9
votes
How to best understand users' emotions?
tl;dr
3 positive options, 1 neutral and 1 negative, and that makes 5 in total to strike a balance. The choice of labels and emoji/smiley should target the least negative emotion and the least ...
- 3,090
7
votes
Accepted
Accessibility: How to track peoples with disabilities on websites?
Short answer - it is not possible, and even if it was, it is definitely not recommended:
https://www.marcozehe.de/2014/02/27/why-screen-reader-detection-on-the-web-is-a-bad-thing/
https://www.nomensa....
- 8,904
6
votes
Accepted
What is the difference between a dashboard and a report?
A dashboard is a one-screen group of summary visualizations that facilitate rapid assessment of a system.
In his book Information Dashboard Design, Stephen Few analyses a wide variety of different ...
- 2,537
5
votes
Real life example how use Google Analytics to improve UX
I agree that your starting point is where funkylaundry told you to start with. At the point you get into looking at you analytics data, below are most crucial data points you should look at (I did not ...
- 1,813
5
votes
Accepted
Female only persona
What you have now is a clear statistical evidence that shows most of your audience is female, and that you should take special care about that evidence.
Statistical evidence also shows that AT LEAST ...
- 36.5k
4
votes
Impact on website analytics caused by accessibility issues
The goal of WCAG according to their abstract is:
Web Content Accessibility Guidelines (WCAG) 2.0 covers a wide range of
recommendations for making Web content more accessible. Following
these ...
- 656
4
votes
How to design a chart that has an x-axis with a fixed range that is longer than the selected range?
There's an opportunity to highlight the campaign (and its length), while deemphasizing the zone without data.
If you want to keep a persistent scale, you could focus instead of graphically labeling ...
- 24.5k
3
votes
Accessibility: How to track peoples with disabilities on websites?
Although screen reader detection may be possible, though discouraged, it's only a little subset of all the possible "user with disabilities" scenarios.
A huge proportion of the people that benefit ...
3
votes
Why analytics and dashboards are not mobile oriented?
I think there are a couple of reasons for this:
Existing convention - most dashboard designs were created back in the days when desktop applications were the most prevalent, so the layout tends to be ...
- 26.4k
3
votes
Accepted
How do you diagnose low retention?
Just ask
Start by interviewing your target group. You're in a great market because it's not too difficult to identify the user you think you're after. I'd focus on three sub-groups in particular.
...
- 21.2k
3
votes
What was the rationale behind pinterest changing its "pin it" button to "save"?
According to Pinterest’s head of research, Gabe Trionfi:
"We are updating the ‘Pin’ button to say “Save” because we believe it
communicates that Pinterest is the best app for saving ideas you ...
- 296
3
votes
How to best understand users' emotions?
I'd add annoyed and bored. Happiness sounds like a consequence of being excited or amused and indifferent could just be no vote but if you want to keep it neutral you can use something like:
Excited -...
- 131
3
votes
How to best understand users' emotions?
Bias toward positive emotions
3 of the 5 are positive emotions: Happy, Excited, Amused
1 of 5 is nuetral emotions: Indifferent
1 of 5 is negative emotions: Angry
You're setting up your ratings for a ...
- 15.3k
3
votes
Real life example how use Google Analytics to improve UX
Yes, you can use GA data to understand customer behavior.
Contrary to what some replies tell, I tend to go the different way round: I try to NEVER (important to me!) first look at the datasets and ...
- 1,681
3
votes
What results to display when comparing current and past data?
Intuitively, I would expect the current list of "Top Locations" to remain in place and in the same order, but simply with an additional bar showing last week's values.
In the case of no data ...
- 19.4k
2
votes
Accepted
Is Google Analytics the right tool to measure user engagement across web and mobile?
A more advanced user of Google Analytics may know of methods that I am not aware of, but I can speak from my experience here:
GA will allow you to (fairly easily) track behaviour trends, including ...
- 994
2
votes
Accepted
What are the best ways to show the statistics of Hours?
If you're not concerned about precision, you can list the hours of operation vertically and by each hour show icons of people in silhouette. The more people you show, the busier you are.
You could ...
- 246
2
votes
How to present analytics on website redesign?
The right metrics depends from the business and UX objectives. I know very little about your site and business, but I would recommend you to consider the following metrics :
Form unsuccessful ...
- 7,761
2
votes
Accessibility: How to track peoples with disabilities on websites?
This article discusses the merits of part of this subject - detecting screen reader usage. It does not cover detection of other assistive technology like adaptive keyboards and alternate point devices,...
- 8,904
2
votes
Lack of ability to delete goals in Google Analytics - is this poor UX?
According to lunametrics.com:
Once you set up a goal, it only shows up in your reports from that point forward. It does not apply to historic data. This is because goal setup is part of the ...
- 1,322
2
votes
Task Completion Time
Measuring task completion time isn't necessarily about being very exact or precise with it (compared to things like page-loading time as a performance metric).
At the high level it is about ...
- 26.4k
2
votes
Studies of the impact visual design has on user engagement
I think it is important to understand the factors that relate to user engagement, which are generally centred around the content contained within the website or app that they consume, rather than the ...
- 26.4k
2
votes
How to find out why a website is performing badly on Android phones?
In an ideal situation there should be some clue that you might be able to pick up from the analytics, although they may not be significant enough to give you a solid starting point.
If you had access ...
- 26.4k
2
votes
How to find out why a website is performing badly on Android phones?
I have seen several studies that show that iPhone users spend more money than android-users. Probably because if they can afford an iPhone which is usually more expensive than an average android phone ...
- 7,274
2
votes
What are some rationales for requiring end users to create an account when they do their online shopping?
There are two basic rationales work behind this 'force to sign up' step that needs to be done by the end users:
To personalize end user's shopping experience or, to improve end user's future shopping ...
- 39
1
vote
How to identify patterns from users survey comments
There are many methods, and choosing one depends upon what type of research you are doing. Specifically how precise and valid does your findings have to be.
In qualititave research grounded theory ...
- 431
1
vote
What is the difference between a dashboard and a report?
In very simple and short term I would like to explain you that what is the dashboard and what is the report.
The purpose of Dashboard is to show the most important thing which needs admin's ...
- 724
1
vote
Accepted
Visitor-recording solutions and sensitive data?
I'm the founder of Tamboo (https://gettamboo.com), which is a visitor recording solution much like HotJar or LuckyOrange.
Each type of visitor recording solution addresses privacy and security ...
1
vote
Accepted
Should a bar chart redraw categories in size order or stay fixed position?
There are a number of considerations here, and reviewing them for your dashboard should help you come up with the right decision.
Fixed position for the categories can help with remembering the ...
- 26.4k
1
vote
Best way to structure a table with several columns
You can invert the rows and columns like this:
download bmml source – Wireframes created with Balsamiq Mockups
And put a filter for the user to filter the standards.
- 554
Only top scored, non community-wiki answers of a minimum length are eligible