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Questions tagged [users]

A user is an agent, often a human agent (end-user) instead of a software agent, who uses a computer or network service.

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Will my users get confused if I call them by their username?

On our company's website, error messages, loading screens, etc. call users (who are logged in) by their username. For instance: "Just a minute, [name]. Your content will be loaded shortly." "We're ...
clickbait's user avatar
  • 821
0 votes
1 answer
261 views

Notifying user that a specific feature will require login in the future

So, I'm in this situation. I have a widely used and strongly advertised feature in my app, that, like almost any other features in my app, does not require a user login. Here's the problem. Say, I ...
Stefan Wittwer's user avatar
1 vote
3 answers
69 views

Should Customer Journeys have touchpoints described?

Touchpoints are "points" of contact between customer and business, but not all customer's actions in an experience can be related to that business. E.g.: the user wants to buy a smartphone. He goes ...
Kiko Herrschaft's user avatar
0 votes
2 answers
135 views

Best way to indicate for user to make selections

I need to make it clear as day in as little space as possible that users should make selections then press 'Get a Quote'. Here's my design- Users open to this screen: They click the stars to mark ...
Tim Troiano's user avatar
3 votes
0 answers
59 views

On what basis should software developers opt for optional extensions/plugins to provide users with customisability options? [closed]

I refer to this article, describing Google's 'fix' for their previous reversal of the backspace key functionality in their Chrome browser, as an example of the type of scenario I'm asking about. A ...
Monomeeth's user avatar
  • 3,826
1 vote
0 answers
97 views

Credit Card Requirement Free Trial - User Experience [duplicate]

Web based application requires a credit card to signup for a free 30 day trial account for which I have got mixed reviews, because application does not enforce any limit on the usage and companies ...
webmajic's user avatar
1 vote
2 answers
120 views

Assigning students to teachers?

Problem I am currently refactoring an interface where our backend admins can assign a teacher to a specific student or number of students... The interface looks like this at the moment. The number ...
Jethro Hazelhurst's user avatar
2 votes
1 answer
284 views

Displaying discount on e-commerce site

When displaying discount on e-commerce site (desktop and mobile), which option will perform better? And why? Amazon does this: Discount 10% Off or More 25% Off or More 50% Off or More 70% ...
Lucia Guedes's user avatar
0 votes
2 answers
133 views

How can I have users easily export or delete 1000 of datas which is displayed in pagination view?

I have a table consisting more than thousands of data. I am willing to export all these data to excel. But, I have a pagination in my table. Hence, in order to export my data, I will have to check on ...
anjali shakya's user avatar
1 vote
1 answer
892 views

Where to place the action buttons in a table which in horizontally long?

I have a very long table both horizontally and vertically. It consists of actions columns allowing users to edit and delete table row. So, the problem is user have to scroll horizontally to know they ...
anjali shakya's user avatar
2 votes
2 answers
1k views

User Login and Signup for App with Multiple, but Separate, Roles

I'm building an app that will have two different types of users, let's say "Shoppers" and "Agents" for example. I am trying to determine whether I should split the login / signup to different areas ...
hurstindustries's user avatar
2 votes
1 answer
120 views

User friendly Navigation on Single page WebApp with several overlays

I am developing an angularjs App. There are lots of data entities ( eg photographers) displayed in a list. By clicking on one you get Detail data displayed in an overlay. There are links to other ...
user3916916's user avatar
3 votes
1 answer
136 views

Messaging A Site Redesign To Users: Does This Taint A/B Testing Data

The company I work for (a deal roundup site) has redesigned the look of our deal information tiles. (Changing the layout of how the item's image, price, and other information is arranged.) We're going ...
Jeff Somogyi's user avatar
4 votes
4 answers
6k views

What is the difference between user testing and user research?

What are some examples for each definition?
Ana Zdravic's user avatar
1 vote
4 answers
243 views

How to represent a n-dimensional map of users?

I'm working on a service that handle users which have a position in the system. The service is flexible in that positions can be of any dimensions (understand, 2D or 3D or... well 4D even if that's ...
ereOn's user avatar
  • 111
3 votes
1 answer
197 views

What's the best way to tell a user that the field is a textbox?

The situation: I have to tell the user that those fields are actually a textbox and they have to enter something in that, the one before the red square (amount) is readonly and can't be changed. I ...
Mattia Pettenuzzo's user avatar
5 votes
2 answers
2k views

What's an inclusive way of asking for a user's gender and sexual orientation?

I need to ask for users' genders and sexual orientations in a normalized way that allows for filtering users on both properties (so I can't just store user-provider strings). What's the most inclusive ...
a25bedc5-3d09-41b8-82fb-ea6c353d75ae's user avatar
2 votes
2 answers
139 views

Event/ticket price ordering

I'm having a debate with a client about the ordering of prices on their event poster. They'd like to display the concessionary price first (£12), followed by the standard price (£14) and finally the ...
verism's user avatar
  • 153
1 vote
3 answers
1k views

Usernames, Display Names, Full Names - how to onboard

In the app I'm designing there are currently only display names. Since these are not unique, it can be hard to distinguish. With this in mind, full names are going to be implemented alongside display ...
Elise's user avatar
  • 11
2 votes
1 answer
439 views

Dividing steps in Form Wizard

I have this category input in my form. If a category is not found on the list the user would need to create a new one obviously. If they would need to create a new, there's 2 options: Category or ...
jen's user avatar
  • 331
1 vote
1 answer
137 views

Should I follow Mac or Windows UI guidelines? [duplicate]

In my product am using a modeless dialog box with “OK” and “Minimize” button. Where I can place these buttons on the Top Left or Top Right? If I place on the Top Left it shows am focused only on the ...
Pradeep's user avatar
  • 3,004
7 votes
2 answers
569 views

"Your app is empty man!" / How to modify UI/UX to stop this kind of feedback?

I own an application aiming to make people meet each other around activities/outs. There are two ways of suggesting an activity/out to other members: Inviting anybody at once. All members would then ...
Mik378's user avatar
  • 570
0 votes
2 answers
90 views

Show overview and detailed information en same screen?

Do any of you have experiences with changing the overall layout of an application. The existing layout is shown with an overview grid in the top to change the records, and the detailed information in ...
Signe Skelgaard's user avatar
3 votes
1 answer
65 views

Which methodology ensures good user exprience? [closed]

There's discovery, design, implement and refine where designers have their own set of tools to achieve the expected output and make clients happy.I came across this blog today, there are a few good ...
Neo's user avatar
  • 1
1 vote
2 answers
150 views

Blocked Resources: Should we fix the UX for users who block JS or other resources?

A site is built mostly in PHP and JS (link here: http://thebambergergroup.com/) Certain pages won't load or will work awfully when JS is blocked. Two questions: Should a site be programmed so that ...
Dan Bamberger's user avatar
2 votes
3 answers
281 views

Tools Vs Advanced Settings Icon [closed]

I am designing a paint app in which I am not sure about the two Icons I am using. One is called Tools and the other is advanced settings. When you tap on the tools: Brush, Eraser and advanced Settings ...
user85892's user avatar
1 vote
1 answer
105 views

How to prevent duplicate credentials being entered on 2 different user devices

If user A inputs credentials into a mobile app (first name, last name, Email ID and reference number) in order to unlock the app; whats the best way to prevent user B from inputting the same ...
user85975's user avatar
4 votes
3 answers
251 views

Improving button state by only changing colours

Background In short, the above 'Object list' increases in content when the different buttons at the top (A, B, C, D & E) are selected. These buttons look like tabs, but since several can be ...
Rorschach's user avatar
31 votes
15 answers
12k views

What's a good single-word term that means "a user who's signed in to your website"?

I'm trying to devise the standard nomenclature for our application, and I wanted to use a term that can be used across all our documentation and artifacts (i.e. user flows, scenario maps, etc.) A ...
Ellesa's user avatar
  • 435
4 votes
4 answers
567 views

Is asking 'balanced' leading questions the right way during user interviews?

It sounds a little bit counter-intuitive, but I am wondering if we actually lose a lot of the information that we might otherwise intend on finding out or capturing by not asking more direct or '...
Michael Lai's user avatar
  • 27.3k
8 votes
1 answer
133 views

Paper on the significance of terminology regarding users

Does anyone know of material regarding the significance of terminology in (participatory) design processes? I'm looking for theory regarding cases such as this: If some users are patients being ...
Idall's user avatar
  • 81
1 vote
3 answers
586 views

Test to evaluate a UX designer in product company [closed]

We are in the process of hiring a UX designer for our company, for which the primary skill set is: Ability to understand the product and its features Provide input on requirements Ask questions Come ...
user2885604's user avatar
2 votes
1 answer
925 views

Where should mobile apps store user data and how to define when user has to sign up? [closed]

1) I am writing here regarding one very important issue. Just imagine that you've downloaded a daily task manager mobile App. There are tones of these apps. I am quite confused, because some of them ...
Natalia's user avatar
  • 117
4 votes
2 answers
234 views

Interface requirements for both left-to-right and right-to-left reading

Most interfaces, gestures and UI patterns are based on reading from left to right (sinistrodextral). Swiping to the right to go back is based on making the same motion with your finger if you want to ...
Max de Mooij's user avatar
  • 2,620
3 votes
4 answers
233 views

Difference between profit and nonprofit organisation?

I now have my first job for a nonprofit organization. Are there any differences in the development of UX strategies for NGOs and Nonprofits unlike a traditional business? Are there difference in the ...
ScienceNoob's user avatar
12 votes
3 answers
608 views

When you don't understand your users

I work on internal software in an aeronautical engineering firm. Often internal users will request software enhancements using highly technical aeronautics terms and I have NO IDEA what they're saying!...
GigaQuantum's user avatar
4 votes
1 answer
3k views

So I created personas. What's next?

I'm doing UX for the mobile app for the first time. I have developed user personas and don't know what to do next to get to the visual design. I suppose I have to create these things: application map, ...
Peter's user avatar
  • 953
2 votes
1 answer
861 views

Which is the best button to use for "back" in a USSD menu system?

USSD is Unstructured Supplementary Service Data The options are 0, *, and # My requirement is when the user dials any USSD code like *123#, then on the user's mobile screen it will display Menu (...
Arvind Gangwar's user avatar
3 votes
1 answer
84 views

What is the best way the user quickly identify a product [closed]

I am developing a game portal , where the main User 's task is to seek details of the products in a wide displayed list. First the image of the product is displayed , followed by its title , its price ...
Matheus's user avatar
  • 185
2 votes
3 answers
77 views

What's the best method to show how many enquiries are made for each item per week?

Say, I've a website that sells 350 different types of pillows from all over the world. Each week, there would be X number of people enquiring about the different pillows, and I would log the ...
Illo Yonex Illo's user avatar
1 vote
2 answers
1k views

What is the best way to show total sales and breakdown of the total? [closed]

Basically, I need to show the total amt of sales made each week. For this case, let's put the figure at 200. Now, I need to further breakdown this figure and segment them according to salesperson. e....
Illo Yonex Illo's user avatar
1 vote
2 answers
151 views

Tab-based design for a productpage?

Let me sketch what I'm talking about. I work for a company that sells courses (commercial education-branch). The website contains a productpage per course, and there is a lot of content per course to ...
MJB's user avatar
  • 2,204
1 vote
1 answer
158 views

Mobile Wallet - Which problem is trying solve?

Currently I am working for project which is related with the Mobile Wallet. Could you please anyone help me to understand that which Problem the mobile wallet or phone payment are trying to solve?. ...
Fazil Abdulkhadar's user avatar
4 votes
5 answers
1k views

Is it ok for a landing page image to take up a full screen?

My landing pages have large images, each of an individual building. I'm worried about information scent issues causing usability problems. The images have a parallax effect. Any suggestions on best ...
Dan Bamberger's user avatar
2 votes
2 answers
575 views

Image sizes - desktop vs. tablet

Are there any generally recommended best practices for image size requirements? Mostly looking at desktop vs. tablet. Is it generally accepted for a a RWD site that a separate set of smaller image ...
Dan Bamberger's user avatar
2 votes
2 answers
105 views

Some advice needed on working as a UI designer in a app dev company

A week ago, I managed to get a job in a app dev company. They create apps based on clients' needs. Before that, I'm a general graphics designer who also does some app UI mockup but it's for in-house ...
Xeon's user avatar
  • 233
11 votes
4 answers
608 views

Is it a good idea to play jokes on your users on April 1st?

I was browsing trough the hot questions and I've stumbled across this question. One of the comments mentioned checking the date, but the bells didn't ring until I read the accepted answer. Regarding ...
Emanuel Vintilă's user avatar
2 votes
4 answers
1k views

How to start a ux project (website) from scratch? [closed]

I have been following the JJG elements of user experience design for most of my projects. Most of the time I don't have to start a website from scratch. They usually have the idea and I would be ...
Bearsaur's user avatar
  • 2,151
3 votes
3 answers
500 views

What is user's quote?

Im new to the field of User Experience and currently studying on how to conduct user research and gather helpful data from various users to figure out or have an idea who's Im designing for. But along ...
Bry Ledesma's user avatar
3 votes
1 answer
126 views

What is the best way to drive a user testing?

I'm product designer in software. Next monday I'll drive a user testing session with the product team and I'd like to submit you the way we'll do it. Could you confirm if it's the best way to do? ...
Léa Mendes Da Silva's user avatar

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