Questions tagged [users]

A user is an agent, often a human agent (end-user) instead of a software agent, who uses a computer or network service.

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776
votes
17answers
138k views

Should “Yes, delete it” be red, or green?

Designing an interface for a CMS (Content Management System), I stumbled upon a paradox and I'm a bit confused about what to do and why to do it.. Context Before deleting an album, the user is asked ...
23
votes
5answers
3k views

email field or username for logging in an application?

What is the best solution for an app : Email or username field? I like email because: it's unique user will easily remember it's personal (which can be a disadvantage sometimes; Multiple users on ...
164
votes
17answers
13k views

How to discover what users NEED and not what they WANT?

I have been thinking a lot about my favorite quote from Henry Ford: If I asked people what they wanted, they would have said 'Faster Horses'. -Henry Ford The trouble I have been having is that I ...
49
votes
9answers
6k views

How much information should you ask for when users register?

So the company wants all the information it can get on the users of its site, but how much should be asked for upon registration? On one hand, it would be easier for the users to enter only personal ...
15
votes
10answers
1k views

Is UX the same as Usability?

The two terms have seemingly become synonymous, but is "user experience" really the same thing as "usability?" It would seem that some sites, apps or products provide the user with an experience ...
23
votes
5answers
3k views

When is it appropriate to ask User confirmation?

A couple of times I archived some of my emails accidentally ( touch screen you know ) . They don't usually ask for confirmation while archiving messages or emails. But they do while deleting . So in ...
67
votes
6answers
95k views

Preferred format to display negative currency (US English)? [closed]

Which would be the more readable way to format negative numbers: -$99.99 ($99.99) Some other format I haven't considered Details: Most of our user base has finance experience, but some have none at ...
26
votes
5answers
8k views

When form submission fails, password field gets blanked, why is that the case?

I've seen many registration forms where if fields don't pass validation, the password fields are blanked as well. Why is this the case? I understand why you'd blank the password in a login form, but ...
6
votes
5answers
4k views

What does “end-user” mean?

UX folks like to talk of the "end user" (examples in 1 2 3), because that is whom they are advocating for. However, the term is somewhat ambiguous: assuming I write an UI library, is the end-user the ...
2
votes
4answers
4k views

Automated way to verify user identity

Whats the best way to get people to verify their identity for the purpose of preventing fake accounts on a social site. For example, Zoosk does the following: Members who choose to verify their ...
114
votes
11answers
19k views

How to “force” users to upgrade their browser?

I couldn't think of a better title for this question, but please don't jump to conclusions - I don't really want to point a gun at my users heads! I have a site that works well with the modern ...
66
votes
23answers
14k views

Better term for “user” [closed]

I often have to explain some aspect of an application, and often need to refer to users. I really don't like the term as it is not something with a good connotation (e.g. drug users) to the non-...
19
votes
5answers
3k views

Why Not Use a Real Person as a Persona?

My understanding of UX Personas is that they're descriptions of fictitious people designed to represent the common traits and attributes of a broader audience demographic. If that's the case, in what ...
20
votes
2answers
922 views

Verification of consequences

I have a situation where a user is about to do something with consequences important enough that it's imperative they understand them. In this particular case they are about to revoke their right to ...
12
votes
10answers
2k views

What fields to drop from the registration form?

Our current registration form is too long and some fields should be omitted. All of these look important except 'Tell us something about yourself.' Currently used fields are: User Password Company ...
14
votes
6answers
825 views

OR & AND representations for the non technical user

So lets say I am implementing a search feature that people would use to check fantasy football teams and their roster. A fantasy football team can have 8-12 players that each user selects from all of ...
7
votes
1answer
1k views

What is the best format to capture addresses for a universal user-base?

What is the best and most usable format to capture address information from a universal user base? I was thinking to have the system detect the country by IP address and have that selected by default, ...
2
votes
2answers
894 views

Editing user permissions within a group?

I am creating a user management tool for scientific labs where there are three sets of groupings. Users on their own, Groups of users, and then Labs, where Users and Groups are given one of three ...
101
votes
13answers
15k views

Should passwords expire?

I have a dispute with my partner. He comes from a financial software background but I do not. He recommends that our web app should expire user's passwords after 6 months (and it has to be unique each ...
32
votes
5answers
43k views

What are the real differences between UI/UX and front-end development?

front-end developer here. I'm working in a tiny startup: one back-end developer and me as the front-end developer. My boss is calling me UX boy since I've worked there, even if I don't specially ...
23
votes
3answers
6k views

Making the user login again after registration

Is it a bad idea to automatically login a user after their registration was flawlessly completed? A majority of all the websites I visit does not use this behavior, which is the reason for my question:...
46
votes
15answers
15k views

Why are keyboards still the predominant input device? [closed]

While reading about the history of the computer keyboard I was a little surprised to hear that it is still the primary interface between humans and computers... Despite the development of ...
4
votes
2answers
1k views

How to group users into personas

I'm freaking out! I've read more articles about personas than I can remember but there is one thing I can't seem to understand. And that is how do you group users into personas? What methods and ...
17
votes
6answers
3k views

What's the best way to handle deleted user accounts on a social app?

When users delete their accounts, what should you do with their stuff? I see a few approaches: 1. Recursively delete all their stuff This causes problems. We run competitions, and if someone ...
5
votes
2answers
8k views

User Profile Dashboard Design [closed]

I am trying to create a user profile dashboard for an application I am building using CakePHP. However, I am struggling to wrap my brain around a good layout/design for it. Basically, I am looking to ...
9
votes
4answers
351 views

What's recommended for the number of users to use in qualitative and quantitative testing?

I'm currently rebuilding our entire intranet from scratch, mostly because the tech behind is out-dated and it has been proved that a lot of information is difficult to find. Though that is beside the ...
8
votes
2answers
4k views

Best/Standard Practices for Creating & Building Help Files for End User

Anybody know of any best or standard practices for creating help files/guide for software for the help of the end user? This is a software that has many features and options where the user would need ...
5
votes
6answers
3k views

Why should a user complete a user profile?

In the design and implementation of user profile UI, the following questions seem unavoidable: What is the benefit to the user of completing a profile page? What is the benefit to the site? Why not ...
3
votes
2answers
709 views

Methodology difference between UX and Usability

What methodologies do user experience professionals adopt that differentiate them from usability professionals.
11
votes
6answers
1k views

Is ReCaptcha a poor anti-spam mechanism?

As everyone knows, any website that allows users to submit content to be posted without moderation are subject to all kinds of spam. One of the most popular methods of combatting this is using ...
11
votes
6answers
5k views

What is a good name for non-administrator users?

Not sure if this is the proper place for this question. In my opinion, it is related to user experience, but please correct me if I'm wrong. If you have a site/application that separate users with ...
7
votes
7answers
739 views

Can UX without research really be called UX?

However bold the question may seem it is still valid since how many UX Pros we are out there do we really know things before we test on real users? UX teams are responsible for creating desirable ...
5
votes
5answers
588 views

Can Information Architects and UX Designers work as separate profiles?

I'm just very recently working as a UX Designer and loving my job but learning still a lot about it. My main focus lies with design while a large part of it is usability, which I like as well. I was ...
4
votes
4answers
3k views

Do users read pop up messages/notifications/error messages, etc.?

Should you bother with popups? Do users read them? How can you get them to read them? Should you try to design your application so it doesn't need or use pop up messages/notifications? This applies ...
3
votes
4answers
448 views

Is asking 'balanced' leading questions the right way during user interviews?

It sounds a little bit counter-intuitive, but I am wondering if we actually lose a lot of the information that we might otherwise intend on finding out or capturing by not asking more direct or '...
5
votes
5answers
238 views

How would you show separate items (products) that are on a single photo?

Let's say we have an image of a man with cool hat, t-shirt, boots, etc. The idea is to show these items as products, so you can find and buy them if you like. At the moment I see two ways of ...
4
votes
2answers
264 views

How do you collect valuable information from regular “User Group” meetings?

The scenario: You work on a SaAS application. Some of your users use your application heavily each day. Every 2 weeks (or month or whatever), a "User Group" of your most avid users gets together to ...
2
votes
1answer
693 views

User classification

Are there any "standard" frameworks for user classification/categorization in terms of behaviour, frequency of use, expertise, loyalty, attitude to product etc? Examples could be: early adopter, ...
1
vote
1answer
178 views

How to get users feedback on experience when they are not 'your' users?

Storytelling mode You can skip it if you want ;) I am UI and UX designer on a LMS solution. An LMS is a CMS dedicated to digital learning purpose and sold to a wide range of clients. Some of them ...
6
votes
2answers
750 views

Adding a new feature to an existing website

There is always the simple UX for having a popup when you log back into a site you frequently visit that says "Hey, look at this new feature we added! etc.." I am convinced there is more of a subtle ...
2
votes
1answer
201 views

How do we encourage users to write reviews on product details pages

We're re-designing the product details page of a fashion e-commerce website. Until now we still haven't been able to get customers to consistently write product reviews. One way that we do this is ...
1
vote
1answer
318 views

The right to remove an account, or change the username [duplicate]

The way web services handle account information, and allow (or disallow) account deletion, and respect their user's privacy is certainly a big part of the User Experience. As an experiment, I'm ...