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Mike M
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Showing the absence (unavailability) of a widespread and expected feature is clearer to the users, as extra legroom is a standard among airlines.

It's also clearer that the app is working as expected. If extra legroom legend is not shown, it prompts some possible questions from the user:

  • Is the app working correctly, did something not load?
  • Does this airline not offer extra legroom?
  • Is it me? I can't find any extra legroom seats?

Better off to show the legend; it's clearer, and doesn't waste the users time scanning the page to find what's unavailable. You can also test the language to see what's clearest ('no seats', etc.).

Mike M
  • 25k
  • 1
  • 58
  • 66