it's a question of the entire user journey through your application. Step back and consider what activities your user is engaged in.
Are there roles and ...
- 21.3k
2
votes
Switching between dashboards vs. having one dashboard
It's the information architecture
This question is about information architecture, or IA. That is, it's about how to organize the pages or the content.
The good news is you can do research to ...
- 6,386
2
votes
UX Architecture leverage over development process
Your ideas are all good ones, but you have quite a job ahead of you, unless you are very lucky and the organization KNOWS it needs UX and is ready and willing.
Your approach will need to be multi ...
- 3,396
2
votes
How to help a development-oriented Product Manager understand that UX is important?
Treat your manager like another user (because they are one).
Identify what their needs are. It sounds like the manager is at odds with the stakeholders and they have decided to focus on delivering ...
- 8,888
2
votes
Accepted
What is the best method for default selection on multi-select list component?
One pattern I've seen (though not that often) is to ask the user where they would like to go during the login.
If it's not a critical option, this preference can simply be stored in a cookie on the ...
- 19.5k
1
vote
How to get UX/Product a seat at the table?
Unless you want to spend more time convincing and showing the value of UX through its impact on revenue, I suggest you to move on.
Otherwise, treat it like a project. Understand what the heads ...
- 5,578
1
vote
How to help a development-oriented Product Manager understand that UX is important?
Unless the organisation is doing UX to look good/modern, they don't really want to hear abut the processes you go through, they hired you to do that work not to talk about it to them. They want to ...
- 1,212
1
vote
Does your large organization have a governance committee? What are they called?
DesignOps is a term that is getting quite a lot of attention in the UX design community, and is yet another trend that has emerged on the back of the DevOps function in organizations that have large ...
- 26.7k
1
vote
Does your large organization have a governance committee? What are they called?
One place I worked had a group called the Style Council - because of the 1980's British band! :) - but that was more related to centralizing and managing design decisions specifically.
Elsewhere we'...
- 71k
1
vote
Leaders questioning how many of each persona there are
I think you are all misunderstanding the concept of personas.
Asking what percentage of our users these x personas represent is like asking who is the most average person in a group - as you may have ...
- 32.4k
1
vote
The UX designer's responsibility to the public and ethical behaviour guidelines in companies
I believe when I see "UX" in practice that I am reading "A quantified user of my product" not "any random human being." Data based context is so important. The question posed makes me think more of HR,...
- 809
1
vote
Accepted
Editing user permissions within a group?
First of all I'll do some assumptions about unspecified requirements, whenever possible I'll spot when suggested solution may be different if requirements aren't these.
(1) Users may have access to ...
- 5,053
Only top scored, non community-wiki answers of a minimum length are eligible