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18
votes
4answers
182 views

Usability or Content: Knowing which is the cause of the problem?

I've been spending time looking at pages and page flows trying to reduce bail rates and increase completion rates on large ecomm site when a brand manager asked a very intriguing question, "How do you ...
14
votes
11answers
262 views

Recommended UX events and event news sources? [closed]

As ux professionals: what events do you make a point of attending? (whether for education, networking, etc) why? (what benefits do you feel you gain) what is your go-to source for finding out about ...
11
votes
4answers
247 views

A/B Testing. How should it be done?

I just stumbled upon Google Website Optimizer. Is this the way to go? How do you normaly do A/B tests with your website?
25
votes
10answers
8k views

External links: Whether & how to distinguishing them from internal links, and to open them

How do other IAs/UXD's treat external links & what are the perceived pros/cons of different options. Specifically looking for recommendations on: whether & how to visually distinguish ...
16
votes
7answers
8k views

What should be included in a standard web UX/usability audit and recommendation?

UXers here probably audit existing websites or pieces of software that are already established. Sometimes, we are involved in designing them from the start, but for times when we are not, we just have ...
21
votes
8answers
2k views

What are the best IxD/UI Pattern libraries? [closed]

Quite a few question as about design patterns for x or y interface. Where are the best design pattern libraries?
14
votes
9answers
188 views

How do you ensure that you've covered the whole site in your work?

I'm a relatively recent practitioner, and although my work's quality is pretty good, I still have one big back-draw (in my opinion): I always miss something or two when making or fixing a web site. ...
12
votes
8answers
336 views

What's the definition of "Usability"?

I'm looking for a clear, single-sentence definition of usability. A short definition of usability would make it much easier to convince people that usability is worth investing in. For example, a ...
11
votes
4answers
148 views

Rookie or Experienced Pro [closed]

I am about to start interviewing for an open UX position. I have a resume of a rookie and a pro. Just wondering your experiences. Go with the rookie? or the Pro? A rookie I can mold and don't have ...
10
votes
4answers
122 views

UX, IXD audio podcasts to follow [closed]

What audio podcasts would you recommend on usabilty, information architecture, iteraction design? I listen to these: Boxes and arrows podcasts UIE podcasts Adaptive Path
10
votes
4answers
2k views

Example video of a think-aloud protocol

I'm planning to use the think-aloud protocol for an upcoming usability test. A book chapter on think-aloud suggested that you show the participant an example video of someone thinking aloud. I think ...
4
votes
3answers
120 views

Career building: mentoring, volunteering, and/or networking? [closed]

Since there are lots of questions on UXExchange about career choices, I thought I'd pass along this article, Developing a usable career path, by UPA board member, Robert Skrobe. In it, he writes: "...
14
votes
5answers
622 views

Should the UI (or backend) be fixed width or fluid? [duplicate]

Possible Duplicate: For websites, is it better to have a variable width layout or a fixed width layout? We are about to rebuild a web based application and currently the UI is fixed width, we've ...
18
votes
13answers
952 views

Ideal number of candidates for user-testing

I'm creating a draft proposal for some user testing involving several quite basic wireframe prototypes. How many participants would people recommend for this type of exercise? The intention would be ...
17
votes
5answers
4k views

How do you persuade an organization to value UX?

UX is such an underrated field in a lot of industries. I wonder how companies consider employing UX designers and even heavily valuing their suggestions. Some big companies happen to see the light and ...
11
votes
4answers
91 views

How the profession handles career-starter questions? [closed]

The "Where should I go to school" question comes up so regularly on IxDA and (already!) on UXExchange, there's clearly a need for this info. Do educational instututions not answer this need? Do they ...
15
votes
6answers
412 views

How to test user in real situation?

What material and method could I use to record a usability test in real situation? I have to test some single user of an interface at their office desk, as they normally use it, without constraining ...
6
votes
6answers
414 views

Assessing MA programs in US and UK [closed]

I am looking for good MA programs in HCI or Human Factors with HCI in the US or UK. I have found many programs but am finding it difficult to assess how good each program is. Can anyone offer advice ...
13
votes
7answers
476 views

Can we apply UX principles to non-computer 'interfaces'?

Is it possible to use UX principles and methods that we use when creating human-computer interfaces when we design other (not related with IT) products or services? Can we improve the interface of a ...
9
votes
8answers
621 views

Participant recruitment agencies - recommendations [closed]

Can anyone recommend a good recruitment agency for sourcing participants for UT? I've used Saros, Criteria and Qualtel recently (London / South East England), they've all been OK, but I thought it'd ...
12
votes
1answer
197 views

What successful/well known companies have a VP UX? [closed]

I want to research companies who value UX so much that they have their own executive arm within the company. I've found these companies so far: Wells Fargo Yahoo Intuit Google TiVo Palm Ebay SAP I ...
29
votes
11answers
6k views

Should alert boxes be avoided at any cost?

Thanks to Gabriel Svennerberg and Sam K for this one - raised in a comment here. I was fairly casual about alert boxes until a run of user tests where an alert box was put up to warn learners that ...
34
votes
6answers
3k views

Should "dangerous" buttons be big and red or small and inconspicuous?

In a web app, some people think a "Delete" button should be obvious and bright red, signifying danger. The trouble is that this draws the eye to the button and may make accidental clicks more likely. ...
16
votes
5answers
415 views

Including users with disabilities in user centered design

Many of the methodologies used in the early phases of user centered design, such as card sorting and paper prototyping, are not accessible to people with disabilities. Anybody have any advice on ...
8
votes
7answers
652 views

When to use data driven personas and when to make them up?

I'm studying HCI and the focus for persona creation on my course is resolutely that personas should be derived from user research data. I also attended adaptive path's uxintensive last year and the ...
17
votes
12answers
652 views

When is automated remote usability testing useful?

There seem to be a fair few services these days offering automated remote usability testing, so I'm assuming there are a fair few people using those services, which implies that they ARE useful - ...
18
votes
14answers
481 views

Is user testing a luxury or a necessity?

I understand that you should be thinking of your users all the time but given the current climate where every pound counts, is user testing just for the richer companies? Should you discount your ...
24
votes
28answers
1k views

What book would you recommend as a decent 'intro to UX' aimed at non-practitioners? [closed]

Via @uxbooks on Twitter I often get asked to recommend books on various subjects. Recently I was asked which book I would recommend to a non-practitioner as an intro to UX. I opened the question up ...
7
votes
4answers
422 views

Do you use Personas? [closed]

I wonder how many UX designers user Personas to create design.
23
votes
8answers
497 views

Do we still need text scaling links on websites?

Links/buttons to adjust font size used to be one of the accessibility must-do's but do we still need to include the text scaling links on our sites? Most modern browsers and operating systems support ...
33
votes
45answers
4k views

What tools (ideally affordable ones) would folks recommend for creating a website wireframe? [closed]

What tools (ideally affordable ones) would folks recommend for creating a website wireframe? What tools have you used, and did you find them better than pen and paper?
128
votes
10answers
8k views

Is Markdown Friendly Enough for Non-Technical Users?

The Problem I love using Markdown to write questions, answers, posts, comments, etc. That being said, I am a very technical, detail-oriented, programmer type. However, I am working on a CMS of sorts ...
47
votes
23answers
4k views

Is there ever a good reason to force opening a new browser window?

As a power web user, I know how to use my browser and it drives me nuts when web sites force me to open a new page. My mother, by contrast, just gets confused when this happens. At the end of a web ...
98
votes
13answers
20k views

Is Microsoft's Ribbon UI really that great, from a usability perspective?

The first time I ever used it was at my current job. Among my co-workers, the feelings towards it for usability are mixed. The other developer doesn't really care one way or the other, as long as the ...

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