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The wording or presentation of legally important text or information. Remember questions are posed to designers, not lawyers; this is not for "is X legal" questions.

5 votes

Design requirements for displaying Terms and Conditions / Privacy Policy

The requirements for Terms and Conditions as well as for your Privacy Policy are primarily a legal question and not a design question. …
JohnGB's user avatar
  • 68.6k
3 votes

Different approaches to prompting Mac users about accepting an EULA

This really is a legal issue as much as it is a UX one. Explicit consent / agreement is the only type that holds up in court. …
JohnGB's user avatar
  • 68.6k
4 votes

Studies showing what prompts users to view the privacy policy of a website that does not hav...

You need to remember that besides just treating your customers well, a privacy policy is really just a legal shield that limits your legal liability for things that you have informed your customers of, … In many parts of the world it is a legal requirement. …
JohnGB's user avatar
  • 68.6k
8 votes

Is the absence of a visible scroll bar confusing when asking users to agree with license terms?

The legal issue it the real problem here. In a strict legal sense, you can not be considered to have agreed to part of a document that was hidden from you. … It is part of the reason why you have to sign at the end of legal documents. Anything added after that signature is generally considered invalid unless also countersigned. …
JohnGB's user avatar
  • 68.6k
7 votes

Opt-ins versus opt-outs in forms - does nobody else care?

Opt-in vs opt-out is a legal question and (if it's for communication) in most countries (USA and Europe included). …
JohnGB's user avatar
  • 68.6k
6 votes

"By posting this, you agree to our terms and conditions"

Implicit agreements are unenforceable and have no legal weight. … Zappos and a large legal team recently found this out the hard way. …
JohnGB's user avatar
  • 68.6k
13 votes
Accepted

Automatic agreement to terms of service

It is legal to do that, but you will gain no legal protection if the default state is to agree. … Unless a user explicitly agrees (which means actively doing something rather than not doing something), any legal agreement that you have will be unenforceable in court. …
JohnGB's user avatar
  • 68.6k
20 votes
Accepted

What's the best way to make a user read terms and conditions before continuing a form?

It is not a legal requirement and it doesn't improve the UX. Don't do it. …
JohnGB's user avatar
  • 68.6k
12 votes

If nobody reads Privacy Policies or Terms and Conditions, why not change them?

Terms and Conditions, Privacy Policy, and similar documents are there primarily for legal reasons, not UX ones. … StackExchange is a good example to follow in this, although only for the legal documents that they expect customers to actually read. …
JohnGB's user avatar
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