Questions tagged [wording]

Questions about the way something should be written for users to read and comprehend

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28 votes
7 answers
8k views

Options for "Cancel this operation?" are "Cancel" and "Yes"; what would be better wording for customers in a hurry?

I tried to buy a train ticket from a vending machine yesterday in a hurry and had some difficulty navigating the English menus (Chinese is the default language). I was trying to back up one step, but ...
uhoh's user avatar
  • 472
0 votes
1 answer
141 views

Are software filters ambigous?

In the physical world filters can filter something and: A) I'm interested in what goes through, what is not filtered out: air/water/coffee/oil/..., signals in electronics, light in photography, etc. ...
Gerold Broser's user avatar
5 votes
1 answer
733 views

Asking for gender for room sharing (own and room mates)

I am co-organising a retreat in which participants will share rooms in groups of four. I expect that some participants care about the gender of room mates, so I need to ask for participants for their ...
Wrzlprmft's user avatar
  • 167
0 votes
2 answers
62 views

"Analytics" vs "Stats"

I'm designing a dashboard for an e-commerce site. Inside it, there's a page where the store owner can see some data and charts about their sales, revenue, number of customers, etc. What's the best ...
Shahriar's user avatar
  • 258
2 votes
1 answer
96 views

Abbreviating FAQ or not

Is there any data on how widely the FAQ abbreviation is understood by users, especially those who are older, compared to the full form Frequently Asked Questions? I'm designing a web app that will ...
Hashim Aziz's user avatar
3 votes
2 answers
178 views

Cancel Dialog Text - Is the wording here confusing?

I have a dialog that comes up when someone cancels creating a new piece of data. They click cancel and the dialog says: I’m worried this is confusing. What do you think? Incase you can't see the ...
sketch_uzer's user avatar
-2 votes
1 answer
193 views

Where can I find a singular to plural converter? [closed]

Can anyone please help me find an ONLINE singular to plural (and visa versa) converter that will convert a list of words at once? I've found plenty that do one word at a time. There are so many online ...
Zvi Twersky's user avatar
4 votes
1 answer
941 views

To hyphenate or not to hyphenate: Grammatically correct or aesthetically pleasing text?

Marketing is asking us (Development) to change some UI text to be grammatically incorrect. Specifically, they're basically asking to remove hyphens from compound adjectives (e.g., 'thirty-foot ...
tvanc's user avatar
  • 143
1 vote
2 answers
210 views

What is the best way to make sure all casing is uniform for all titles in our platform?

I'm working on an internal app that requires users to input very long titles that almost always includes people's names. These titles are obtained from legal documents where many times, it would ...
J Bo's user avatar
  • 1,325
0 votes
0 answers
21 views

How to unify states from the macro to the detail

I'm working on a product that manage workers certificates, and so we have a table with ALL certificates where you can find cards for each one Each card has: Certificate name, Next due date (29 days ...
Cristobal Lemoine's user avatar
3 votes
2 answers
180 views

Should checkbox label with passive adjective include word "is"?

My use case is that I have a checkbox that relates to object (card) and visually it is on that card. My question is: Is it better to form a label for the checkbox like "Hidden" or like "...
ceruleus's user avatar
  • 145
10 votes
3 answers
1k views

How to label resources belonging to users in a two-sided marketplace?

I read great advice on “Your” vs “My” in user interfaces and 'My Account' or 'Your Account'? But neither deals with the special case of two-sided marketplaces. Example - airbnb clone Suppose a user ...
stevec's user avatar
  • 289
2 votes
3 answers
148 views

Do you think that terms such as manicure and hair stylist fall under the umbrella term of cosmetics services?

I am building an app where my customers will be businesses like hair salons,manicure etc. Business users will have to register of course. The (business) user when registering must say what type of ...
Dimitris Papageorgiou's user avatar
1 vote
2 answers
115 views

How to name shops, cafes, entertainment centers in one word for good UX?

I'm not sure whether this is the right place to ask this kind of question. We are launching a website for selling coupons. And there user can search coupons and companies(brands), like in google ...
Bakhrom's user avatar
  • 111
1 vote
2 answers
78 views

Referring to the position of an element in modern (responsive) design

This is such a common and basic issue that there must be an answer somewhere already, but I can't see it, so I'm wondering if I'm missing something. Should we avoid referring to the position of an ...
reed's user avatar
  • 111
3 votes
3 answers
794 views

"Go back home" or "Home" as CTA label in 404 page?

I'm working on a 404-page design, and after the title and description there is a CTA button not sure to use which one? is it better to use "Go back home" or just "Home" as button label for CTA
Hassan Aboueldahab's user avatar
3 votes
2 answers
137 views

"Images" or "Pictures" as a user term?

UX Writing question - which makes most sense to average app users: Images or Pictures as a user term? Touchgram has a Picture Background on a page but I'm opening up the document type to be able to ...
Andy Dent's user avatar
  • 317
7 votes
2 answers
5k views

Valid to / Expiration date inclusive or exclusive

I have a form with a "Valid to" date field. This field represents the date in which something will expire. Should the "Valid to" date be inclusive or exclusive? E.g. Valid to = 04.02.2020. Should it ...
Jöcker's user avatar
  • 240
0 votes
2 answers
604 views

Generic terms for currencies and cents

I am building a website which calculates the cost of owning a vehicle. Among other fields, I need to ask the user to enter: Cost of the vehicle Fuel price per litre The application should be ...
Kartik's user avatar
  • 101
4 votes
2 answers
154 views

Is the numeronym a11y accessible?

I joined a new company and I learned that I essentially got the job due to my past experience working with the British gov making some of their forms more accessible. This was a few years ago. I was ...
Livia Thimotheo's user avatar
1 vote
1 answer
1k views

Continue or Resume?

When presenting an opportunity for a user to continue an application process (the words are in a navbar) is 'resume...' considered worse than 'continue...' because 'resume' can be momentarily ...
Jason's user avatar
  • 33
54 votes
8 answers
7k views

How can I unambiguously ask for a new user's "Display Name"?

At a U.S.-based company, I run an intranet system where all new users have to be requested by managers. The "Request New User" form has a single-field Display Name in which I'm hoping for an answer ...
Dan's user avatar
  • 573
0 votes
2 answers
227 views

What's the difference between "Short URL", "Short Link", "Tiny URL" and "Tiny Link "?

What is a good way to get the wording that most resonates with the user through user testing? Context: We're working on developing an URL shortener product, but we're not sure which of the 4 names ...
Feynman's user avatar
6 votes
2 answers
351 views

How to inform user that value of form field was removed?

We have some background processing on form and in the result, some of the form fields can become null. So how should information message about this action look like? The best option we have "The value ...
Lera Kuznetsova's user avatar
1 vote
1 answer
79 views

Customer confusion with jargon

I am working with customers in an app that helps them visualize where their products are in the order management process. Recently with some testing I discovered that the users were confused by the ...
Huginn's user avatar
  • 308
0 votes
1 answer
67 views

Best phrase to invite user to choose one item

Users can create galleries and choose one to add to their profile. What's the best phrasing for this? Below image shows item #1 has been selected (hence the color and the heart) and the mouse is ...
bart's user avatar
  • 428
1 vote
1 answer
36 views

using different tenses in different parts of the system

in one part of the system where the user creates forecast legend of the graph displays "forecast". In another section of the system where a user uses the forecasting graph (but essentially it's the ...
AsafBO's user avatar
  • 1,002
0 votes
2 answers
155 views

Ask for donations vs ask for investments

I have created this site: https://crypto4ngo.org Project pages at the site ask to buy tokens (our own new cryptocurrency) by sending Ether (a kind of cryptocurrency) to a certain Ethereum address. I ...
porton's user avatar
  • 171
1 vote
2 answers
1k views

User instruction wording - refresh browser / reload page?

In the event of an API error in our web app, we display some informational text as follows: [error icon] Something went wrong <Instructions here> For the instructions, we are ...
Aidan Ryan's user avatar
0 votes
2 answers
538 views

Alternative Words for Show, Hide, Done, or Collapse?

I am working on a computer application and from a design aspect, I would like my application to be as intuitive as possible. I currently have a panel that is displayed via a menu strip and that panel ...
user avatar
1 vote
2 answers
2k views

Emailing users to request an updated mailing address

I work for a government organization that sends monthly payments to our users/clients. One of our security practices is to suspend a user's payment if we receive three pieces of returned mail (...
Heather's user avatar
  • 11
2 votes
3 answers
79 views

Proper wording for purchase button on mixed service/product acquisition process

I need to create a button that will actually finish a purchase process. Like "Buy Now" , or "Create Membership", or simply "Submit" (eeeew!) Now, my problem is that in this process you won't actually ...
Devin's user avatar
  • 37.3k
1 vote
1 answer
46 views

Word choice for a health-monitoring app: patients, clients, dependents, other? [closed]

I'm designing the UX for a healthcare app, to help carers remotely monitor elderly patients. The word currently being used (in the prototype) to describe the elderly is "dependents" but it has ...
carleecomm's user avatar
2 votes
4 answers
143 views

Tech Writing: What to call list columns?

I'm currently re-writing some software documentation for users, and I'm stuck on how to label the columns on this page, which lists files that you've recently exported from the system, with various ...
Frankenstein's user avatar
15 votes
12 answers
4k views

Technical Term for 'Annoyances' [closed]

Is there a technical UX term for an asset/object/function etc that may causes an annoyance to the user? I'm writing up a summary of a test and really don't want to use the word 'annoyances' as it ...
sclarke's user avatar
  • 1,855
3 votes
2 answers
427 views

How to deny the usage of my product to a user?

I am building an microcredit application that is checking for the user's eligibility. Unfortunately not everyone is eligible, I have to announce it and it can generate some frustration. I would like ...
Matthieu's user avatar
  • 133
0 votes
2 answers
192 views

What is the best wording for an admin setting that changes a users view?

Background: I am working with a team on an application where there is an admin user who can edit websites. In this, there is are preconfigured widgets an admin can add to their page. One of them is ...
BDD's user avatar
  • 3,032
0 votes
1 answer
144 views

"Months" vs. "Years" wording in the loan industry

Do you know about a study or research regarding the wordings “months” vs. “years” in the lent term context? Why and when do you suggest to use months/years instead of the other one and why? Loans ...
Peleke's user avatar
  • 145
0 votes
1 answer
119 views

Word to describe a set of financial actions (send, withdraw, deposit, receive money)

I am working on a mobile wallet application. What would be a better word to use to describe the following page and correlating set of financial actions. "Transact" sounds weird...
methuselah's user avatar
1 vote
1 answer
72 views

Which taxonomy or grouping name to use?

Working on an IoT interface, we have a section where users will edit projects. The current editing page is very long and has a lot of information, most of it clearly does not belong to the same ...
Devin's user avatar
  • 37.3k
0 votes
1 answer
64 views

Better word for contributing content

I'm working on website that heavily features user-contributed content. I currently have a link titled "Contribute" that leads to a page explaining how a user can help, in the form of adding new ...
camden's user avatar
  • 101
11 votes
3 answers
11k views

Changing password - 'Old password' vs 'Current password'

When changing password we usually see these fields: Old Password New Password Confirm New Password But personally I think "Current Password" is clearer in telling the user that we need their current ...
Ben Ong's user avatar
  • 211
1 vote
2 answers
340 views

What's the best wording for a notification with multiple actions?

I'm developing an application where users can add charts and graphs to a workspace. Every time they add a chart to their workspace, I want to provide them with a banner notification that says ...
BDD's user avatar
  • 3,032
0 votes
1 answer
193 views

How to have a better wording for the meaning of "confirm column to show up"

I'm designing data table project, here is pop-up confirm window. Any suggestions on a better wording for the meaning of "confirm column to show up"?
Phoebe Fuchang Yang's user avatar
1 vote
5 answers
153 views

A word which contains the concept of both Tags and Category?

I have a page which represents all posts based on filtering in category and tag(s). As you know, each post has one category and multiple (or one) tag(s). Now I'm talking about a page which lists all ...
Martin AJ's user avatar
  • 283
0 votes
2 answers
78 views

Short word or phrase meaning "Border and Fill"

Is there a word or short phrase for "change the border color and fill color of a polygon in a single step"? I would prefer that the word or phrase not contain any conjunctions. This word or phrase ...
Jasper's user avatar
  • 201
1 vote
0 answers
45 views

What is the best way to conduct English word-recall exercises with people who have just been exposed to English via GUI elements?

I'm working on an App for Indian languages and the users in context have heard English very little. Only for things like 'Tables', 'Order', etc. I wanted to understand what's a good way to conduct ...
Sharmishtha Balwan's user avatar
6 votes
5 answers
1k views

Another way for saying "Importing and Exporting"

This is perhaps very simple; we have a process which allows people to both import data into and export data from an application. Previously we were going to have two separate links for importing and ...
Chris K.'s user avatar
  • 161
0 votes
1 answer
519 views

Terminology: Keep screen at full brightness—and opposite

Background: By default, Android will dim the screen after some time, then after another few minutes switch it off completely. I’m working on an Android app which allows the user to disable and ...
user149408's user avatar
5 votes
2 answers
14k views

"Visual clues" vs "Visual cues"?

I stumbled upon UX mentioning "Visual clue" (with "l") . I always thought it was "Visual cue" (without "l"). This question and other definitions on the web distinct clue and cue. Googling both term ...
Ruudjah's user avatar
  • 153

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