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20 votes
Accepted

Building a UX Portfolio in a Weird Corporate Culture

A portfolio is not simply a catalog of work you've done for previous companies. Here's a quick definition of a portfolio from Wikipedia: Career portfolios serve as proof of one's skills, abilities, ...
Alan's user avatar
  • 3,858
13 votes

What does it mean that Wicked Problems have no Stopping Rule?

The Fussy Logic of Infinite Wicked Problems Yes, it means all of what you say. There is no exact answer or way to know your solution is final. A wicked problem is a problem that's impossible or ...
Electron's user avatar
  • 349
10 votes

What does it mean that Wicked Problems have no Stopping Rule?

A "Stopping Rule" is a mechanism for deciding whether to continue or stop a process on the basis of the present position and past events, and which will almost always lead to a decision to stop at ...
Franchesca's user avatar
  • 12.5k
9 votes

Should we design mobile first for an app only used on desktop?

A CRM appplication is usually a lot of dashboarding with many and sometimes all the information/action about your user on one screen. I've worked with CRM apps which need browser on fullHD screen I ...
ColdCat's user avatar
  • 1,302
8 votes
Accepted

Should we design mobile first for an app only used on desktop?

The main advantage of "mobile first" is that it forces you to narrow the app to its most essential features. You simplify the IA and the interactions. Then as you design the desktop version each ...
Ken Mohnkern's user avatar
  • 9,034
7 votes

How do successful UX teams handle features that were influenced by marketing people, but have bad influence on the usability of a web application?

Test it That's all there is to it. Every feature has to have a purpose. Clearly state the reason behind this terrible thing marketing did and identify a way to measure it's impact. If it fails the ...
plainclothes's user avatar
  • 21.3k
6 votes

What does it mean that Wicked Problems have no Stopping Rule?

The short answer Based on the definitions provided, the reason why a wicked problem has no stopping rule is because typically you can apply a stopping rule to a problem because there an acceptable or ...
Michael Lai's user avatar
  • 27.2k
5 votes
Accepted

What to do during the Implementation phase

Every designer can empathise with alot of the problems you're having. Implementing the designs properly Problem "Developers create something that isn't quite how it was imagined by the ...
Zenon's user avatar
  • 544
5 votes

What does it mean that Wicked Problems have no Stopping Rule?

A wicked problem is so large and universal that it is presumed to be impossible to ever really solve; it's simple to define/describe, but exceeds human ability to scope. Homelessness is often ...
OpenSorceress's user avatar
4 votes

Should we design mobile first for an app only used on desktop?

Yes, use your favorite mobile-first design process for desktop-only apps Don't get hung up on the word "mobile." There is still value in mobile-first processes, even if the app won't be used phones ...
Tim Grant's user avatar
  • 3,941
4 votes
Accepted

What are the key aspects to consider in a first meeting with the decision maker?

You should be asking questions. You need to find out (at high level) what they want. You will also need to find out what is crucial and what would be 'nice to have'. And you will need to agree a ...
Roux Martin's user avatar
  • 14.2k
4 votes

What to do during the Implementation phase

I work with UX designers to ship new products so I can tell you what I like to see from a designer during implementation in three categories: supporting, learning, and inspiring. Support ...
qoba's user avatar
  • 838
4 votes

How to solve the "Set a password"-step problem in a really user-friendly way?

Just ditch the password. Let users provide their E-Mail Adress (and phone number for 2FA) and send them a login link/token if they want to log in. The best password no password at all.
htho's user avatar
  • 253
4 votes

Should I cover every single user flow including error states in wireframes for web and mobile applications?

As you mentioned before, there are trade-offs between working in high and low fidelity when it comes to creating prototypes. I can offer a suggestion that might help give you the best of both worlds - ...
Michael Lai's user avatar
  • 27.2k
3 votes

How do successful UX teams handle features that were influenced by marketing people, but have bad influence on the usability of a web application?

First of all, there is a need to prove it does have a negative influence on usability. So yes, test or study is due. It might uncover marketing team was right or that nobody was right. Then there is ...
Zoe K's user avatar
  • 4,958
3 votes

What are good alternatives to GV Design Sprints?

The Jobs-to-be-Done Framework is one with which I have recently become familiar. There's a book and a website. It's based around task-analysis to determine customer motivation.
Shelby Rackley's user avatar
3 votes

Design Process and Techniques

I recommend reading About Face 3 by Alan Cooper. This book takes you through the whole process, from requirements gathering and persona research, to behaviours and scenarios and interactions. From a ...
SteveD's user avatar
  • 8,924
3 votes
Accepted

How much input should a UX Practitioner have into user requirements, when working with a Product Manager?

To what extent should the UX practitioner get involved with defining requirements when working with a Product Manager? It depends on the org, the product manager and a lot of other variables. Do what ...
Luke Smith's user avatar
  • 1,537
3 votes

What to do when people in your team say “I have no feedback” in a design critique session

If issues have arose in previous designs, it is best to perform a post mortem analysis to determine whether any involved parties had knowledge that could have prevented those issues, and then ...
ELinda's user avatar
  • 131
3 votes
Accepted

What to do when people in your team say “I have no feedback” in a design critique session

Engineers tend to assess design solutions from the perspective of whether the product can be built or not based on project, technology and team constrains and what future work they will be performing ...
Nicolas's user avatar
  • 5,608
3 votes

How did the facebook marketplace team come up with the “hide from friends” option

Features like these are often based on qualitative feedback generated from observed behavior. Let's use the Facebook Marketplace example. Facebook has analytics and probably uses some kind of session ...
Izquierdo's user avatar
  • 12.7k
2 votes

Where do you put your UX and UI stories in your agile framework?

If your company is like ours it might still be relevant ;) "a UX team that would work ahead a few sprints to get things prepped for us to build fast." That is exactly what we did, when I was on ...
kati's user avatar
  • 81
2 votes

What is the impediment to a data-driven design process?

Designing data visualisations is a different topic to designing with data. Just because they share the word data doesn't mean they have significant overlap or synergy otherwise we could lump databases ...
mgraham's user avatar
  • 1,803
2 votes

Should we design mobile first for an app only used on desktop?

You may want to look at it this way - Given that most of the users would access it using big screens (desktops), there is straight away not much sense approaching it from the mobile-first side. Rather,...
Amit Jain's user avatar
  • 3,919
2 votes

Should we design mobile first for an app only used on desktop?

For most apps written with html and css it is easier to add functionality for desktop than to remove it. If there is a remote possibility that your app will have to eventually function on mobile apps ...
PhillipKregg's user avatar
2 votes

Should we design mobile first for an app only used on desktop?

I totally agree with Ken Monhkern. And here's an UXPin article by Ben Gremillon that supports that method A Hands-On Guide to Mobile-First Responsive Design. BUT you must remember what differences ...
Gilberto De la Garza's user avatar
2 votes

How do successful UX teams handle features that were influenced by marketing people, but have bad influence on the usability of a web application?

Work with the team that introduced the feature to understand their underlying goal. Collaborate with them to conduct user research to determine whether the feature meets their underlying goal, as ...
nadyne's user avatar
  • 3,644
2 votes

How do successful UX teams handle features that were influenced by marketing people, but have bad influence on the usability of a web application?

From my experience, every feature implemented on the site has to have some form of KPI (key performance index) or score assigned to it. The KPI/score can be used to measure & track, the usefulness ...
Ugendran's user avatar
2 votes

How to Start Conceptualizing a Web Design Experience

There isn't really one best way of handling this. I've seen different systems used successfully, and those same systems used unsuccessfully when poorly applied. However, depending on the complexity ...
JohnGB's user avatar
  • 68.4k
2 votes

Using Prototypes for more than just user-testing

I think what you have a the moment is an asset that is somewhere between a design guide and a development framework. What you need depends on how your team's process in transferring design concepts to ...
Michael Lai's user avatar
  • 27.2k

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