Questions tagged [users]

A user is an agent, often a human agent (end-user) instead of a software agent, who uses a computer or network service.

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2
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2answers
482 views

Should I use Ubuntu fonts in Web App and Mobile Apps? [closed]

I am designing Secured Web App and mobile app and I'm really concerned about using the Ubuntu font family as most of the web apps are using Open Sans or PT Sans (or some sort of sans-serif) I really ...
3
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2answers
132 views

How to migrate users to a new account

I was wondering if you know any benchmarks for a process that requires user migration from one account to another. We already have users that have been registered for a long time on our website, but ...
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1answer
61 views

How do you get user insights in an industry where privacy is critical?

Hey guys I need some of your thoughts here. How do you get user insights in an industry where privacy is critical? I work in an online casino and most of the times user access is very hard due to ...
-1
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2answers
656 views

What can be used to create a unique URL for a user's public page? [closed]

Many websites use the form https://www.example.com/username as the unique URL to a user's public page. For example, Jeff Atwood's public twitter feed is at https://twitter.com/codinghorror. What ...
6
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2answers
208 views

When testing a prototype, do you inform your users that everything is not functional?

There is a bit of a split on this topic within my team. We use usertesting.com and when testing our prototypes we have opted to not notify the users that they are testing a high-fidelity (flexible, ...
2
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3answers
293 views

Search bar positioning across dashboard?

download bmml source – Wireframes created with Balsamiq Mockups I have global search on top and there is local search i.e local to that page. So, what is the good practice to place local search?...
5
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5answers
240 views

How would you show separate items (products) that are on a single photo?

Let's say we have an image of a man with cool hat, t-shirt, boots, etc. The idea is to show these items as products, so you can find and buy them if you like. At the moment I see two ways of ...
1
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1answer
41 views

How should a “role” choice list be presented in a professional “choose your own adventure” scenario?

I have to get a homepage visitor to specify their level of professional seniority in a "choose your own adventure" style of commercial pitch (so that the pitch is relevant to their job function). Once ...
1
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1answer
6k views

What's the difference between User profiles and Personas?

And also when is useful to use each one of them?
3
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4answers
168 views

How important is tool-tip in the website

What is the best practice to use tool-tip in the website? Say for example I have product ABC which contains info (Country, category, price) USA | Electronics | $500. In similar way I've long list of ...
0
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2answers
111 views

How to reduce the likelihood for user to sell and buy account?

So let us suppose that I am designing a service that allow user to buy options on their account. And that they will keep those option indefinitely. What measure should I take to reduce the likelihood ...
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2answers
180 views

How would a Popup behave on an iPad or Mobile phone?

If I'm using popups or lightboxes for the Desktop version, how would be the behavior when I use it on an iPad or a phone? Also, when I'm interacting with it by using the browser BACK button. Will ...
5
votes
4answers
528 views

How do I devise a notification frequency algorithm that won’t annoy users?

We implement a feature in our iOS app we want users to use whenever they use our app and if they have not there is a notification tell them “check this cool feature”. But how do I devise a ...
0
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1answer
112 views

With 4 different user type: should I create a site map for each user?

I'm currently working on a new project that has 4 different users types. Each user has a completely unique experiences in the application depending on their role. There is very little to no overlap in ...
0
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3answers
54 views

Do you put clients or users' problems before?

Clients need problems to be solved so that they can keep their product selling or services up and running. Users need something that can solve their problem and make lives easier. Solving client's ...
3
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3answers
303 views

How to contain heavy content in card view?

How to design card which contains rich/heavy content that cannot be neglected. In card view image(logo/product) position should be on left or right?
3
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2answers
183 views

What techniques can be used to assure users of their unique selection?

Often we see in email subject lines and website popups stating or prompting to a user that they have been uniquely selected for a contest or a prize, but it is difficult for the user to be convinced ...
0
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1answer
2k views

Is dp to pt conversion ratio 1:1? [closed]

I want to export my design in dp but my all measurement are in points. I tried sending it to the developer but he was not happy. Is pt and dp same for icons and text? Can I send the point dimension ...
1
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2answers
1k views

Difference Between Log-in with Facebook,Sign-in With Facebook,and Sign-Up With Facebook

I have seen a lot of apps using sign in with Facebook, some apps using log in with Facebook and some apps using sign up with Facebook which the form is filled with Facebook data. So what will be the ...
0
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2answers
152 views

User expectation for a purchased feature

What does the user expect to see when they upgrade a feature that they future dated? example: I purchased an add on to an app but set it to start 1 week for now, what should i expect when i look at ...
0
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2answers
202 views

Replacements or Swapping Items Best Pattern?

I'm trying to find the best experience for replacing or swapping items in a list.. User (Michael) has an inventory list, so when item "A" is no longer available or out of stock, Michael will get the ...
2
votes
1answer
115 views

What make users feel safe to buy in a online store?

I want to know what can be done from UX perspective that makes user feel safe to buy in an online store? Is there any research that shows how user reacts to different design elements and how they ...
3
votes
2answers
788 views

Is double-click is the right approach to web?

To open a folder in web we mostly used to click on the folder name, But Google drive follows double-click on the folder to open whereas Onedrive follows single-click on the folder name to open. Is ...
4
votes
4answers
213 views

Naming conventions /terminology for different types of users?

Let's start with the most basic example: an UX company creates a website for a client (user). The website will be ran by a staff (users). This staff is divided in admin/tech staff (users) and ...
2
votes
2answers
996 views

Need ideas on Version number position for web application [closed]

I want the user to notice the version number as it will be easy during feedback. There is no footer and menus for the website. I am planning to put it under the logo as shown above. Need comments on ...
1
vote
1answer
191 views

Quitting on the first try

Have you ever encountered an error message that says, "an error occurred, please try again" or something along those lines? How many times has it worked after you tried it again? Should websites ...
0
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6answers
336 views

Should I assume that my users are computer literate?

These days, most people have some kind of technology device, wether it be a cell phone, tablet, laptop, or desktop computer. So is it safe to assume that all of my users are computer literate? (i.e. ...
0
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1answer
114 views

Will my users get confused if I call them by their username?

On our company's website, error messages, loading screens, etc. call users (who are logged in) by their username. For instance: "Just a minute, [name]. Your content will be loaded shortly." "We're ...
0
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1answer
79 views

Notifying user that a specific feature will require login in the future

So, I'm in this situation. I have a widely used and strongly advertised feature in my app, that, like almost any other features in my app, does not require a user login. Here's the problem. Say, I ...
1
vote
3answers
61 views

Should Customer Journeys have touchpoints described?

Touchpoints are "points" of contact between customer and business, but not all customer's actions in an experience can be related to that business. E.g.: the user wants to buy a smartphone. He goes ...
0
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2answers
102 views

Best way to indicate for user to make selections

I need to make it clear as day in as little space as possible that users should make selections then press 'Get a Quote'. Here's my design- Users open to this screen: They click the stars to mark ...
3
votes
0answers
45 views

On what basis should software developers opt for optional extensions/plugins to provide users with customisability options? [closed]

I refer to this article, describing Google's 'fix' for their previous reversal of the backspace key functionality in their Chrome browser, as an example of the type of scenario I'm asking about. A ...
1
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0answers
61 views

Credit Card Requirement Free Trial - User Experience [duplicate]

Web based application requires a credit card to signup for a free 30 day trial account for which I have got mixed reviews, because application does not enforce any limit on the usage and companies ...
0
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2answers
102 views

Assigning students to teachers?

Problem I am currently refactoring an interface where our backend admins can assign a teacher to a specific student or number of students... The interface looks like this at the moment. The number ...
2
votes
1answer
166 views

Displaying discount on e-commerce site

When displaying discount on e-commerce site (desktop and mobile), which option will perform better? And why? Amazon does this: Discount 10% Off or More 25% Off or More 50% Off or More 70% ...
0
votes
2answers
85 views

How can I have users easily export or delete 1000 of datas which is displayed in pagination view?

I have a table consisting more than thousands of data. I am willing to export all these data to excel. But, I have a pagination in my table. Hence, in order to export my data, I will have to check on ...
1
vote
1answer
654 views

Where to place the action buttons in a table which in horizontally long?

I have a very long table both horizontally and vertically. It consists of actions columns allowing users to edit and delete table row. So, the problem is user have to scroll horizontally to know they ...
1
vote
2answers
174 views

User Login and Signup for App with Multiple, but Separate, Roles

I'm building an app that will have two different types of users, let's say "Shoppers" and "Agents" for example. I am trying to determine whether I should split the login / signup to different areas ...
2
votes
1answer
108 views

User friendly Navigation on Single page WebApp with several overlays

I am developing an angularjs App. There are lots of data entities ( eg photographers) displayed in a list. By clicking on one you get Detail data displayed in an overlay. There are links to other ...
3
votes
1answer
124 views

Messaging A Site Redesign To Users: Does This Taint A/B Testing Data

The company I work for (a deal roundup site) has redesigned the look of our deal information tiles. (Changing the layout of how the item's image, price, and other information is arranged.) We're going ...
4
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4answers
3k views

What is the difference between user testing and user research?

What are some examples for each definition?
1
vote
4answers
190 views

How to represent a n-dimensional map of users?

I'm working on a service that handle users which have a position in the system. The service is flexible in that positions can be of any dimensions (understand, 2D or 3D or... well 4D even if that's ...
3
votes
1answer
187 views

What's the best way to tell a user that the field is a textbox?

The situation: I have to tell the user that those fields are actually a textbox and they have to enter something in that, the one before the red square (amount) is readonly and can't be changed. I ...
5
votes
2answers
1k views

What's an inclusive way of asking for a user's gender and sexual orientation?

I need to ask for users' genders and sexual orientations in a normalized way that allows for filtering users on both properties (so I can't just store user-provider strings). What's the most inclusive ...
2
votes
2answers
106 views

Event/ticket price ordering

I'm having a debate with a client about the ordering of prices on their event poster. They'd like to display the concessionary price first (£12), followed by the standard price (£14) and finally the ...
1
vote
3answers
625 views

Usernames, Display Names, Full Names - how to onboard

In the app I'm designing there are currently only display names. Since these are not unique, it can be hard to distinguish. With this in mind, full names are going to be implemented alongside display ...
2
votes
1answer
328 views

Dividing steps in Form Wizard

I have this category input in my form. If a category is not found on the list the user would need to create a new one obviously. If they would need to create a new, there's 2 options: Category or ...
1
vote
1answer
126 views

Should I follow Mac or Windows UI guidelines? [duplicate]

In my product am using a modeless dialog box with “OK” and “Minimize” button. Where I can place these buttons on the Top Left or Top Right? If I place on the Top Left it shows am focused only on the ...
5
votes
2answers
408 views

“You app is empty man!” / How to modify UI/UX to stop this kind of feedback?

I own an application aiming to make people meet each other around activities/outs. There are two ways of suggesting an activity/out to other members: Inviting anybody at once. All members would then ...
0
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2answers
75 views

Show overview and detailed information en same screen?

Do any of you have experiences with changing the overall layout of an application. The existing layout is shown with an overview grid in the top to change the records, and the detailed information in ...