All Questions

0
votes
0answers
25 views

Add/remove a row from a list

The list below contains materials. There are two options for each row - add a new row below the selected one/ remove the row. Where would you place the X - as it appears here, or should I switch ...
9
votes
3answers
272 views

Why do 2019-era email clients [(+/-) a few years] often allow you to delete or enter new destination addresses, but not fully edit them?

Suppose that you are writing an email. You mistype someone's address in the "To" field. For example, maybe you write, "john.reed@blah.com." Before sending the email, you remember that that person ...
1
vote
1answer
83 views

What are some advanced techniques of UX Competitor Analysis?

What are some advanced techniques of UX Competitor Analysis and what is the number of competitors that must be analyzed to have relevant results and get enough data to create a solid product? Also, ...
0
votes
2answers
71 views

Is it an inconvenience if my installation script requires a lot of reboots?

I'm writing a shell script that automatically installs some drivers and programs that depend on each other sequentially, which are required to run the main application. After each successful ...
0
votes
1answer
67 views

Is a floating, collapsible bottom navigation bar a good pattern on mobile web?

I’m working on a mobile web app that has two pages (tabs) of equal importance. As the user will switch between the two frequently, I’m worried that displaying a classic navigation bar at the top of ...
0
votes
2answers
325 views

Is it ever OK to use italics?

It’s a fairly well known accessibility issue that italic fonts should be avoided as they reduce readability for those with sight issues and dyslexia. (discussed here: Are italics on the web bad for ...
1
vote
1answer
41 views

Does it make a difference in accessibility to show a success message in the same page a form was submitted?

Does it make a difference in screen reader accessibility to show a success message in the same page a form was submitted? Or is it better to redirect to a different page?
1
vote
1answer
103 views

UX Registration unhappy path

Running through an issue with unhappy customers not completing registration needed for payment to be processed. We badge the nav bar for the user to notice that actions are needed to complete the ...
1
vote
3answers
59 views

Term for helpful information in a form

I'm writing up a proposal and got stumped on the description for this element: The informative text (in pink) underneath a field is there to provide a reason for the required data, therefore ...
51
votes
4answers
9k views

When your page has no results, what do you show?

I am paginating a data table and have different views in my application where each view has its own rows. Some views may have data, some may not. Showing 1-0 of 0 Page 1 of 0 is what I am showing ...
1
vote
2answers
185 views

Is there a good reason for the modern trend of removing dividing lines?

Sometimes a website I use frequently will get a major visual overhaul. Recently (within the last few years) the trend seems to be removing dividing lines and reducing contrast. I personally find this ...
2
votes
1answer
67 views

Bifurcation of website landing page

Not sure what the technical UX term might be, but I have been using the term "bifurcation" to explain back to clients what they are asking. Here's the crux: Landing page needs to present two options; ...
0
votes
0answers
22 views

Signup as first step after app was installed

What are the arguments to ask users to signup before they can use your app? For example in a secret luxury accommodation booking app, once you downloaded the app, you are forced to create an account....
2
votes
2answers
67 views

Need an interface for rapid selection without losing focus on primary task

In my application, the user needs to listen to a transcript of a conversation while taking notes. But the user ALSO needs to be able to indicate in some way when the speaker changes. I have the note ...
2
votes
2answers
498 views

Input fields - Is <input type phone> more user friendly for credit cards than <input type number>?

Basically this question, but with more usability focus: https://stackoverflow.com/questions/48534229/what-is-the-correct-input-type-for-credit-card-numbers So we have these two general keyboard ...
2
votes
1answer
81 views

How to vet users who apply for discounted subscription license for education

Does anyone know a method for vetting users when people apply for discounted educational licensing with a discount? So far I have looked at: providing a license manually on per user basis when ...
0
votes
1answer
54 views

Chat waiting time feedback

We have a Live Chat services but the problem is we don't have enough number of agents to answer all the inquiries of all customers. So customers really need to wait especially during peak hours. Our ...
5
votes
2answers
199 views

Vertical navigation UX - Scroll or collapse

Which is preferred? Toggleable Expansion (Figure A) - 2nd level only visible if initiated by user (e.g. accordion or expand/collapse) Scrollable (Figure B) - 2nd-level always visible, scrolls if ...
1
vote
2answers
44 views

Windows: is there a common hot key to favorite an item?

As per title: I have a list with "favorite" markers for its items, I want to add a keyboard shortcut to toggle the favorite status of an item. is there any typical keyboard assignment in commonly ...
1
vote
2answers
117 views

How to explain and show a new feature in a website?

So, there is this website with news and other things, like the weather, horoscope, etc.. And there will be a new service where some news will be prime, the user will have to pay to see the article. I ...
0
votes
0answers
39 views

How do you approach orientation in iOS and Android?

To anyone who has participated in the creation of a mobile app I have a question: Was it designed/planned for both portrait and landscape? If not: Why? Did you discuss this with your team? What was ...
2
votes
3answers
68 views

Alternative to displaying multiple plan columns

I'm working on a pricing page that has 6 different plans. What is the optimal way of displaying them considering the limited amount of space we have? Mobile isn't an issue since they will just be ...
0
votes
2answers
125 views

User friendly transition between signup page and login page

I work on a website where users: fill in a registration form (with only 2 fields: password & confirm password; each user have a unique token which is stored in the URL) then land directly after ...
2
votes
1answer
118 views

What's the common name of the design pattern used on the home screen of the Apple watch?

I'm referring to the fish-eye/magnifier effect applied to app icons as they approach the center of the screen (animation here).
-1
votes
1answer
73 views

Best practice for displaying webpage sections that are not available yet?

I'm currently building an e-learning course that has 2 parts to the course. The user needs to finish part 1 before part two "unlocks". I currently have this section grayed out, with microcopy that ...
0
votes
1answer
41 views

What is the difference in ROI, KPIs, OKRs metrics? how and when to get them?

So I have decided this year that I would like to learn more about data informed design and I have been hearing and reading a lot about the following ways of measuring: ROI, KPIs, OKRs and I'm confused ...
1
vote
1answer
28 views

SUS evaluation on the same system but different sections and participants

Would it be okay to use 2 SUS scores to come up with a single score in the case I explain below: I conducted a user testing for a banking mobile app, the app under investigation has lots of tasks ...
6
votes
4answers
306 views

How to show a score without numbers?

Context : I'm working on a telematics app for an insurance company. Drivers have to drive correctly and the AI calculates their global score vs their trip score. The score can vary (increase or ...
0
votes
0answers
16 views

Presenting selling statistics for multiple tags per each sold item in mobile application

I am writing application mobile (React native) application that lists items that users buy and sell. Each item can be tagged with some tags. I want to present some statistics statistics like: profit ...
0
votes
1answer
61 views

What is the best way to show eshop products inside a blog article?

I am having troubles with placing multiple eshop products into / near a picture that is in an article on the supporting blog. These products are related to the content in the picture (e.g picture of ...
1
vote
1answer
62 views

How to best combine browser and custom autocomplete functionalities?

When creating address forms, it is a common practice to provide autocomplete functionality for city and street names loaded from some external API. How to best combine this with built-in browser ...
0
votes
1answer
79 views

Keyboard Shortcut For “Delay”

I'm currently building a web application which does task management. A very common function is to "delay" the current task, which means it will be postponed until some point in the future. There's ...
0
votes
4answers
210 views

Best practice for selecting a recurring event?

I need to allow users to set the frequency with which they would like for a certain task to occur (example- every X days/week/month/year). So far, what I've come up with is an input box and a drop ...
1
vote
1answer
107 views

Do *ALL* mobile/touch browsers have “invisible” scrollbars in scrollable areas?

Usually in browsers in touch devices, in scrollable areas, a scrollbar only appears when a user touches it and starts scrolling by moving their finger (in some it never appears at all). Is this ...
3
votes
1answer
78 views

How to handle multiple save states on mobile?

I have a mobile app that I am working on that allows an account owner to manage subscribers on the account. From one screen, they will be able to set "limits" using a slider on the account. Each input/...
0
votes
1answer
66 views

Lack of Agent feedback - Live Chat waiting time

What is your recommended solution for our Customer Service mobile app? We have a live chat that caters all the concerns of our customers but the problem is, we just have a limited number of agents ...
0
votes
0answers
44 views

Best practice to create landing page for a product that has a lot of features(tools)

My web projects has 16 different features(tools). I divided these features into 2 different group, starters, enterprise. As all we would agree, we must show UVP, main benefit of the product to the ...
0
votes
1answer
53 views

Best choice for avatar, where user data is sensitive?

I'm serving a web app where user data is pretty sensitive. An ID number and full name is the only personal data given. However, since users are all students and many will be managed by an ...
0
votes
0answers
18 views

Best practice to combine sub-category selection and drilldown in Mobile navigation

I'm working on a mobile application that allows selection of a category on one of its screens. For example: There can be more than 2 levels in the hierarchy and the amount of items is not limited ...
0
votes
3answers
197 views

Best Practice for Form Layout - UI

I'm building out a form at the top of page, where we are collecting 3 pieces of information. Would it be best to display this one line at a time or show all at once? Scenario 1: - The first form ...
0
votes
1answer
36 views

Assigning multiple users to multiple entities

Can't really find an example exactly like mine, so sorry if this is duplicative. The user needs to have the ability to assign 1 or many users to an account as an owner. The user needs the ability to ...
1
vote
1answer
91 views

Why so many symbols are included in the Unicode standard

There aren't that many "characters" you use on a regular basis, not much more than what's on a laptop keyboard, but even then there's probably a few extra. But there's over 100,000 characters in the ...
0
votes
0answers
45 views

Best way to view and edit permissions at multiple levels

There are three levels of items and each level has multiple items. Items on each level have its own permissions one can set. How to achieve this so that the user is less confused? The global ...
1
vote
1answer
43 views

How to handle check-able tree-view nodes that act as both a group and an item

I need to create a tree-view which allows users to select nodes (using a checkbox). The tree-view contains two types of node, "group" and "item". A "group" node can contain both "group" and "item" ...
0
votes
0answers
17 views

How do you come up with research objectives for an exploratory study?

Context: There is a very high level area of study 'E-commerce' and the brief says that I am supposed to redefine the UX. How do I identify key areas of focus for the research?
0
votes
2answers
222 views

Card Design - Layout

My mobile application has 6 cards. At any given time the user would view only one card. However, the user has an option to swipe left/right and view a different card. I am having a hard time deciding ...
0
votes
0answers
41 views

What type of navigation to use for middle sized website?

I am redesigning a website for our association with around 40 pages, which may be divided into the 4 main categories, each containing the same number of links. On the old, outdated site, the links ...
1
vote
1answer
56 views

Capitalized words in navigation for phone app

I read that capitalized text reduces reading speed, but does it apply to navigation text? For example, at the top of the app I would have 3 navigation elements: HOME BOOKMARK SETTINGS Will it ...
1
vote
1answer
58 views

Orientation of checkboxes and their labels in a form

I have a form that has a combination of text fields, checkboxes, drop downs etc. Generally, UX fundamentals dictate we do this. This works well when text/drop down fields outnumber checkboxes But, ...
0
votes
1answer
125 views

Displaying Filters in search

I have business roles as a group of check boxes and based on selection of this group system will show Business activity. Is there any alternate way to show Business Activity on selection of Business ...

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