Questions tagged [users]
A user is an agent, often a human agent (end-user) instead of a software agent, who uses a computer or network service.
549
questions
797
votes
17answers
144k views
Should “Yes, delete it” be red, or green?
Designing an interface for a CMS (Content Management System), I stumbled upon a paradox and I'm a bit confused about what to do and why to do it..
Context
Before deleting an album, the user is asked ...
165
votes
17answers
14k views
How to discover what users NEED and not what they WANT?
I have been thinking a lot about my favorite quote from Henry Ford:
If I asked people what they wanted, they would have said 'Faster Horses'. -Henry Ford
The trouble I have been having is that I ...
117
votes
11answers
20k views
How to “force” users to upgrade their browser?
I couldn't think of a better title for this question, but please don't jump to conclusions - I don't really want to point a gun at my users heads!
I have a site that works well with the modern ...
102
votes
13answers
16k views
Should passwords expire?
I have a dispute with my partner. He comes from a financial software background but I do not. He recommends that our web app should expire user's passwords after 6 months (and it has to be unique each ...
70
votes
6answers
120k views
Preferred format to display negative currency (US English)? [closed]
Which would be the more readable way to format negative numbers:
-$99.99
($99.99)
Some other format I haven't considered
Details:
Most of our user base has finance experience, but some have none at ...
68
votes
9answers
3k views
Handling the death of a user
Are there any common practices for handling the death of a user? How should the claim of a death be verified? How should the deceased user be "visualized" or otherwise indicated on their profile/...
67
votes
23answers
16k views
Better term for “user” [closed]
I often have to explain some aspect of an application, and often need to refer to users. I really don't like the term as it is not something with a good connotation (e.g. drug users) to the non-...
63
votes
14answers
9k views
Preventing users from closing browser tab. Bad idea?
I have a customer who wants to add one of those annoying JavaScript alerts that prevent users from closing a browser tab to make them a discount offer. You know, something like:
"are you sure you ...
49
votes
9answers
8k views
How much information should you ask for when users register?
So the company wants all the information it can get on the users of its site, but how much should be asked for upon registration?
On one hand, it would be easier for the users to enter only personal ...
48
votes
15answers
16k views
Why are keyboards still the predominant input device? [closed]
While reading about the history of the computer keyboard I was a little surprised to hear that it is still the primary interface between humans and computers...
Despite the development of ...
46
votes
9answers
8k views
Might a design be “too good” for users that expect a low price?
I am working hard on the new design of an online shop using all the best practices. But I had this strange thought: What if a design is so good that it worries the user?
When you see something well ...
39
votes
18answers
2k views
All my users are from Afghanistan; or, how to get users to correctly fill out a form
I have a website with a form users fill out to create an account. Following advice from this forum and other places I am asking for only the minimum required information to create an account, i.e. ...
35
votes
5answers
53k views
What are the differences between UI/UX and front-end development?
front-end developer here.
I'm working in a tiny startup: one back-end developer and me as the front-end developer. My boss is calling me UX boy since I've worked there, even if I don't specially ...
32
votes
7answers
3k views
A better condom user experience
The lack of use of condoms is one of the most critical issues in global health today. However the problems with condoms have little to do with how effective they are when used. Instead the problems ...
29
votes
15answers
8k views
What's a good single-word term that means “a user who's signed in to your website”?
I'm trying to devise the standard nomenclature for our application, and I wanted to use a term that can be used across all our documentation and artifacts (i.e. user flows, scenario maps, etc.)
A ...
26
votes
5answers
9k views
When form submission fails, password field gets blanked, why is that the case?
I've seen many registration forms where if fields don't pass validation, the password fields are blanked as well.
Why is this the case? I understand why you'd blank the password in a login form, but ...
26
votes
3answers
8k views
Making the user login again after registration
Is it a bad idea to automatically login a user after their registration was flawlessly completed? A majority of all the websites I visit does not use this behavior, which is the reason for my question:...
23
votes
17answers
15k views
How can I get people not to put trash in recycling bins?
In my office space we have a main trash can and "recycling" can in the break room. They are simply two bins, with the same color, that are hidden in a cabinet. Outside of the cabinet are two doors,...
23
votes
5answers
3k views
When is it appropriate to ask User confirmation?
A couple of times I archived some of my emails accidentally ( touch screen you know ) . They don't usually ask for confirmation while archiving messages or emails. But they do while deleting . So in ...
23
votes
5answers
4k views
email field or username for logging in an application?
What is the best solution for an app : Email or username field?
I like email because:
it's unique
user will easily remember
it's personal (which can be a disadvantage sometimes; Multiple users on ...
22
votes
5answers
2k views
Why do ATM's not adjust to the user?
There are lot of questions on here about cash machines, and the poor user experience around them.
The question is, Why Don't Cash Machine Automatically Adjust to the Person Using It?
For example, ...
21
votes
5answers
4k views
Will users know to click the top item in navigation menu?
I've got a navigation menu on my website which has several levels of submenu.
In the example pictured below I'd like users to be able to click "Services" in the top level menu and go to a "services" ...
20
votes
2answers
984 views
Verification of consequences
I have a situation where a user is about to do something with consequences important enough that it's imperative they understand them. In this particular case they are about to revoke their right to ...
19
votes
7answers
4k views
“1 other” or “one other”?
It's used multiple times in the UI, in different lists, like: users in the dialogue, users in your project.
Example:
Tom, Bob, Linda, and 1 other.
Tom, Bob, Linda, and one other.
For all the other ...
19
votes
9answers
4k views
Where is the best place to ask the user their ethnicity?
I'm building an enterprise mobile application for health and medical purposes, and due to the data driven nature of the app we ask users to enter their ethnicity. It's entirely optional but it allows ...
19
votes
5answers
3k views
Why Not Use a Real Person as a Persona?
My understanding of UX Personas is that they're descriptions of fictitious people designed to represent the common traits and attributes of a broader audience demographic.
If that's the case, in what ...
17
votes
8answers
3k views
Making a Streak Visualization More Intuitive
I'm currently working on a website for tracking habit change. On the report page, I have goal cards users interact with in order to record their progress:
The donut chart in this example is trying to ...
16
votes
10answers
1k views
Is UX the same as Usability?
The two terms have seemingly become synonymous, but is "user experience" really the same thing as "usability?"
It would seem that some sites, apps or products provide the user with an experience ...
16
votes
6answers
3k views
What's the best way to handle deleted user accounts on a social app?
When users delete their accounts, what should you do with their stuff?
I see a few approaches:
1. Recursively delete all their stuff
This causes problems. We run competitions, and if someone ...
15
votes
3answers
2k views
What is the best way to save & cancel a new content on a CMS?
I'm actually working on a project done by another UX designer before me, and I have some doubts about the way users can save & cancel their actions on the page of new content creation.
This is a ...
15
votes
4answers
9k views
How to design identical UI for cross platform Mobile app?
One client wants to make a native apps for iPhone, Android, Blackberry and and Windows phone. But he wants to make the look of UI identical on all devices as much possible.
1) Is it technically ...
14
votes
6answers
900 views
OR & AND representations for the non technical user
So lets say I am implementing a search feature that people would use to check fantasy football teams and their roster. A fantasy football team can have 8-12 players that each user selects from all of ...
14
votes
5answers
2k views
Best Practice Users and Businesses URLs
I need help in figuring out what is the best URL structure for my website. On the website, I’ll have pages for users and business and would like to give each a custom profile URL. Here are the ...
13
votes
5answers
3k views
Is it appropriate to display the warning message “Caps Lock is on”?
Is it appropriate to display the warning message "Caps Lock is on" when focus shifts to Password field?
In gmail and yahoo I don't see it. So, what does the standard say?
13
votes
2answers
3k views
What is a great way to display a user's email address in a small amount of horizontal space (in a user card)?
I'm designing an area of an app that needs to display users in a certain group. To save space while providing larger (more recognizable photos), I've decided to use a "card" style with photo above ...
13
votes
1answer
274 views
What are some good ways to ban people?
I'd like to implement several types of ban of my website, not just the "classical one" (i.e. being unable to log in). My website is a Q&A one, if this can help.
Some time ago, I read an article ...
12
votes
10answers
2k views
What fields to drop from the registration form?
Our current registration form is too long and some fields should be omitted. All of these look important except 'Tell us something about yourself.'
Currently used fields are:
User
Password
Company
...
12
votes
3answers
588 views
When you don't understand your users
I work on internal software in an aeronautical engineering firm. Often internal users will request software enhancements using highly technical aeronautics terms and I have NO IDEA what they're saying!...
12
votes
5answers
427 views
Should we worry about dial up users?
I am looking to design a site which is going to be fairly image heavy and a question came up about what should we do if the users access it through a a dial up or a really low speed internet ...
11
votes
5answers
3k views
Why not use ellipsis to ask the user?
I'm using ellipsis in titles to ask the user. Something like this:
I have also this alternative (more traditional):
What do you think is the most intuitive for the user? Do you have another ...
11
votes
6answers
1k views
Is ReCaptcha a poor anti-spam mechanism?
As everyone knows, any website that allows users to submit content to be posted without moderation are subject to all kinds of spam.
One of the most popular methods of combatting this is using ...
11
votes
6answers
8k views
What is a good name for non-administrator users?
Not sure if this is the proper place for this question. In my opinion, it is related to user experience, but please correct me if I'm wrong.
If you have a site/application that separate users with ...
11
votes
4answers
575 views
Is it a good idea to play jokes on your users on April 1st?
I was browsing trough the hot questions and I've stumbled across this question. One of the comments mentioned checking the date, but the bells didn't ring until I read the accepted answer.
Regarding ...
11
votes
2answers
2k views
Interaction pattern for creating/editing organization hierarchy; assigning people to groups in hierarchy
I'm looking for an Interaction pattern for creating/editing organization hierarchy and assigning people to groups in the hierarchy. For example, the app's users will need to define a hierarchical ...
10
votes
4answers
14k views
User tasks vs. user goals?
Can someone shed some light on what are specific differences between user tasks and user goals?
Personas focus on goals while market segment focuses on tasks.
I'm unclear on what exactly "tasks" ...
10
votes
4answers
2k views
UX Research: Can I improve conversion rates with the use of lifestyle over still life product photography
I work for a large UK-based clothing retailer. After some initial customer testing with our product details page there has been some debate on the following question:
Do customers generally react ...
9
votes
11answers
11k views
Classifying users into beginners, intermediate, experts
In a survey, how can I find out about the experience of a user with a specific website?
How can I classify the users into different types - novices/beginners, intermediate, experts?
Are there ...
9
votes
4answers
364 views
What's recommended for the number of users to use in qualitative and quantitative testing?
I'm currently rebuilding our entire intranet from scratch, mostly because the tech behind is out-dated and it has been proved that a lot of information is difficult to find.
Though that is beside the ...
9
votes
2answers
5k views
How do you source your persona photographs?
Like many of you I'm sure, I consider the creation of user personas to be a crucial part of the UCD process, particularly when starting a new project.
While we all have our own techniques and styles ...
9
votes
3answers
192 views
Can we assume users know the devices they're working on?
I'm developing an iPhone app that uses pretty standard UI, follows Apple's human-interface guidelines, and in some cases imitates behavior as seen in stock iPhone apps. For example, a table view from ...
