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I think that sales members provide a particular perspective of the client/user side of the story, and depending on the organization you work in and the client base you will find it useful to different …

You won't have trouble convincing certain parts of the organization to value UX (just ask anyone in the organization working with customers). They seem to understand that what happens in the product d …

I think any part of the organization that comes into contact with end users or clients could do with some UX knowledge or skills. UX designers are there to put themselves in the shoes of someone from …

I think regardless of what other people's attitude to user-centric design is, it doesn't mean that you should go about your work differently. But if you have no time or resource to do proper research …

I can't remember the exact source, but there was a great example of an activity that demonstrates the 'conversation' that the user interface is supposed to have with the user which you can play. It in …

I guess you can make up your mind about the validity of the theory, even though in this case I think there isn't a definitive answer because there are possibly other factors that need to be considered …

The objectives of UX design and marketing overlap but are not exactly the same. UX design, like marketing, is a multi-disciplinary field that requires many different skills combined to create an outco …

One good way to approach this is find out which section in the company has the most problem with users. This could be the customer support (that have to answer all the user complaint calls) or profess …

To the question: 'What is the benefit of having a centrally managed UX department vs satellite UX teams?' I would say that one structure isn't better than the other, it just depends on the way the res …

Whether it is a 'coding monkey' or a 'pixel monkey' (for graphic/visual designers) dilemma, the problem remains the same. There are essentially two aspects of any role that has some degree of speciali …

It would depend on the size and complexities of those websites and platforms, because you might find that the effort involved in setting something up only adds to the list of things that the client ha …