Questions tagged [users]

A user is an agent, often a human agent (end-user) instead of a software agent, who uses a computer or network service.

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90 views

VUI Interfaces - it is learning, personalized AI?

Good day, In reference to recent experience and check for possible affordances in scope of Voice interfaces in practise, several questions appeared that may define the quality of the service provided ...
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4answers
303 views

Naming conventions /terminology for different types of users?

Let's start with the most basic example: an UX company creates a website for a client (user). The website will be ran by a staff (users). This staff is divided in admin/tech staff (users) and ...
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2answers
320 views

Is creating a user persona for a personal project needed?

Do you need to create a user persona for a personal project that you are going to add on your portfolio? I ask because if you do create a user persona, it will basically be invented and assuming since ...
4
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1answer
261 views

What should a good error email look like?

Upon errors in my applications, I'm sending out error emails. Both, developers and administrators get them. The huge amount of "information" inside the emails tend to make them helpful for ...
4
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1answer
252 views

How to indicate a control's value is pending submission

In the application that I'm currently working on, the user is allowed to make changes to a subset of data from an external data source. Changes are made using basic or custom controls such as Toggle ...
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5answers
802 views

Is it ok for a landing page image to take up a full screen?

My landing pages have large images, each of an individual building. I'm worried about information scent issues causing usability problems. The images have a parallax effect. Any suggestions on best ...
4
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1answer
71 views

How do users perceive the display of the number of other users currently viewing an offer (booking platforms)?

We are currently doing an expert evaluation of a booking platform for holiday accomodations. In this context, the question arose how users perceive the display of the number of other users currently ...
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2answers
526 views

Is Gmail verification really user friendly?

I want to access my gmail, but when I try to login in via the web it shows an alert "verify its you". In case if I lost my mobile or the phone is dead or network is down, I'm unable to verify the code ...
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2answers
716 views

Methodology difference between UX and Usability

What methodologies do user experience professionals adopt that differentiate them from usability professionals.
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2answers
172 views

How can I make a good user experience if all users are different?

As a front-end developer with big interest in UX Design ... I've read many articles and good books about UX. I'm confused about something that appears to be a major part of UX philosophy: You ...
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3answers
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Is a drag and drop UI usable for organizing/categorizing items?

I am creating a UI where a user can manage users by creating a group, and then dragging and dropping them to fill the groups as they would like. One problem I am faced with is that the complexity of ...
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2answers
256 views

How to tell a customer his/her profile is not allowed to make use of a specific service?

I am facing the following problem: We provide multiple financial services to all sort of profiles (retail & business). Some profiles (reached a certain age and risky profiles) are not allowed to ...
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3answers
190 views

How to prevent unsolicited user behavior on image radio button?

Below you can see a section from a booking system. In this section users should be able to select a staff to book and also call him when they need. However, we received feedback about that some users ...
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2answers
186 views

How to deny the usage of my product to a user?

I am building an microcredit application that is checking for the user's eligibility. Unfortunately not everyone is eligible, I have to announce it and it can generate some frustration. I would like ...
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4answers
462 views

Is asking 'balanced' leading questions the right way during user interviews?

It sounds a little bit counter-intuitive, but I am wondering if we actually lose a lot of the information that we might otherwise intend on finding out or capturing by not asking more direct or '...
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2answers
243 views

Does the average web user know about Boolean algebra?

I am working on a product and it works based on building queries and logical expressions. I am faced with a dilemma to design the product. A simple to understand method without any AND/OR logic, ...
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1answer
277 views

Input “Infinite Value” option in spin control

In my UI if a user selects to allow multiple , he checks the check box next to “Multiple ”. When this check box is selected, “Maximum” option becomes enabled. Here user can define how many options can ...
3
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1answer
376 views

Dealing with awfully formatted user input

So, I'm dealing with users who do not seem to care enough to enter their fields with proper spacing and in the right case. For example John Harry Smith is entered as John harry smith or maybe even ...
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2answers
720 views

How do you write a UX “non-story” in agile - NOT a user story

My manager has asked me to create 1 or more UX stories for a project I'm about to begin. By a UX story, I'm not referring to the USER story (i.e. as an accountant I want to write checks so I can pay ...
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2answers
218 views

Adding restrictions vs. adding options

I'm working on a b2b marketplace that is completely free as of yet but I'd like, in the near future, to give users the option of purchasing a premium account of some sort. What I want to know here is, ...
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3answers
2k views

Is that Microphone or a Reset Button?

Have you ever poked a microphone thinking that is was a reset/eject button (the kind that require a paper clip to be used)? Why have companies (apparently) completely overlooked the need for a label? ...
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3answers
3k views

Small real-estate for long list choices

Given the context that this is an institutional product, it is a web-app that enables educators to manage students. The way the UI has been designed, there is a pop-up that will allow a user to add ...
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3answers
131 views

Pre-selection states and pre-requisite choices

I'm trying to create a selection which has a pre-requisite state that must be selected, before you can select additional checks within that check. So unless a user selects an 'Enhanced Check' they ...
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1answer
1k views

So I created personas. What's next?

I'm doing UX for the mobile app for the first time. I have developed user personas and don't know what to do next to get to the visual design. I suppose I have to create these things: application map, ...
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3answers
1k views

Maximum number of Color-Codes

What do you think is the maximum number of color-codes you should use in a web project? Suppose you use the optimal combination of colors in order to get the best usability. For better understanding, ...
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3answers
1k views

When user testing, how important are representative users?

I work at a company where we design software that, in most cases, is targeted at leasing agents in the multi-family housing industry, a very specific group of people. When I want to go about testing ...
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2answers
184 views

What techniques can be used to assure users of their unique selection?

Often we see in email subject lines and website popups stating or prompting to a user that they have been uniquely selected for a contest or a prize, but it is difficult for the user to be convinced ...
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1answer
191 views

What's the best way to tell a user that the field is a textbox?

The situation: I have to tell the user that those fields are actually a textbox and they have to enter something in that, the one before the red square (amount) is readonly and can't be changed. I ...
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3answers
259 views

Who are we designing for? The majority of our users or the users who bring in the majority of our revenue?

Just had one of my attitudes challenged: My attitude: We should be designing for our users. Yes, we need to have a good understanding of what else is going on in the market, understand what the ...
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2answers
71 views

New Features and minimum amount of users

Sometimes it happens that product owner says that he wants a new feature to be added to our information system and he wants it because our users want it. But the real situation is that 1 or maybe 2 ...
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4answers
198 views

Difference between profit and nonprofit organisation?

I now have my first job for a nonprofit organization. Are there any differences in the development of UX strategies for NGOs and Nonprofits unlike a traditional business? Are there difference in the ...
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3answers
280 views

What is user's quote?

Im new to the field of User Experience and currently studying on how to conduct user research and gather helpful data from various users to figure out or have an idea who's Im designing for. But along ...
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2answers
92 views

How to display languages in a complex social media similar url structure?

Here is the summary of the contents of the website: There is a single page for every business per country. Every single page is available in different languages. There are users that can log in to ...
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1answer
164 views

when to use sitemaps and userflows

When making a website should you choose sitemaps, userflows or both? Are sitemaps used only when navs feature sub navs when hovered?
3
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1answer
165 views

Should I hide a potentially off-putting section of my sign-up form?

I'm building a web app that requires a lot of information to be input by the users before they become "fully fledged" members. There's maybe 30-40 fields (of varying types) split over a few pages, and ...
3
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1answer
525 views

Building trust on a high-value e-commerce site

I'm going to design an information architecture for an online diamond jewelry shop with focus on a diamond ring configurator for a project at university. A questionnaire has identified these customer ...
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2answers
2k views

Login using one of two mutually exclusive fields

I'm creating a web site that requires users to log in using either their email address OR mobile number. What is the best way from a UX point of view to indicate that only one of the fields should be ...
3
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2answers
115 views

Low-Hanging Fruit for User Discovery In A Social App w/o Showing Number of Actual Users

I'm working on a social app that helps users tap into their friends and our community to get fast feedback before making apparel and accessory purchases online. Right now, I'm revamping the site and ...
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2answers
151 views

How to get around wanting to use email as unique login, but having existing users with multiple accounts per email?

I viewed Should multiple user accounts be allowed to use the same email address? My problem is that we're writing the new version of our website, but need to migrate the old user database to the new ...
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4answers
145 views

What is the role of a test user that you invited to test your app and how do you handle communication with them?

We have a bit of a quarrel in our team around this topic. Here is what happened without going into much detail: We are developing a new social network and are in the alpha stage right now. To test ...
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2answers
217 views

Developing Personas

General question about developing personas. I work for an organization that provides 6 core services to customers/users. I want to introduce UX research practices to my organization, and want to ...
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3answers
334 views

How to contain heavy content in card view?

How to design card which contains rich/heavy content that cannot be neglected. In card view image(logo/product) position should be on left or right?
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2answers
903 views

Is double-click is the right approach to web?

To open a folder in web we mostly used to click on the folder name, But Google drive follows double-click on the folder to open whereas Onedrive follows single-click on the folder name to open. Is ...
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2answers
2k views

Need ideas on Version number position for web application [closed]

I want the user to notice the version number as it will be easy during feedback. There is no footer and menus for the website. I am planning to put it under the logo as shown above. Need comments on ...
3
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1answer
83 views

What is the best way the user quickly identify a product [closed]

I am developing a game portal , where the main User 's task is to seek details of the products in a wide displayed list. First the image of the product is displayed , followed by its title , its price ...
3
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1answer
107 views

What is the best way to drive a user testing?

I'm product designer in software. Next monday I'll drive a user testing session with the product team and I'd like to submit you the way we'll do it. Could you confirm if it's the best way to do? ...
3
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1answer
140 views

“General” game GUI (not mobile)

Looking at the general layout of a lot(but not all) of computer games across the FPS/RPG/strategy genres the format usually follows a rough pattern; Menu = top left, Chat/log = lower left, Action ...
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4answers
73 views

Should a user get a notification if someone leaves an activity?

I'm setting up a web app where a user can post an activity. Each activity needs participants. One of the features I think would be helpful if the owner of the post was notified when another user joins ...
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5answers
247 views

Is labeling my button as “Back” too general?

I have an application that has a variety of different panels on it (similar to a dashboard of sorts) and I'm struggling with how to inform my users about a specific Back button and how to label it. ...
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1answer
469 views

Designing for users of different skill levels and experience

I came across the Dreyfus model of skill acquisition while searching elsewhere on StackExchange, and I thought it would be a useful approach to designing the help and instructional information for ...

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