Questions tagged [wording]

Questions about the way something should be written for users to read and comprehend

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2
votes
1answer
56 views

Abbreviating FAQ or not

Is there any data on how widely the FAQ abbreviation is understood by users, especially those who are older and less "wordly", compared to the full form Frequently Asked Questions? I'm ...
2
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2answers
78 views

Cancel Dialog Text - Is the wording here confusing?

I have a dialog that comes up when someone cancels creating a new piece of data. They click cancel and the dialog says: I’m worried this is confusing. What do you think? Incase you can't see the ...
-2
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1answer
55 views

Where can I find a singular to plural converter? [closed]

Can anyone please help me find an ONLINE singular to plural (and visa versa) converter that will convert a list of words at once? I've found plenty that do one word at a time. There are so many online ...
4
votes
1answer
672 views

To hyphenate or not to hyphenate: Grammatically correct or aesthetically pleasing text?

Marketing is asking us (Development) to change some UI text to be grammatically incorrect. Specifically, they're basically asking to remove hyphens from compound adjectives (e.g., 'thirty-foot ...
1
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2answers
80 views

What is the best way to make sure all casing is uniform for all titles in our platform?

I'm working on an internal app that requires users to input very long titles that almost always includes people's names. These titles are obtained from legal documents where many times, it would ...
0
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0answers
39 views

What title could differentiate an "Inventory" page (containing items on-hand) from an "Ingredients" page (containing a full list of existing items)?

I'm making a recipe app with an inventory. When making a recipe, the user can add ingredients from an included list of available ingredient. If the users cannot find an ingredient, he can add a custom ...
0
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0answers
16 views

How to unify states from the macro to the detail

I'm working on a product that manage workers certificates, and so we have a table with ALL certificates where you can find cards for each one Each card has: Certificate name, Next due date (29 days ...
3
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2answers
94 views

Should checkbox label with passive adjective include word "is"?

My use case is that I have a checkbox that relates to object (card) and visually it is on that card. My question is: Is it better to form a label for the checkbox like "Hidden" or like "...
10
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3answers
1k views

How to label resources belonging to users in a two-sided marketplace?

I read great advice on “Your” vs “My” in user interfaces and 'My Account' or 'Your Account'? But neither deals with the special case of two-sided marketplaces. Example - airbnb clone Suppose a user ...
2
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3answers
133 views

Do you think that terms such as manicure and hair stylist fall under the umbrella term of cosmetics services?

I am building an app where my customers will be businesses like hair salons,manicure etc. Business users will have to register of course. The (business) user when registering must say what type of ...
1
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2answers
74 views

How to name shops, cafes, entertainment centers in one word for good UX?

I'm not sure whether this is the right place to ask this kind of question. We are launching a website for selling coupons. And there user can search coupons and companies(brands), like in google ...
1
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2answers
65 views

Referring to the position of an element in modern (responsive) design

This is such a common and basic issue that there must be an answer somewhere already, but I can't see it, so I'm wondering if I'm missing something. Should we avoid referring to the position of an ...
3
votes
3answers
228 views

"Go back home" or "Home" as CTA label in 404 page?

I'm working on a 404-page design, and after the title and description there is a CTA button not sure to use which one? is it better to use "Go back home" or just "Home" as button label for CTA
3
votes
2answers
104 views

"Images" or "Pictures" as a user term?

UX Writing question - which makes most sense to average app users: Images or Pictures as a user term? Touchgram has a Picture Background on a page but I'm opening up the document type to be able to ...
6
votes
2answers
2k views

Valid to / Expiration date inclusive or exclusive

I have a form with a "Valid to" date field. This field represents the date in which something will expire. Should the "Valid to" date be inclusive or exclusive? E.g. Valid to = 04.02.2020. Should it ...
0
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2answers
313 views

Generic terms for currencies and cents

I am building a website which calculates the cost of owning a vehicle. Among other fields, I need to ask the user to enter: Cost of the vehicle Fuel price per litre The application should be ...
4
votes
2answers
124 views

Is the numeronym a11y accessible?

I joined a new company and I learned that I essentially got the job due to my past experience working with the British gov making some of their forms more accessible. This was a few years ago. I was ...
1
vote
1answer
320 views

Continue or Resume?

When presenting an opportunity for a user to continue an application process (the words are in a navbar) is 'resume...' considered worse than 'continue...' because 'resume' can be momentarily ...
54
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8answers
7k views

How can I unambiguously ask for a new user's "Display Name"?

At a U.S.-based company, I run an intranet system where all new users have to be requested by managers. The "Request New User" form has a single-field Display Name in which I'm hoping for an answer ...
0
votes
2answers
180 views

What's the difference between "Short URL", "Short Link", "Tiny URL" and "Tiny Link "?

What is a good way to get the wording that most resonates with the user through user testing? Context: We're working on developing an URL shortener product, but we're not sure which of the 4 names ...
5
votes
2answers
248 views

How to inform user that value of form field was removed?

We have some background processing on form and in the result, some of the form fields can become null. So how should information message about this action look like? The best option we have "The value ...
1
vote
1answer
74 views

Customer confusion with jargon

I am working with customers in an app that helps them visualize where their products are in the order management process. Recently with some testing I discovered that the users were confused by the ...
0
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1answer
65 views

Best phrase to invite user to choose one item

Users can create galleries and choose one to add to their profile. What's the best phrasing for this? Below image shows item #1 has been selected (hence the color and the heart) and the mouse is ...
1
vote
1answer
35 views

using different tenses in different parts of the system

in one part of the system where the user creates forecast legend of the graph displays "forecast". In another section of the system where a user uses the forecasting graph (but essentially it's the ...
0
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2answers
142 views

Ask for donations vs ask for investments

I have created this site: https://crypto4ngo.org Project pages at the site ask to buy tokens (our own new cryptocurrency) by sending Ether (a kind of cryptocurrency) to a certain Ethereum address. I ...
1
vote
2answers
789 views

User instruction wording - refresh browser / reload page?

In the event of an API error in our web app, we display some informational text as follows: [error icon] Something went wrong <Instructions here> For the instructions, we are ...
0
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2answers
268 views

Alternative Words for Show, Hide, Done, or Collapse?

I am working on a computer application and from a design aspect, I would like my application to be as intuitive as possible. I currently have a panel that is displayed via a menu strip and that panel ...
1
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2answers
899 views

Emailing users to request an updated mailing address

I work for a government organization that sends monthly payments to our users/clients. One of our security practices is to suspend a user's payment if we receive three pieces of returned mail (...
2
votes
3answers
77 views

Proper wording for purchase button on mixed service/product acquisition process

I need to create a button that will actually finish a purchase process. Like "Buy Now" , or "Create Membership", or simply "Submit" (eeeew!) Now, my problem is that in this process you won't actually ...
1
vote
1answer
43 views

Word choice for a health-monitoring app: patients, clients, dependents, other? [closed]

I'm designing the UX for a healthcare app, to help carers remotely monitor elderly patients. The word currently being used (in the prototype) to describe the elderly is "dependents" but it has ...
2
votes
4answers
140 views

Tech Writing: What to call list columns?

I'm currently re-writing some software documentation for users, and I'm stuck on how to label the columns on this page, which lists files that you've recently exported from the system, with various ...
15
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12answers
4k views

Technical Term for 'Annoyances' [closed]

Is there a technical UX term for an asset/object/function etc that may causes an annoyance to the user? I'm writing up a summary of a test and really don't want to use the word 'annoyances' as it ...
3
votes
2answers
246 views

How to deny the usage of my product to a user?

I am building an microcredit application that is checking for the user's eligibility. Unfortunately not everyone is eligible, I have to announce it and it can generate some frustration. I would like ...
0
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2answers
151 views

What is the best wording for an admin setting that changes a users view?

Background: I am working with a team on an application where there is an admin user who can edit websites. In this, there is are preconfigured widgets an admin can add to their page. One of them is ...
0
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1answer
107 views

"Months" vs. "Years" wording in the loan industry

Do you know about a study or research regarding the wordings “months” vs. “years” in the lent term context? Why and when do you suggest to use months/years instead of the other one and why? Loans ...
0
votes
1answer
115 views

Word to describe a set of financial actions (send, withdraw, deposit, receive money)

I am working on a mobile wallet application. What would be a better word to use to describe the following page and correlating set of financial actions. "Transact" sounds weird...
1
vote
1answer
69 views

Which taxonomy or grouping name to use?

Working on an IoT interface, we have a section where users will edit projects. The current editing page is very long and has a lot of information, most of it clearly does not belong to the same ...
0
votes
1answer
61 views

Better word for contributing content

I'm working on website that heavily features user-contributed content. I currently have a link titled "Contribute" that leads to a page explaining how a user can help, in the form of adding new ...
9
votes
3answers
8k views

Changing password - 'Old password' vs 'Current password'

When changing password we usually see these fields: Old Password New Password Confirm New Password But personally I think "Current Password" is clearer in telling the user that we need their current ...
1
vote
2answers
323 views

What's the best wording for a notification with multiple actions?

I'm developing an application where users can add charts and graphs to a workspace. Every time they add a chart to their workspace, I want to provide them with a banner notification that says ...
0
votes
1answer
181 views

How to have a better wording for the meaning of "confirm column to show up"

I'm designing data table project, here is pop-up confirm window. Any suggestions on a better wording for the meaning of "confirm column to show up"?
1
vote
5answers
128 views

A word which contains the concept of both Tags and Category?

I have a page which represents all posts based on filtering in category and tag(s). As you know, each post has one category and multiple (or one) tag(s). Now I'm talking about a page which lists all ...
0
votes
2answers
74 views

Short word or phrase meaning "Border and Fill"

Is there a word or short phrase for "change the border color and fill color of a polygon in a single step"? I would prefer that the word or phrase not contain any conjunctions. This word or phrase ...
1
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0answers
44 views

What is the best way to conduct English word-recall exercises with people who have just been exposed to English via GUI elements?

I'm working on an App for Indian languages and the users in context have heard English very little. Only for things like 'Tables', 'Order', etc. I wanted to understand what's a good way to conduct ...
6
votes
5answers
930 views

Another way for saying "Importing and Exporting"

This is perhaps very simple; we have a process which allows people to both import data into and export data from an application. Previously we were going to have two separate links for importing and ...
0
votes
1answer
514 views

Terminology: Keep screen at full brightness—and opposite

Background: By default, Android will dim the screen after some time, then after another few minutes switch it off completely. I’m working on an Android app which allows the user to disable and ...
5
votes
2answers
13k views

"Visual clues" vs "Visual cues"?

I stumbled upon UX mentioning "Visual clue" (with "l") . I always thought it was "Visual cue" (without "l"). This question and other definitions on the web distinct clue and cue. Googling both term ...
1
vote
1answer
40 views

What should I look for in a custom link shortner domain name?

I have a couple of logs in the fire for startups and expansions of my current endeavors. They are all web-based or mostly web-based enterprises, but I find myself thinking with a few of them that a ...
-1
votes
3answers
225 views

Another word for "History/Comments"

We have an application that shows the routing history (for a workflow) of a document, as well as comments that a user might have made at any point of that documents workflow. For example, a workflow ...
1
vote
3answers
481 views

What is the most user-friendly way to show a slug field?

In a CMS, objects can have slugs, i.e. parts of URLs to identify the object at the website, for example my-institution is a slug in the http:­//www.example.com/institutions/my-institution/. Slugs ...