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Questions tagged [users]

A user is an agent, often a human agent (end-user) instead of a software agent, who uses a computer or network service.

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Is it better to display and review the business information on the review page step or should it be presented in a step after selecting a business?

I am trying to design a business contractor licence application process. Before starting the application(the stepper), the user has to select and confirm which business account the licence is for. The ...
Meekfern's user avatar
1 vote
2 answers
63 views

What should be written in an Error email, if the details of the error is empty?

We are about to design an email template for an IPAAS company that handle data integration. We have defined the template and its content through various iterations and feedback. We came up with a ...
swagstruck's user avatar
3 votes
0 answers
37 views

What are the best practices for cookie consent? [duplicate]

Recently I read a couple of articles' about cookies consent and made a conclusion that cookie consent is important product's part which might lead into bad user experience if it's designed poorly. My ...
fakermaker's user avatar
3 votes
4 answers
783 views

Radio vs checkboxes

Can I get thoughts on which pattern is better (internal debate at work as to which we should be using)... Developers favor radio buttons as there's no need for any error handling. Thanks
Jim's user avatar
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3 votes
3 answers
130 views

How to highlight a user in a table?

I'm creating a data table and I would like to highlight the user, so they know it's them on the table when they view it. What would be the best way to do it? Adding '(you)' after the name, or just ...
designlover's user avatar
2 votes
1 answer
85 views

Show short background processes outcome on UI?

I have a workflow where when opening the workflow, a background user authentication is done to know if user has proper rights to execute the workflow. Now the check is usually very quick (<2 ...
abhi191's user avatar
  • 21
1 vote
1 answer
61 views

Side-bar Navigation pattern

I recently discovered a new UI pattern for the hamburger menu, displayed in the centre of a sidebar, even for e-commerce sites, but I can't find any resources/inspirations or examples. I'm wondering ...
Simone Pulvirenti's user avatar
3 votes
2 answers
92 views

Is there an approximation for how many users can't be bothered to complain?

If 10 users complain about something, is there some approximation of how many more users are also irritated by it but can't be bothered to complain? I feel like I've seen a guesstimate somewhere but ...
Rasmus Höglund's user avatar
1 vote
1 answer
108 views

Best practices for SaaS product package subscription flows?

I'm creating a flow of pricing for the Edtech product. I did a competitive analysis regarding this flow but I'm not fully satisfied with these flows. They follow 1-Home >> 2-Pricing >> 3-...
umer younas's user avatar
1 vote
4 answers
118 views

Massive forms to be filled

I would like to know when user has to fill many input forms for account creation in particular, What would be the best way to minimize the filled forms? I don't want to put many input forms in one ...
Hanie Shakeri's user avatar
0 votes
2 answers
61 views

Book exam online or in person UI design

I am trying to create a UI for booking an exam where the user need to select 'online' or 'in-person'. The stakeholders also want to highlight the online option so that users opt more for the online ...
Meekfern's user avatar
2 votes
2 answers
493 views

should I have two buttons that do the same thing on the same page?

I currently have a header and on that header there is a plus button with three options, one of them being add expenses. On the expenses page of my app, I can't decide whether there should be a second &...
Gene's user avatar
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1 vote
2 answers
297 views

Should "search" in a large data table search item's values that aren't in the table?

So I currently have a data table where the headers are fully customizable (i.e. the user can decide which headers to keep in the table and which to remove). The issue is, the search bar currently only ...
Gene's user avatar
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1 vote
1 answer
48 views

How to seek product input from forums?

I’m seeking thoughts on how to get product/general feedback from a large public industry forum? My time and means can be somewhat limited. So I’m looking into ways i can get qualitative input on user ...
turpentyne's user avatar
2 votes
2 answers
97 views

How to visually indicate that anonymous user profile is non-clickable?

In our classified advertising website we have user profiles. You can click on a seller's profile (Pic, name, registration date) and see what they are selling. We also have an anonymous way to publish ...
Petr A.'s user avatar
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0 votes
2 answers
747 views

Do you need an "All" filter for chips?

Im using a filter system that involves using chips to filter by category. You can only select one chip at a time. Does it make sense to have an "all" filter, or to allow the user to deselect ...
Gene's user avatar
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0 votes
2 answers
72 views

Toggle button description when each toggle does somtehing different?

So I have three toggle buttons, disabled, enabled, and emergency only. For the scope of this question, its not important what this toggle button does, but more the fact that each toggle has a slightly ...
Gene's user avatar
  • 1,324
1 vote
4 answers
486 views

I have a list of profile pictures where you can select from a default list and also add your own image. How do I let the user delete the custom image?

So I have a list of default profile images (colors) that the user can select from. They also have the option to add their own image to the existing list. Its a fairly easy process to add an image to ...
Gene's user avatar
  • 1,324
2 votes
2 answers
272 views

How to keep consistency between 2 cards when one of the items are optional?

I am creating somewhat of a reminders feature for my app and one of the features (time) is optional. When all options are selected, I have an ideal layout with one item in each corner of the card. ...
Gene's user avatar
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0 votes
1 answer
113 views

Does the toggle button need to be near the item that it affects?

I am designing a dashboard/homepage where there is a toggle button that users will use somewhat frequently and affects the object detection feature of our app. I have two versions currently, one with ...
Gene's user avatar
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0 votes
1 answer
153 views

Should all my buttons be the same size if they are on different screens?

So I have a concept where you select a category, and underneath that category select another sub category, which will then show the history of that category. The screenshot just shows the subcategory ...
Gene's user avatar
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0 votes
2 answers
97 views

Card design interaction

I do have a doubt wrt to the card interaction. We are designing this card for reports. The primary action for this card is to view this report, followed by downloading the report or following this ...
NB4's user avatar
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2 votes
1 answer
80 views

Should authenticated users still see the app's public home page

Let's take two examples: GitHub → the public page at github.com is a presentation of GitHub's features. Once a user is logged in, he never sees this home page again: github.com become the user's ...
Zwyx's user avatar
  • 123
0 votes
1 answer
54 views

Showing Time Spent Today and Time Spent Total in Time Tracker App

Currently, our team is developing a time tracker for employees to time in and time out during their shifts. In the time tracker are tasks listed. Each task (e.g. Read emails, read backlogs) has a text ...
pdr.ix's user avatar
  • 1
2 votes
4 answers
201 views

Using "people" vs "users" in online documentation and guidelines

There's a discussion at my office around changing the term "users" to "people" in our online documentation. Some things to know, our online documentation is used primarily by ...
Irma's user avatar
  • 21
0 votes
0 answers
42 views

Confirming an email on a e-commerce site, complete strategy

We are designing a e-commerce site, that requires email verification to create an account. The account is useful only for the check out (where name, phone, email are needed) and viewing the ...
Pots Spi's user avatar
  • 101
0 votes
1 answer
315 views

What is the best way to design nested multi-select checklist for touch devices with capability to preview?

We are designing a multi-select nested checklist for a touch kiosk application. In this checklist, we have multiple parents and these parents are selectable/checkable but when we tap on them, they get ...
B L Λ C K's user avatar
0 votes
3 answers
68 views

Visual way of showing presense of team

I'm designing an application that has some functionalities in it only for people who are managers and have one or multiple teams working for them (most of the time it will be 1 team). Now on this &...
Awesom-o's user avatar
  • 121
0 votes
5 answers
149 views

Prioritizing Information User Testing

We have a lot of information on our product's detail page. I want to conduct user testing to learn from the users how they would prioritize and rank the information. I am considering using an ...
Oguz Ay's user avatar
1 vote
1 answer
95 views

Should lists of users in an organization include yourself?

We have a platform that allows access to multiple people. There are two types of roles - Admin and Member. On the page where it displays the list of people, is it standard practice to include yourself ...
M Bo's user avatar
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0 votes
1 answer
76 views

How should streak badges be awarded in edge cases (like StackOverflow badges)?

I am brainstorming how to create streak badges like StackOverflow badges. For example, (I will just make some up), if you vote 30 times a day for 5 days straight, you get a vote30x5day badge, or if ...
Lance's user avatar
  • 451
0 votes
1 answer
2k views

What is the difference between a user and an end-user?

What is the difference between a user and an end-user? My understanding is that a user is someone who maintains a software system such as a banking application and a end-user are the customers of this ...
Parzival's user avatar
22 votes
4 answers
5k views

Why is Figma/Adobe XD needed?

A bit about myself - I'm an 18 year old amateur graphic designer who works primarily in Photoshop and Illustrator. I've also been trying to learn coding for the last couple of years. I have developed ...
Haneef's user avatar
  • 221
0 votes
3 answers
107 views

How to be user-centered with enterprise solutions?

I work in a large organisation with a culture shift to configuring enterprise solutions, buying solutions or building sofware - if no options are available. In my experience, enterprise solutions have ...
UX Specialist's user avatar
0 votes
1 answer
109 views

Choose way to get reply from form

The traffic from my webpage comes from different social media platforms (Tiktok, Instagram mostly), so in the contact form I wanted to add an option where the user could choose in which of those he ...
Vencho's user avatar
  • 101
2 votes
4 answers
233 views

Want to redesign an app but can't find its users

There's an app I am really interested in. It's an app about rural journalism. In India we don't have news channels covering the issues of rural areas (well they do cover but it's not enough). The app ...
vatsalay's user avatar
  • 123
0 votes
1 answer
366 views

what is the best products sort option on e-commerce website?

I am trying to add a new products types collection on my website after I added a collection the first page of Pet Shop Collection will only contain one type (last type have been added) like the ...
Mohamad Mahmoud Darwish's user avatar
0 votes
1 answer
388 views

is enable Google reCAPTCHA for e-commerce good or not?

I am opening anew e-commerce website, my question is is enable Google reCAPTCHA user friendly or not? actually,I am planing to disable reCAPTCH for users for the first three months that will make ...
Mohamad Mahmoud Darwish's user avatar
0 votes
1 answer
47 views

How many moderated user testings can a researcher handle? [closed]

I enjoy doing user testing as a moderator, i.e. usability testing, contextual inquiry, but it's also emotionally draining for me (I wonder why?) Currently I'm doing it only once in a while. Majority ...
lu yan's user avatar
  • 59
0 votes
2 answers
536 views

Is it OK to break consistency in my page margins?

I am a beginner and designing my first UI wireframes for a large website with 80+ screens. My question is we set a margin width for the pages of 100px on each side of the page (the screen sizes are ...
Rayyana A's user avatar
0 votes
2 answers
188 views

Will 2 minutes be enough to answer 5-10 questions by users?

Would adding a countdown timer for 2 minutes to answer a small number of questions (let's say 5 to 10 questions) add too much stress to the user? I'm thinking about users that aren't the best at ...
Andrew Callander's user avatar
1 vote
1 answer
728 views

Is it a good or bad idea to show a countdown timer on a redirect page?

We have to show a redirect page when users click on links that leave our domain. Currently, we have a 5 seconds count down timer on our redirect page that basically says you are leaving our site. My ...
Alen Subasic's user avatar
1 vote
1 answer
243 views

Services for recruiting Japanese research participants

I've been asking everyone in my network, done Google searches, and checked StackExchange but still haven't found good answers. I'm running a research study where I need to recruit 90 participants from ...
Eureka Foong's user avatar
0 votes
2 answers
164 views

Can I use semi-structured interviews for collecting insights for a prototype?

I have a low-fidelity prototype and I would like to use semi-structured interviews to ask users questions while having a walkthrough of the prototype. Do you think it's a good idea to choose semi-...
dontdownvoteme's user avatar
1 vote
3 answers
245 views

What's the difference between Heuristic Review and Journey Mapping

HR has been around for a while. JM is relatively new. But I wonder if JM is just a glorified, more encompassing HR. I can think of a few differences: HR can be about a page, one task while using a ...
lu yan's user avatar
  • 59
0 votes
2 answers
90 views

over a million user banking experience persona creation [closed]

I'm working on a banking app project in which I aim to gather user data and put it into a beneficial form in order to make every stakeholder understand quantitatively and qualitatively what's going on,...
Izzie's user avatar
  • 93
2 votes
1 answer
91 views

geographic sorting in e-commerce

We are building a complex website that sells products that require a teledoc experience before purchase. We have a segment of our audience that is national that will need to be funneled through ...
Louise Shea's user avatar
1 vote
1 answer
157 views

Negative user reaction to redesigned product

Hope you're all healthy and safe. A redesigned version of a product is recently launched and we've been hearing negative reviews. In order to redesign the product, we followed a thorough process; ...
Izzie's user avatar
  • 93
0 votes
1 answer
107 views

What should happen to a user's data when their account within a team is deleted?

In a SaaS app, users each have their own account and they're all part of a team. Let's say the SaaS is a document creation/sharing app. If a user is deleted or leaves the app, what happens to "...
AMT's user avatar
  • 101
2 votes
1 answer
176 views

What are the best user research practices when launching a beta site with a very small # of first users?

I believe it is a good idea to conduct user interviews to understand experience of first users soon after they try out the site. What are some types of helpful question examples that might be relevant?...
Paul.l's user avatar
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