77 votes

How can I make it extremely clear that the user needs to take one last action?

Render the confirmation in a modal: This will highlight explicitly to the user that one more action is needed.
  • 1,344
21 votes

How can I make it extremely clear that the user needs to take one last action?

I don't like the words Submit Request - as a designer that is what pressing the button does. For a user, it is more-or-less as meaningless as Press This Button. I don't think Send Request is much ...
13 votes
Accepted

How can I make it extremely clear that the user needs to take one last action?

Change the behavior to fit the intuition You might want to change the behavior to fit the user intuition, instead of changing the design to "make the user understand" the behavior that you originally ...
  • 1,163
10 votes

For shopping cart, use a session or cookie?

The session is stored on the server whereas the cookies is stored on the user desktop. In the session, you have no way to retrieve the cart's information after the session is expired (generally 30 ...
  • 101
10 votes

What do Sample Size and Effect Size mean in terms of A/B testing?

Effect Size In A/B testing, effect size is the observed difference in performance between A and B. Take, for example, the following A/B results: A: 10 conversions out of 103 visits B: 6 conversions ...
9 votes

How can I make it extremely clear that the user needs to take one last action?

You should really change the wording on your primary action buttons to make it absolutely clear. "Submitting request" or "Send request" is what your browser does when the user clicks a link or button,...
8 votes

Succinct message to clearly direct user to check a box

download bmml source – Wireframes created with Balsamiq Mockups :)
8 votes

Best practice for Web Push Notifications Prompt

I assume you are talking about the built-in browser prompt that asks if the user wants to allow/block push notifications, as opposed to a custom solution of your own. First of all, these are extremely ...
  • 6,991
6 votes

How can I improve conversion without user testing?

Guess a lot I know that sounds kind of silly, but that's what it comes down to. You can analyze Sales figures Seasonal volume spikes Site analytics Customer service feedback Related case studies ...
  • 21.1k
6 votes

"Sign Up/Join Now" versus "Learn More/Find Out More"

Welcome to UXSE! From a quick Google search on CTAs I found this article that analyzed ~37000 Facebook ads and also made their own A/B/C testing. They compared "Learn More", "Sign Up" and "...
5 votes
Accepted

When signing up for a service why are we sometimes required to TICK a CHECKBOX to declare consent?

With all my projects the main reason is laws. In EU, you're required by law to get the users' informed and active consent before storing or accessing any kind of personal data. The ePrivacy ...
  • 101
5 votes

Best practice for Web Push Notifications Prompt

The best time to ask a user to allow push notifications is the moment when they understand that a notification would help them accomplish their intentions. That's usually not when the page loads. ...
  • 9,903
4 votes

Evidence of a difference in conversion rate between a “ghost” and a “traditional” button?

I recommend looking at this article which talks about a A\B test that was done on seeing the conversion rates while using a solid call to action vs a ghost button in emails. To quote the article ...
  • 43.6k
4 votes

Reducing the steps for ordering online

Your goal is a good one. In the e-comm space, it's generally accepted that more page loads will result in less customers at the end of the funnel. The funnel is a cruel master. But there's a catch ...
  • 21.1k
4 votes

Are there any case studies which provess that Re-design of existing Website helped to get more traffic and business significantly ?

I'm going to interpret your question as "UX: can anyone show me whether it works?" The best example would be the $300,000,000 button. In short, an ecommerce website was designed to ask users' to ...
  • 1,203
4 votes

How can I make it extremely clear that the user needs to take one last action?

Add a 'confirmation' tab last, after 'submit' (and change 'submit' text to 'summary'), so the user knows there's another section to go before they're done. It's odd for user to be on the last step in ...
4 votes

Are those "sign up now!" pop up windows taking away from the UX?

I would 100% argue that these pop up modal windows take away from the user experience - I don't think there is much doubt about that. You mentioned that they destroy the flow of reading the content ...
4 votes
Accepted

How does "clickshaming" affect user experience?

A solid question, but I don't know how easy it will be to get raw numbers on this, or if they'll apply to your specific situation. It's important from an early stage to establish a way to split test ...
  • 2,002
4 votes

The most intuitive way to input credit card expiry dates

How are expiry dates displayed on a credit card? 05/07 How do you convey that date verbally? 0507 It makes sense to have people enter it in some that replicates those behaviours... So, the text ...
  • 193
4 votes

Are regional specific landing pages better than standard homepages?

This depends on how much traffic your expecting to pull from multiple regions. If you know that you'll be getting traffic from all over the world and they will all be contributing significantly ...
  • 1,855
4 votes

How to guide users to the correct download?

While the best UX would be to combine both softwares (don't become a second Axosoft), the easiest way would be to ask them on the landing or on the download site something like: What do you need ...
  • 586
3 votes

How can I make it extremely clear that the user needs to take one last action?

Your page gives everything equal weighting, and this is why it looks like a summary page - your instincts are correct. Pick some stuff to highlight, such as what they have bought and how much. The ...
  • 771
3 votes

How can I make it extremely clear that the user needs to take one last action?

You should consider that your checkout funnel is too long. ( so many steps in your progress bar. Think about combining or eliminating of some steps ) , this may scary users + too many opportunities ...
3 votes
Accepted

Is importance of ease of first use a recognized UX concept?

Yes, often called "First Time User Experience (FTUE)", "Out of Box Experience (OOBE)" or "Unboxing". There's lots of good articles out there depending on whether you're developing a website, mobile ...
  • 231
3 votes

Conversion rates for captive user systems

In a B2B environment (in which captive audiences are more common) one of the biggest hurdles is that the buyers are not the users. Purchasing is often done through committee, assessing the needs of ...
3 votes
Accepted

What number of social share buttons has highest share rate?

The number of social share buttons that has the highest conversion rate depends on a number of factors, and so no single number answer can reasonably be given. The general rule from my own experience ...
  • 67.7k
3 votes

Studies on image compression level and UX?

Generally, pick speed over image quality. But if you're willing to invest, you may be able to get both. The tradeoff here is image quality vs load time, and I don't think studies are going to help ...
  • 40.4k
3 votes

Too many calls of action on product page

Ideally you should prioritise and distinguish between your calls to action to optimise for conversion. The number of appropriate actions will vary from site to site. However, it is not so much ...
  • 6,976
3 votes

For shopping cart, use a session or cookie?

You are not limited to these two options, really. First, let me clarify some confusion. Every session has an identifier used to match a particular browser with a set of data being stored on the ...

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