41
votes
Getting a dev team to understand the importance of small details
I've been on both sides of this one, at different points in my career. Defusing this type of conflict gracefully is extremely important for an organization: once the relationship between dev and ...
- 4,592
12
votes
Accepted
When evaluating prototypes, how can I ensure the user evaluates specific aspects instead of the product/design as a whole?
User performance not user opinions
The solution is to do a proper usability test. Don’t show users a prototype and ask them what they think of it. That’s asking them to imagine what it would be like ...
- 37.7k
7
votes
Getting a dev team to understand the importance of small details
When you get reactions such as this from your dev team, then you could try asking them from what point onwards they think users might actually start to notice details. It might give you an insight on ...
7
votes
Getting a dev team to understand the importance of small details
Pick Your Battles
Not every pixel is worth the effort. If the corners are squared off in IE8 but rounded in all the other browsers, how much dev time is worth investing to bring IE8 up to snuff?
...
5
votes
Should I ask the user to complete the task as fast as she can in user test?
I'd say no. You're asking them to voice the reasoning behind their actions as they go along (think-aloud protocol) - they may decide one way to speed things up is not to say much which would be ...
- 1,783
4
votes
What are the best methods to test/validate a set of user interface design guidelines for a concept product that does not exist yet?
Do you have the opportunity to create a low-fidelity prototype of the product?
The Wizard of Oz experiment comes to mind as it works very well on unfinished products (specifically low-fidelity ...
- 348
3
votes
Accepted
How to clearly distinguish a login page from a register page?
I don't see anything wrong with those two pages. They are everything you expect them to be.
You have the titles "Sign in to your account" and "Register your account", you have the buttons clearly ...
- 556
3
votes
Validate user experience for expert users
General understanding (suitability for purpose, system requirements)
Installation
Configuration for purpose
Monitoring & bug reporting/fixing/workarounds
Version upgrade
...seem to be the ...
- 1,016
3
votes
Should I ask the user to complete the task as fast as she can in user test?
No, you shouldn't ask a user to complete the task as fast as possible.
A user test is too much of an artificial setting to get a true read of efficiency. It's also hard for you to get enough testers ...
- 8,561
3
votes
How to setup the Usability Test and how to evaluate the results?
Rocket Surgery Made Easy by Steve Krug is the golden standard to read here, especially if you don't have a lot of experience and need to get something done fast.
The process tends to be:
Look at ...
- 2,766
3
votes
When evaluating prototypes, how can I ensure the user evaluates specific aspects instead of the product/design as a whole?
A/B testing. Create two prototypes one which has the features, you are looking to test, the other one does not. If the storyline is the same and the user is able to complete the tasks this product is ...
- 838
2
votes
Lab-Based vs. Field-based study for mobile (location-based) application
This would seem to be a somewhat confusing and broad-reaching question.
You mention in passing something about the app collecting money for charity.
In that case you have your answer:
you would ...
- 1,153
2
votes
How to clearly distinguish a login page from a register page?
Please use "Log in" instead of "Sign in" if you are using "Sign up" word. If you see top brands, they follow this simple rule to avoid confusion with similar looking words. If you use some other words ...
- 106
2
votes
Getting a dev team to understand the importance of small details
Ask your developers how they would feel if you went through their code and changed some tabs to spaces (or vice-versa—yes, I have been watching last week's Silicon Valley), or misaligned a few ...
- 2,263
2
votes
What are the best methods to test/validate a set of user interface design guidelines for a concept product that does not exist yet?
Usability testing paper prototypes works really well when you don't have a working system to test. I've used this technique to test small pieces of a larger system. ("Do people understand how the ...
- 9,034
2
votes
Accepted
Task completion rate increased from 53% to 73% but still under the standard average of 78%
The 21 percentage points increase is an impressive improvement and only 4 points below the standard rate. You could explain what adjustments were made and how they could have contributed to the jump ...
- 1,402
2
votes
Steps for Website evaluation
You might start with a Heuristic Evaluation. Walk through some typical user workflows paying attention to each of the heuristics on each page. (The link to Nielsen Norman includes links to more ...
- 9,034
1
vote
Accepted
User testing, novice outperforms experts
This is a pretty common behavior. Expert users already know the system (at least they suppose they know it). Once you introduce small changes, tests seems skewed due to expert user's inertia.
On the ...
- 37.3k
1
vote
Which heuristics criteria justifies redirecting the user to a 404 redirect page?
Without having to reference the criteria (because I think it is not necessary to answer the question), you are probably struggle with the question because of a couple of reasons.
Firstly, it is ...
- 26.7k
1
vote
How to clearly distinguish a login page from a register page?
It is important to differentiate "Sign in" and "Sign up" when the forms are displayed on the same page or box.
If ‘Sign In’ and ‘Sign Up’ are close and buttons look too similar and both use the same ...
- 4,481
1
vote
Accepted
Have to quantify ux?
UX is about many things, feelings and emotions are a part of it. IT uses both quantitative and qualitative data to inform design.
As for quantitative, some things you can measure are:
Time to ...
- 5,578
1
vote
How to evaluate a console application?
First off, it's great that you're attempting to do some usability evaluations on any application, let alone a console application.
I think you should avoid thinking of these as "use cases" so you ...
- 323
1
vote
How to evaluate a console application?
The users of the application are the end-users, but for a library the users are developers. So test with them. To developers this is already known as unit test.
- 345
1
vote
Validate user experience for expert users
Sometimes people don't know that your current users are not really the ideal users.
Think about it - if the solution was so easy a non-technical business person were able to do it, they would never ...
- 8,904
1
vote
How to setup the Usability Test and how to evaluate the results?
A good summary.
Making sure that you keep prompting the participant to think aloud is really important. What they say about why they are doing something is as important as the record of what they ...
- 11.2k
1
vote
Getting a dev team to understand the importance of small details
Whether or not a user notices a detail is distinct from the user being affected by the detail. Amazon increased sales by 1% by reducing page loading time by 100ms. Users likely can't tell the ...
- 566
1
vote
Getting a dev team to understand the importance of small details
@David probably has the best answer, so I will only add . . .
The root cause of the problem you are trying to solve could either be:
Lack of strong UI development skills in development (yes this ...
- 8,904
1
vote
Should I ask the user to complete the task as fast as she can in user test?
I feel one should never ever instruct the user,let him go with his flow and in that process you as UX designer should observe him,each user could be a an important persona for you.
Based on the ...
- 401
1
vote
A concrete approach to user evaluation
For qualitative research the general consensus is that 5 is enough for each task based usability test of an iteration, but definitely recruit new participants for a new task based test of an iteration....
- 11
1
vote
Should I ask the user to complete the task as fast as she can in user test?
You need to spend a lot of time planning and thinking about what you want to get out of the test. When performing a usability tests you should be looking to gather quantitative and/or qualitative data....
- 8,904
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