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12 votes
Accepted

Showing price on legend when seats are unavailable

Showing the absence (unavailability) of a widespread and expected feature is clearer to the users, as extra legroom is a standard among airlines. It's also clearer that the app is working as expected. ...
Mike M's user avatar
  • 24.7k
3 votes

Stuck - Bus fleet schedule calendar

If you can make a table for each day it will be easier to understand the schedule of each bus: Otherwise you need to divide each day column into sub-columns for each Bus, with a legend for the colors:...
Alvaro's user avatar
  • 16.8k
3 votes

In a booking confirmation page, is it good UX to tell the user they have an option to cancel once they have booked?

What if the user wants to know if they can still cancel the booking? Would it be a distraction to the main flow(booking) if we explain to them the cancel policy in the confirmation page? What if a ...
Alexey Kolchenko's user avatar
2 votes
Accepted

Alter a footer during the booking funnel?

Reducing the distractions to a minimum raises the chance that your users will actually book something on your site. Its pretty common that websites change the header to a minimalistic header that ...
Pectoralis Major's user avatar
2 votes

Alter a footer during the booking funnel?

I have noticed a mini-footer or no footer at all in the checkout funnel and I personally think it makes a lot of sense as the checkout step is actually from which the company will make money so you ...
Salvis Āre's user avatar
2 votes

Adding subscribed passengers to your ticket reservation

How about writing a program to do the job? Considering the user is logged-in into the system and the system recognizes subscription type - try using this: Obviously, you can think of some creative ...
Dipak's user avatar
  • 16.2k
2 votes
Accepted

What's a better way to Indicate flights in operation when booking flights

Icons without labels are prone to mean whatever the user thinks they mean. Aside from a handful of established icons, the rest should be labeled. In this case, a simple [popular] tag would suffice.
Nicolas's user avatar
  • 5,608
2 votes
Accepted

Lock booking seat before or after payment?

It should not be possible to choose a seat which someone else has already chosen and is in the process of paying for. You need three statuses: Available, Held pending payment, and Bought. You will ...
Andrew Leach's user avatar
  • 4,370
2 votes

In a booking confirmation page, is it good UX to tell the user they have an option to cancel once they have booked?

Letting the user know they can cancel a booking is actually good user experience and if presented well would bolster more confidence in your product. I think giving them an option to cancel and ...
Wurah's user avatar
  • 632
1 vote

What's a better way to Indicate flights in operation when booking flights

IMO the black flight icon is not very informative. Assuming they are showing airports which are frequently used, we can push them as the top result in each alphabet, with a "fire" icon ...
Lakshmanan Palani's user avatar
1 vote

Room Booking & Availability Horizontal Scroll

I think you have two main types of users here. People looking for a specific room and time is flexible People looking for a specific time and room is flexible. I’m going to follow my gut and say ...
Mark's user avatar
  • 875
1 vote

Stuck - Bus fleet schedule calendar

What you're looking for is really complex. You could use a 3-way matrix (see this page for explanation and examples or this one for 3,4 and 5 ways) if you're OK with using tables, or you'll need to go ...
Devin's user avatar
  • 38.1k
1 vote

What is the best way to redirect users to two different booking sites

One more thing you need to emember is that while they might be interested in the additional benefit you offer, it could be not the right moment for them to make the reservation. Thus, by creating a ...
Dominik Oslizlo's user avatar
1 vote

Multiple connected lists UX design

Could this be your solution? You would be able to filter for individuals in the drop down by typing their names. I created a toggle, just to keep mobile in mind, but I think you could benefit from ...
Chris Jeong's user avatar
1 vote

Adding subscribed passengers to your ticket reservation

One option that springs to mind could be to hide the "subscribers" options behind a disclosure button, rather than adding extra steps to the process. However, being naturally curious, many people ...
calum_b's user avatar
  • 2,273
1 vote

Adding subscribed passengers to your ticket reservation

I can easily see people confused by your second image. If I'm bringing another person on a business trip who is a senior - which box do I tick? Do I select both of them? How about if I'm bringing 3 ...
NotMe's user avatar
  • 466
1 vote

Multiple Trip Booking

I have not experienced this sort of multi-stop booking before (which maybe bodes well for your product!), so I'm not sure about that without a LOT of additional information. But as a quick-hit idea ...
Mattynabib's user avatar
  • 3,501
1 vote

Motivation behind booking sites listing too many cities

So, you would hide that long and tedious list inside a drop down menu or under a text box search? Well, that's the difference between an objetive search and just browsing. When I see that list I ...
Heitor's user avatar
  • 351
1 vote
Accepted

Optimize click paths in booking process

To directly answer your question, it is better to have the date selector on both the details page and the booking page. There is more than one way to skin a cat and the same holds true for ...
Brett East's user avatar

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