I am changing a support page of my company to make the employees more happy and comfortable with the support page. I came with a question. Can a redesign really change the way users feel or will big changes just make them uncomfortable with the new positions and colours?

This is what the current page looks like.

[![Old Screen][1]][1]


This is the new design I'm creating. It's a document download page.

[![New Screen][2]][2]


  [1]: https://i.sstatic.net/fwWKy.png
  [2]: https://i.sstatic.net/g14IC.png