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86
votes
11answers
23k views

Why do some users complete forms all in capital letters?

I have noticed what seems to me as rather strange user behaviour when completing web forms. Our system is used by solicitors and will-writers to submit client information. Sometimes, certain users use ...
86
votes
4answers
26k views

Why do most microwaves open from the right to the left?

Why do all of the microwaves that are used in our houses opening from the right side to left side? I've never seen any that do the opposite. I called LG company and asked them why and I got an answer ...
86
votes
3answers
34k views

Why are keyboard keys staggered?

In every keyboard that I have used, the keys are arranged so that the keys are staggered a small increment to the left from the previous row. Q is above and slightly to the left of A, and A is above ...
85
votes
13answers
19k views

Should a dropdown list be closed when mouse leaves?

Should a dropdown list be automatically closed when you leave current object and navigate to another, or should it remain opened until you open next dropdown list? Dropdown closed when mouse leaves ...
85
votes
20answers
25k views

I'm designing a no-data USB cable : How should the end be marked?

I'm specifying a dedicated USB cable for a product, but it won't be a full cable, it will be missing the center conductors. In other words, it is functionally equivalent to a "charge only" USB cable. ...
84
votes
8answers
16k views

Are round check boxes confusing or an accepted standard?

I was browsing dribbble.com today and came across a new post by one of the designers that I follow. He had posted a new modal form which was using rounded check boxes. I have never seen these before. ...
84
votes
12answers
11k views

Is the message “Data cannot be recovered.” when reformatting misleading to users?

My Android phone gives the following message when I try to format a volume (SD card or USB OTG.) Formatting SD card will delete all data. Data cannot be recovered. Continue? Now, this message is ...
84
votes
13answers
38k views

Should a web-based UI rely on the browser back button?

The back button is a great "get out of a flow's dead end" option that browsers provide. Should a UI rely on the back button as the only method to allow a user to get to the previous page or should the ...
84
votes
8answers
17k views

Best practices to design a 404 error page

What are the best practices in designing a 404 error page? I read so many blogs and articles regarding this. Some says about using fancy images , when some days about sticking to the basics. Are there ...
83
votes
10answers
29k views

Which way to turn a knob to increase?

I'm making an app with a skeumorph knob that you can turn clock- and counterclockwise to increase/decrease an amount. But what direction is the correct one? I bet that there is a high degree of ...
83
votes
14answers
19k views

How to make text look *not* clickable

Problem: I am currently building a textbook exchange website as pictured below. During beta testing users kept trying to click the three snippets of text under the logo ("6 books listed," &...
83
votes
14answers
11k views

Should you concede to user demands that seem clearly inferior?

Currently working on a ground-up (not just the UI) reimplementation of a whole, existing system. Because it's internal we've been able to work with its existing users during the process, and get their ...
83
votes
11answers
8k views

How do I encourage users to supply information that might not be available, if it is available?

I'm writing an application where our in-house users are supposed to supply various information about companies we are involved with. Specifically, we want VAT numbers to be supplied if there is one. ...
83
votes
6answers
147k views

What is the smallest screen size you design for [closed]

I'm looking to make my website responsive, however this is my first foray into responsive design, and I'm pretty clueless at the moment. I have no idea what the current state of play is with regard ...
82
votes
9answers
12k views

User's reaction to a web-browser opening upon exiting application

I am a game developer and I want players of one game to know and try my other games, so I came up with the idea to launch their default browser, only after they quit the game for the first time, to my ...
82
votes
7answers
26k views

Is 💩 (Unicode 'pile of poo') considered NSFW?

Can I use the đź’© character as a legitimate status indication on, say, a web application, or in a desktop application? Or will it offend/embarrass people? NSFW = "Not safe/suitable for work", although ...
82
votes
10answers
8k views

What effect would a grayscale color scheme have on UX?

I am thinking of designing a website that will have no color other than black, gray, and white (including links). Will the absence of colors such as blue, green, etc. affect the user experience of ...
82
votes
12answers
24k views

How do rounded corners affect usability?

How do rounded corners on buttons and containers affect usability? Do they make buttons look more clickable? When used on other non-button elements, do they make the site look more friendly? I'm ...
82
votes
5answers
145k views

What is a “toast notification”?

Microsoft mentions the toast as a visual element in the package manifest for Metro-style apps with the attribute ToastCapable="true". What does this mean?
82
votes
12answers
74k views

Is there an optimal font size / line height ratio?

When styling text on web pages, both font size and line height can be set. For example, the text of this post will be displayed using a font-size of 14px and a line-height of (about) 18px, set using ...
82
votes
7answers
156k views

What is the best color combination for on screen reading?

I work at an airline as a pilot and I am involved in the "paperless" project which aims to have no more paper in the cockpit - all the data should be accessible from tablet devices. We have a lot to ...
81
votes
22answers
16k views

Do we need good-looking design for a program internal only to our company?

Do we need to make the user-interface look good (adding images, animations, etc.) for a program internal only to the company? Making the user-interface look good might slow the performance of the ...
81
votes
12answers
9k views

Should I redirect the user if there's only one search result, or still show the results list?

If a search results in only one item on the search results page, should I save the user’s time by immediately redirecting him/her to the searched item, or let the user see the list before moving on? ...
81
votes
10answers
154k views

What is the best UI for multi-selecting from a list?

We have a web form and one of the fields is a multi-select list. Our options are: List of checkboxes Listview (select box but allowing multi-select) Both seem to be a bit ugly and unwieldy when the ...
81
votes
10answers
17k views

“people don’t know what they want until you show it to them”

One of the most successful products ever produced is the iPhone. It’s loved for its excellent User Experience worldwide. It came from an idea by the late Steve Jobs who is among other things famous ...
81
votes
14answers
38k views

Make people understand they can click on a button in a flat design

I'm creating a flat-ish responsive website, which basically is an online résumé. I'm displaying skills (but it could be whatever) in a grid system. Each skill is clickable, to display some ...
80
votes
13answers
15k views

About us: why do websites show the CEO, founders, and employees on this page?

Why would I want a tab for "meet the team"? Why would users even care about the people working there? I just want a working piece of software and thats good...right? Usually it looks something like ...
80
votes
14answers
21k views

Can the “$” symbol be safely considered as universal when making a graphic depicting money?

Want to get a sense of any best practices of using the "$" dollar sign in the context of an image in order to depict a universal idea of money. UPDATE: My task was to create an icon/graphic used in ...
80
votes
16answers
17k views

Do you need a search button with a search box?

On websites with a search box, should you add a button they can click on, or will users understand a search box like on this site? The target group is not very technical, such as women aged 40-60.
80
votes
10answers
23k views

Why is text justified in newspapers, but not on the web?

As per UX studies, which say you should not justify text on the web. In that case, then why do newspapers justify text? Dyslexic users read newspapers and magazines as well. What is the difference ...
80
votes
6answers
13k views

Should the space between the checkbox and label be clickable?

Take, for example, these two scenarios. Both very similar HTML, but different semantically: Scenario 1: <label for="myCheckbox"> <input type="checkbox" id="myCheckbox" /> My ...
79
votes
12answers
14k views

Are people sick of logins?

If you have a website where users 90% of time only read and view content, but rarely post, like a blog, does it make sense to force a login? If I force the user to login to view some information, ...
79
votes
7answers
114k views

Files size units: “KiB” vs “KB” vs “kB”

I'm working on a web app that will show the size of certain files, and I'm wondering if there's any consensus about how to report the units of bytes. Technically the IEC has weighed in with an ...
79
votes
8answers
16k views

What's the best way to view a deep hierarchy?

I've been pondering the best way to show a deep hierarchy for a desktop application I'm working on. Here are some alternative designs I'm considering... Mac OSX Finder: If you understand what you're ...
78
votes
12answers
18k views

Should read-only text appear as plain text or in a read-only textbox?

Should I use labels for read-only information, or should I use read-only text boxes to maintain the look of the fields? It seems to me that if something is in a textbox it implies there is some way ...
78
votes
9answers
185k views

Why do modern keyboards have Scroll Lock?

The Scroll Lock key is useless in the modern day, and some higher-end keyboards don't even have it: Same can be said for the Pause and Break keys, but however it pauses the BIOS POST output on many ...
78
votes
7answers
6k views

Do American users also confuse the day and the month in dates like 01/02/2013

Almost everywhere outside the United States, when short dates, e.g. 01/02/2013, are shown on computer screens, the user can't be sure whether the first two digits represent the day or the month. Is it ...
77
votes
11answers
24k views

Should users be allowed to use any special character they want when creating a password?

I came across a number of login configuration settings where there is a list of allowable special characters and was wondering: Does this limitation cater for a specific security or usability need? ...
77
votes
13answers
8k views

Why does the email subject appear before the body when composing an email?

Note: I am not talking about reading experience, I am focusing on the experience of composing email. I am very aware of this issue since it happens to me all the time, and I am pretty sure that it ...
77
votes
6answers
15k views

Don't hide or disable menu items?

In 2008, Joel Spolsky wrote: A long time ago, it became fashionable, even recommended, to disable menu items when they could not be used. Don't do this. Users see the disabled menu item that ...
77
votes
7answers
93k views

Default cursor on mouse over of a button is not a hand pointer

Why is the default cursor an arrow when you hover over an HTML <button>? I always thought that arrows let you select stuff, but hands let you execute an action. Since buttons execute actions, ...
77
votes
4answers
16k views

Why did Microsoft make Windows 8 hard to Power Off?

I’ve been using Windows 8 for a couple of weeks and am certain the new operating system will work great on tablet (i.e. Microsoft Surface). On PC some say the best tile is the desktop tile, where you ...
77
votes
7answers
17k views

Re-thinking “hover” functionality with touchscreens in mind

Take the following page as an example (possibly in Firefox only): As you hover over each search result, an "+ Add to Firefox" button appears. However, that idea of the button appearing upon hovering ...
77
votes
20answers
4k views

How can I keep up-to-date with the latest thinking about designing complex, rich applications?

I am designing a very complex eco-system of apps. I like to make sure I am up-to-date with the latest thinking, research and trends in app and UI/UX design. I find that there are many great articles, ...
77
votes
9answers
23k views

How should you show that an accordion is expanded?

When you have an accordion, you need some way of showing the current state is expanded. There are a number of different ways of handling this, and each is used by a number of respected websites and ...
76
votes
18answers
7k views

Should we use a sound/jingle when users arrive on our site or open our app?

What is your opinion on having a sound jingle when starting the website or the app? Imagine hearing the brand name spelled out or sung out just once (5 seconds). The intention would be: evoking ...
76
votes
7answers
9k views

Preventing a user from pasting from the clipboard into a mandatory form field

In my online checkout process I, like many checkouts, have a field for the customer's email address along with a field to confirm the email address. They are both identical text boxes and accept email ...
76
votes
9answers
9k views

Does user care about the details while loading?

I need to load some information on Android devices and showing a progress bar immediately came to my mind. Now here's the problem: The time it takes to get the content ready(download/decode/buffer) ...
75
votes
31answers
7k views

Common web app usability gotchas? [closed]

What are some common mistakes regarding usability for web applications?
75
votes
12answers
13k views

Do signs printed on the road offer a significant advantage for the user over signs on a post?

I was driving earlier today and I came across a stretch of road that didn't have signs for the speed limit but instead had it written on the road like so: Image source It got me thinking that it ...

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