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14 votes
6 answers
3k views

Do people like/hate popups, even if they're useful?

My company's product is a popup modal widget that shows information about different terms mentioned in blogs, when hovering over a term As lead designer, I find myself wondering if that's the best ...
user avatar
12 votes
5 answers
503 views

Tips for A/B testing?

There seems to an increasing number of A/B testing services (such as Google Website Optimiser) and people using them. Have you got any tips on using and analysing the results from them?
user avatar
3 votes
6 answers
129 views

How do you convince people that social software applications are good for business? [closed]

We're trying to introduce social software applications into our organisation but attempts thus far are meeting resistance because: we're a large, conservative organisation that will always be a late ...
richcb's user avatar
  • 711
31 votes
9 answers
3k views

Are "print" links needed on a website?

What do you think, does a website for a general audience need a "print" link or will the users know how to print the page for themselves (using the browser controls)? Some background: It's not a ...
Zoltán Gócza's user avatar
59 votes
10 answers
28k views

Is a confirm email address field still considered a best practice?

Having an input field to confirm an email address is pretty standard. However, I would like to know if using a confirm email address field still considered a best practice. The Email and Confirm ...
Matt Goddard's user avatar
  • 2,616
4 votes
3 answers
460 views

Standardized free survey besides SUS [closed]

Do you know of any standardized surveys freely available such as the System Usability Scale (SUS)? If it is only free for academic purpuses it's also good (I want to use it during a practical course ...
Péter Polgár's user avatar
17 votes
4 answers
7k views

Save vs Save & Exit

We're designing an application for creating personalized photo books through a Flash-based interface. When the application first opens, we display a dialog encouraging the user to give their project a ...
user avatar
100 votes
19 answers
77k views

Search Vs. Filter- what is the difference

From the view of the user (not from a technical view)- What are the main differences between searching and filtering data, in order to get specific results? i.e.- in both cases the user is looking ...
user avatar
10 votes
3 answers
216 views

What good mentoring programmes are there? [closed]

For people looking to get into UX, what mentoring programmes are out there? Have you tried any and if so, what were/are they like?
user avatar
19 votes
8 answers
976 views

What 5 things must I do to become a well-rounded, progressive UX Designer in my career? [closed]

I am a fledgling Web Designer, seeking to make myself into a UX / Interaction Designer. I am working on a degree (at my local University, Utah Valley University) in Digital Media (I don't believe they ...
jffgrdnr's user avatar
  • 1,644
30 votes
11 answers
4k views

Are 'share this' buttons really effective?

On a lot of websites (especially blogs), we find 'share it' buttons like this --> . Personally, I never used one. If I want to share something online, I copy the link and manually share it through ...
Allan Caeg's user avatar
  • 3,485
12 votes
5 answers
1k views

Production Reaction Cards - too many words?

Microsoft Production Reaction Cards (doc) The set includes 118 words which presumably you would reorganise, format and print off as individual "cards". I've never used them but I do see how the tool ...
user avatar
36 votes
19 answers
2k views

Advanced books on UX [closed]

What books would you recommend to someone who's been doing UX for several years (and read the intro books)? The subject can be UX or anything that makes you a better user experience/interface ...
Zoltán Gócza's user avatar
55 votes
7 answers
13k views

When should you use a modal dialog box?

There seems to be an increasing use of modal dialog boxes on the web, but when should you use them? Why would you choose to use them instead of inline controls or another page, and when should you ...
user avatar
30 votes
12 answers
7k views

Usability/UX elevator pitch?

Whenever I try to introduce someone to usability/ux, I always find myself having to explain the following: The definition of usability/ux. The fact that I make web site easier and more pleasant to ...
user avatar
16 votes
8 answers
3k views

Getting into UX as a CS graduate [closed]

I'm graduating from university next summer and I'd like to go into a UX/usability/interaction design job, but my degree is a straight BSc Computer Science. What can I do to convince people that I'm ...
user avatar
24 votes
7 answers
1k views

Thoughts on creating a portfolio?

I would like to put together an online portfolio for my UX work. However given that I work in-house on a single project, rather than for an agency, I'm wondering what I ought to include. Are videos ...
Janel's user avatar
  • 1,090
18 votes
4 answers
184 views

Usability or Content: Knowing which is the cause of the problem?

I've been spending time looking at pages and page flows trying to reduce bail rates and increase completion rates on large ecomm site when a brand manager asked a very intriguing question, "How do you ...
user avatar
14 votes
11 answers
266 views

Recommended UX events and event news sources? [closed]

As ux professionals: what events do you make a point of attending? (whether for education, networking, etc) why? (what benefits do you feel you gain) what is your go-to source for finding out about ...
Nathalie C's user avatar
  • 1,717
11 votes
4 answers
271 views

A/B Testing. How should it be done?

I just stumbled upon Google Website Optimizer. Is this the way to go? How do you normaly do A/B tests with your website?
user avatar
26 votes
10 answers
12k views

External links: Whether & how to distinguishing them from internal links, and to open them

How do other IAs/UXD's treat external links & what are the perceived pros/cons of different options. Specifically looking for recommendations on: whether & how to visually distinguish ...
Nathalie C's user avatar
  • 1,717
16 votes
7 answers
8k views

What should be included in a standard web UX/usability audit and recommendation?

UXers here probably audit existing websites or pieces of software that are already established. Sometimes, we are involved in designing them from the start, but for times when we are not, we just have ...
Allan Caeg's user avatar
  • 3,485
21 votes
8 answers
2k views

What are the best IxD/UI Pattern libraries? [closed]

Quite a few question as about design patterns for x or y interface. Where are the best design pattern libraries?
Matt Goddard's user avatar
  • 2,616
14 votes
9 answers
189 views

How do you ensure that you've covered the whole site in your work?

I'm a relatively recent practitioner, and although my work's quality is pretty good, I still have one big back-draw (in my opinion): I always miss something or two when making or fixing a web site. ...
user avatar
12 votes
8 answers
350 views

What's the definition of "Usability"?

I'm looking for a clear, single-sentence definition of usability. A short definition of usability would make it much easier to convince people that usability is worth investing in. For example, a ...
Bennett McElwee's user avatar
11 votes
4 answers
156 views

Rookie or Experienced Pro [closed]

I am about to start interviewing for an open UX position. I have a resume of a rookie and a pro. Just wondering your experiences. Go with the rookie? or the Pro? A rookie I can mold and don't have ...
Glen Lipka's user avatar
  • 11.8k
11 votes
4 answers
123 views

UX, IXD audio podcasts to follow [closed]

What audio podcasts would you recommend on usabilty, information architecture, iteraction design? I listen to these: Boxes and arrows podcasts UIE podcasts Adaptive Path
Zoltán Gócza's user avatar
10 votes
4 answers
2k views

Example video of a think-aloud protocol

I'm planning to use the think-aloud protocol for an upcoming usability test. A book chapter on think-aloud suggested that you show the participant an example video of someone thinking aloud. I think ...
user avatar
4 votes
3 answers
122 views

Career building: mentoring, volunteering, and/or networking? [closed]

Since there are lots of questions on UXExchange about career choices, I thought I'd pass along this article, Developing a usable career path, by UPA board member, Robert Skrobe. In it, he writes: "...
JeromeR's user avatar
  • 6,386
14 votes
5 answers
654 views

Should the UI (or backend) be fixed width or fluid? [duplicate]

Possible Duplicate: For websites, is it better to have a variable width layout or a fixed width layout? We are about to rebuild a web based application and currently the UI is fixed width, we've ...
user avatar
18 votes
13 answers
1k views

Ideal number of candidates for user-testing

I'm creating a draft proposal for some user testing involving several quite basic wireframe prototypes. How many participants would people recommend for this type of exercise? The intention would be ...
user avatar
17 votes
5 answers
4k views

How do you persuade an organization to value UX?

UX is such an underrated field in a lot of industries. I wonder how companies consider employing UX designers and even heavily valuing their suggestions. Some big companies happen to see the light and ...
Allan Caeg's user avatar
  • 3,485
11 votes
4 answers
93 views

How the profession handles career-starter questions? [closed]

The "Where should I go to school" question comes up so regularly on IxDA and (already!) on UXExchange, there's clearly a need for this info. Do educational instututions not answer this need? Do they ...
JeromeR's user avatar
  • 6,386
15 votes
6 answers
422 views

How to test user in real situation?

What material and method could I use to record a usability test in real situation? I have to test some single user of an interface at their office desk, as they normally use it, without constraining ...
user avatar
6 votes
6 answers
426 views

Assessing MA programs in US and UK [closed]

I am looking for good MA programs in HCI or Human Factors with HCI in the US or UK. I have found many programs but am finding it difficult to assess how good each program is. Can anyone offer advice ...
user avatar
13 votes
7 answers
536 views

Can we apply UX principles to non-computer 'interfaces'?

Is it possible to use UX principles and methods that we use when creating human-computer interfaces when we design other (not related with IT) products or services? Can we improve the interface of a ...
user avatar
9 votes
8 answers
626 views

Participant recruitment agencies - recommendations [closed]

Can anyone recommend a good recruitment agency for sourcing participants for UT? I've used Saros, Criteria and Qualtel recently (London / South East England), they've all been OK, but I thought it'd ...
Harry's user avatar
  • 469
12 votes
1 answer
198 views

What successful/well known companies have a VP UX? [closed]

I want to research companies who value UX so much that they have their own executive arm within the company. I've found these companies so far: Wells Fargo Yahoo Intuit Google TiVo Palm Ebay SAP I ...
user avatar
30 votes
11 answers
7k views

Should alert boxes be avoided at any cost?

Thanks to Gabriel Svennerberg and Sam K for this one - raised in a comment here. I was fairly casual about alert boxes until a run of user tests where an alert box was put up to warn learners that ...
user avatar
36 votes
6 answers
3k views

Should "dangerous" buttons be big and red or small and inconspicuous?

In a web app, some people think a "Delete" button should be obvious and bright red, signifying danger. The trouble is that this draws the eye to the button and may make accidental clicks more likely. ...
Bennett McElwee's user avatar
16 votes
5 answers
487 views

Including users with disabilities in user centered design

Many of the methodologies used in the early phases of user centered design, such as card sorting and paper prototyping, are not accessible to people with disabilities. Anybody have any advice on ...
user avatar
9 votes
7 answers
667 views

When to use data driven personas and when to make them up?

I'm studying HCI and the focus for persona creation on my course is resolutely that personas should be derived from user research data. I also attended adaptive path's uxintensive last year and the ...
user avatar
17 votes
12 answers
660 views

When is automated remote usability testing useful?

There seem to be a fair few services these days offering automated remote usability testing, so I'm assuming there are a fair few people using those services, which implies that they ARE useful - ...
user avatar
19 votes
14 answers
496 views

Is user testing a luxury or a necessity?

I understand that you should be thinking of your users all the time but given the current climate where every pound counts, is user testing just for the richer companies? Should you discount your ...
user avatar
24 votes
28 answers
1k views

What book would you recommend as a decent 'intro to UX' aimed at non-practitioners? [closed]

Via @uxbooks on Twitter I often get asked to recommend books on various subjects. Recently I was asked which book I would recommend to a non-practitioner as an intro to UX. I opened the question up ...
paulseys's user avatar
  • 1,112
8 votes
4 answers
430 views

Do you use Personas? [closed]

I wonder how many UX designers user Personas to create design.
user avatar
24 votes
8 answers
546 views

Do we still need text scaling links on websites?

Links/buttons to adjust font size used to be one of the accessibility must-do's but do we still need to include the text scaling links on our sites? Most modern browsers and operating systems support ...
Matt Goddard's user avatar
  • 2,616
33 votes
45 answers
4k views

What tools (ideally affordable ones) would folks recommend for creating a website wireframe? [closed]

What tools (ideally affordable ones) would folks recommend for creating a website wireframe? What tools have you used, and did you find them better than pen and paper?
133 votes
10 answers
9k views

Is Markdown Friendly Enough for Non-Technical Users?

The Problem I love using Markdown to write questions, answers, posts, comments, etc. That being said, I am a very technical, detail-oriented, programmer type. However, I am working on a CMS of sorts ...
brad's user avatar
  • 1,431
48 votes
23 answers
5k views

Is there ever a good reason to force opening a new browser window?

As a power web user, I know how to use my browser and it drives me nuts when web sites force me to open a new page. My mother, by contrast, just gets confused when this happens. At the end of a web ...
user avatar

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