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24
votes
6answers
1k views

Does ISO 9241 really matter?

I've been using ISO 9241 (Ergonomics of Human System Interaction) over the years to provide some structure and rigour to my UX process. It suits the (standards driven) industry I'm currently working ...
49
votes
9answers
12k views

The Usability of “Lightbox UIs”

Lightbox UIs are becoming a lot more prevalent in mainstream web-design. You know the drill -- click on a link, the background fades darker, and up pops a UI for interacting with an object, making a ...
22
votes
9answers
2k views

How can you make a user experience addictive? [closed]

What factors and techniques contribute to making a user experience addictive? I ask this in the context of websites, games and other software. What makes people want to keep coming back for more?
7
votes
3answers
138 views

Accessing secure content

Which of the permutations for accessing secure content do folks prefer? In this instance I'm referring to a saved quote and have usernames, email addresses and quote reference numbers available. E.g:...
11
votes
2answers
4k views

iFrame accessibility and usability issues

Aside from confused scrolling and screen reader problems (and I'm not downplaying these issues, it's just that I've already discussed them at length), are there any concrete accessibility and ...
7
votes
9answers
618 views

Has anyone been to Jakob Nielsen or Steve Krug's day-long seminars? [closed]

Both these gentlemen are offering day-long seminars in London this spring: Jakob Nielsen - Fundamental Guidelines for Web Usability for £458 Steve Krug - Do-It-Yourself Usability Testing: The ...
8
votes
3answers
258 views

Am I an Interactive Designer yet?

What kind of portfolio do I need before I can start calling myself an "Interactive Designer"? I currently design websites, and I've been redesigning our company's flagship sites to improve User ...
15
votes
9answers
1k views

Positive / Negative impacts of physical address verification systems on online form UX

Address verification systems validate a user provided address against a database of known addresses, usually provided by Postal services. An example can be seen at http://www.qas.com/address-search/...
20
votes
10answers
13k views

Tooltips with infinite timeout?

I'm thinking of setting the timeout on all my tooltips in a WinForms application to infinity (or an extremely large value). The motivation is that it's annoying for the user if the tooltip disappears ...
16
votes
12answers
2k views

How do you take notes at speed?

One of the things that I've quickly found out when doing usability testing and field studies is that it's hard to keep up with the pace of what's going on and take sufficient notes. How do you cope ...
4
votes
4answers
200 views

Your experiences with call centre wallboard UX [closed]

As I'll be getting started on a project involving displaying dashboard data on call centre wallboards I thought I'd solicit your experience as part of my preparatory research. If you've been involved ...
15
votes
6answers
2k views

When you have to fill up the rest of the page

I've noticed that I often run into the same problem in many projects I work on: It seems like I always end up having that extra space that I have nothing to fill up with. It usually ends up with an ...
6
votes
3answers
783 views

Tips for ethnography

I'm doing my first ethnographic study next week and I was wondering if anyone had any tips, specifically for studying how people use things in their homes. Are there any common pitfalls? Any good ...
13
votes
8answers
3k views

eLearning: Courses on Usability, UI, UX, or XD? [closed]

Considering User Experience Stack Exchange is in itself an educational tool, creating infomation hubs geared to different personas and users is no longer a tedious task. What are the applications, ...
9
votes
7answers
743 views

Is there any resource for UI examples? [closed]

I run a Usability/UX blog, and my biggest hurdle right now is finding examples to illustrate the topics I write about (bad error messages, good implementation of tabs, bad interactions...etc) So is ...
32
votes
12answers
20k views

Big list of UX techniques

Can anyone point to a big list of UX techniques? I'd like to build a matrix of those I use, those I don't, along with relative cost estimates.
10
votes
3answers
241 views

Graphic design resources [closed]

What resources would you suggest to start learning visual design from for someone well established in UX and interaction design up to the black-and-white wireframes level?
7
votes
5answers
1k views

When should you use task-based navigation over topic-based navigation?

What are the pros and cons of each?
14
votes
6answers
3k views

Do people like/hate popups, even if they're useful?

My company's product is a popup modal widget that shows information about different terms mentioned in blogs, when hovering over a term As lead designer, I find myself wondering if that's the best ...
12
votes
5answers
413 views

Tips for A/B testing?

There seems to an increasing number of A/B testing services (such as Google Website Optimiser) and people using them. Have you got any tips on using and analysing the results from them?
3
votes
6answers
129 views

How do you convince people that social software applications are good for business? [closed]

We're trying to introduce social software applications into our organisation but attempts thus far are meeting resistance because: we're a large, conservative organisation that will always be a late ...
30
votes
9answers
2k views

Are “print” links needed on a website?

What do you think, does a website for a general audience need a "print" link or will the users know how to print the page for themselves (using the browser controls)? Some background: It's not a ...
52
votes
9answers
21k views

Is a confirm email address field still considered a best practice?

Having an input field to confirm an email address is pretty standard. However, I would like to know if using a confirm email address field still considered a best practice. The Email and Confirm ...
4
votes
3answers
432 views

Standardized free survey besides SUS [closed]

Do you know of any standardized surveys freely available such as the System Usability Scale (SUS)? If it is only free for academic purpuses it's also good (I want to use it during a practical course ...
16
votes
4answers
3k views

Save vs Save & Exit

We're designing an application for creating personalized photo books through a Flash-based interface. When the application first opens, we display a dialog encouraging the user to give their project a ...
79
votes
17answers
47k views

Search Vs. Filter- what is the difference

From the view of the user (not from a technical view)- What are the main differences between searching and filtering data, in order to get specific results? i.e.- in both cases the user is looking ...
10
votes
3answers
214 views

What good mentoring programmes are there? [closed]

For people looking to get into UX, what mentoring programmes are out there? Have you tried any and if so, what were/are they like?
19
votes
8answers
825 views

What 5 things must I do to become a well-rounded, progressive UX Designer in my career? [closed]

I am a fledgling Web Designer, seeking to make myself into a UX / Interaction Designer. I am working on a degree (at my local University, Utah Valley University) in Digital Media (I don't believe they ...
28
votes
11answers
3k views

Are 'share this' buttons really effective?

On a lot of websites (especially blogs), we find 'share it' buttons like this --> . Personally, I never used one. If I want to share something online, I copy the link and manually share it through ...
12
votes
5answers
1k views

Production Reaction Cards - too many words?

Microsoft Production Reaction Cards (doc) The set includes 118 words which presumably you would reorganise, format and print off as individual "cards". I've never used them but I do see how the tool ...
35
votes
19answers
2k views

Advanced books on UX [closed]

What books would you recommend to someone who's been doing UX for several years (and read the intro books)? The subject can be UX or anything that makes you a better user experience/interface ...
50
votes
7answers
11k views

When should you use a modal dialog box?

There seems to be an increasing use of modal dialog boxes on the web, but when should you use them? Why would you choose to use them instead of inline controls or another page, and when should you ...
30
votes
12answers
4k views

Usability/UX elevator pitch?

Whenever I try to introduce someone to usability/ux, I always find myself having to explain the following: The definition of usability/ux. The fact that I make web site easier and more pleasant to ...
16
votes
8answers
2k views

Getting into UX as a CS graduate [closed]

I'm graduating from university next summer and I'd like to go into a UX/usability/interaction design job, but my degree is a straight BSc Computer Science. What can I do to convince people that I'm ...
23
votes
7answers
1k views

Thoughts on creating a portfolio?

I would like to put together an online portfolio for my UX work. However given that I work in-house on a single project, rather than for an agency, I'm wondering what I ought to include. Are videos ...
18
votes
4answers
177 views

Usability or Content: Knowing which is the cause of the problem?

I've been spending time looking at pages and page flows trying to reduce bail rates and increase completion rates on large ecomm site when a brand manager asked a very intriguing question, "How do you ...
14
votes
11answers
251 views

Recommended UX events and event news sources? [closed]

As ux professionals: what events do you make a point of attending? (whether for education, networking, etc) why? (what benefits do you feel you gain) what is your go-to source for finding out about ...
11
votes
4answers
230 views

A/B Testing. How should it be done?

I just stumbled upon Google Website Optimizer. Is this the way to go? How do you normaly do A/B tests with your website?
22
votes
10answers
4k views

External links: Whether & how to distinguishing them from internal links, and to open them

How do other IAs/UXD's treat external links & what are the perceived pros/cons of different options. Specifically looking for recommendations on: whether & how to visually distinguish ...
16
votes
8answers
8k views

What should be included in a standard web UX/usability audit and recommendation?

UXers here probably audit existing websites or pieces of software that are already established. Sometimes, we are involved in designing them from the start, but for times when we are not, we just have ...
21
votes
8answers
2k views

What are the best IxD/UI Pattern libraries? [closed]

Quite a few question as about design patterns for x or y interface. Where are the best design pattern libraries?
14
votes
9answers
184 views

How do you ensure that you've covered the whole site in your work?

I'm a relatively recent practitioner, and although my work's quality is pretty good, I still have one big back-draw (in my opinion): I always miss something or two when making or fixing a web site. ...
12
votes
8answers
321 views

What's the definition of “Usability”?

I'm looking for a clear, single-sentence definition of usability. A short definition of usability would make it much easier to convince people that usability is worth investing in. For example, a ...
11
votes
4answers
144 views

Rookie or Experienced Pro [closed]

I am about to start interviewing for an open UX position. I have a resume of a rookie and a pro. Just wondering your experiences. Go with the rookie? or the Pro? A rookie I can mold and don't have ...
9
votes
4answers
115 views

UX, IXD audio podcasts to follow [closed]

What audio podcasts would you recommend on usabilty, information architecture, iteraction design? I listen to these: Boxes and arrows podcasts UIE podcasts Adaptive Path
9
votes
4answers
2k views

Example video of a think-aloud protocol

I'm planning to use the think-aloud protocol for an upcoming usability test. A book chapter on think-aloud suggested that you show the participant an example video of someone thinking aloud. I think ...
4
votes
3answers
108 views

Career building: mentoring, volunteering, and/or networking? [closed]

Since there are lots of questions on UXExchange about career choices, I thought I'd pass along this article, Developing a usable career path, by UPA board member, Robert Skrobe. In it, he writes: "...
14
votes
5answers
581 views

Should the UI (or backend) be fixed width or fluid? [duplicate]

Possible Duplicate: For websites, is it better to have a variable width layout or a fixed width layout? We are about to rebuild a web based application and currently the UI is fixed width, we've ...
17
votes
13answers
858 views

Ideal number of candidates for user-testing

I'm creating a draft proposal for some user testing involving several quite basic wireframe prototypes. How many participants would people recommend for this type of exercise? The intention would be ...
18
votes
5answers
4k views

How do you persuade an organization to value UX?

UX is such an underrated field in a lot of industries. I wonder how companies consider employing UX designers and even heavily valuing their suggestions. Some big companies happen to see the light and ...

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