Questions tagged [users]

A user is an agent, often a human agent (end-user) instead of a software agent, who uses a computer or network service.

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2answers
44 views

How to handle license reservation/billing for groups (e.g. departments) within an admin panel?

I am working on the admin panel for a SaaS product. One need that has been conveyed by our users is the ability for groups within our product to reserve licenses that they have purchased with their ...
2
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1answer
32 views

Is it a no-go to restart a user test after few seconds?

would you say it is a no-go to restart a user test with a user after few seconds because you forgot to to tell him some essential information he need to know to solve the task? Because he already got ...
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1answer
31 views

What is the best method for default selection on multi-select list component?

We are using angular material multi-select component on sign up page. User can select multiple options from the list of 4-5 whose scope can increase in future. Example : Location A,Location B ,...
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0answers
20 views

User Role assignment Layout

I was working on a UI where we create Role and assign Users.So the Role creation process is as follows: 1.First you select a module ( Module is like a product version to which Role will be applied to ...
2
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1answer
83 views

Is it OK to let the user use colored tags to associate data sets or keywords

I am debating with my boss regarding tags should be coloured or not. I feel that colouring tags will just work as fun for the user. A user won't remember what colour he has assigned to a particular ...
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1answer
24 views

How to test USSD flows?

I'm working on some USSD (Unstructured Supplementary Service Data) flows that basically helps health workers in remote communities without internet access to collect basic data (height, age, weight) ...
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2answers
471 views

“Your app is empty man!” / How to modify UI/UX to stop this kind of feedback?

I own an application aiming to make people meet each other around activities/outs. There are two ways of suggesting an activity/out to other members: Inviting anybody at once. All members would then ...
2
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1answer
70 views

VUI Interfaces - it is learning, personalized AI?

Good day, In reference to recent experience and check for possible affordances in scope of Voice interfaces in practise, several questions appeared that may define the quality of the service provided ...
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2answers
183 views

A platform designed to support both: subscribers and user accounts?

We've created a platform where users can subscribe to their favorite organizations' newsletters (similar to Mailchimp). But we also want to allow subscribers to post content on their organizations' ...
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2answers
107 views

Which version of A/B do I show if you happen to get different versions in two instances?

Let's say I'm doing A/B testing, and this one particular user gets randomly assigned into group B for example. I have a choice right away to either store that on their account in my database, or on ...
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5answers
515 views

Modular tabs or long page scroll

A content heavy real estate website is deciding whether to switch the navigation to using modular tabs, where content opens in the same pane. Currently, the site uses a long page scroll where all ...
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1answer
67 views

Should I ask the user for their company name or email address as an additional source of validation?

During the signup flow of our service, we ask the user for their phone number and primary email address. We don't show those in their user profile. User can call each other only after they have ...
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1answer
82 views

Where can a ux designer find data for a user persona or an empathy map when working on a fictional project for their portfolio?

When working on a fictional personal project that will only serve as a portfolio piece (i.e. briefbox projects), how can I find the appropriate data to create user personas? I want to emphasize my ...
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2answers
681 views

iOS app: Action Sheet, single Screen Detail or Scroll View?

I can't decide what option is best. What I know for good is that, in 'Section1', if I tap on 'All' next to the 'CHAPTERS' line, I get the full list of chapters in order to perform multiple choices and ...
4
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2answers
129 views

Open source projects UX designers can join? [closed]

I am willing to contribute my free time to open source projects but most projects on Github require software engineers. Who could point me to a couple of open source projects on Github where I can ...
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1answer
92 views

Uploader component design [closed]

Good morning guys. This is my first post, so hi everyone =) . I need some help with the design of a uploader angular component, what I'm trying to achieve is create two components in one, a single ...
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3answers
238 views

Best way to present and document long screens

Currently I am using tools like Word, Powerpoint and Keynote to present concepts and specs to stakeholders. What is the best – or optimal – way to present and document long screens for stakeholders? ...
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1answer
76 views

Physical device and app user testing

I'm looking for any resources that you might know of that deals with user testing a physical device, in this case, a toy, that works with an app. I've searched a few times and haven't found any ...
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2answers
240 views

UX between app and Website

We currently have an app with certain features such as Timesheets and Booking holiday which is fundamental to our workers. However we also have a live website which has all the other content that is ...
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3answers
58 views

Showing multi list and drop down hierachy on page

We are dealing with Roles and assigning users to the Roles. Some of Roles which are Admin are not dependant on Context ( Environment - Production, Demo, Developement ), and some ( portal roles) are ...
3
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4answers
132 views

How does the user recruitment process typically look like for user research & usability tests?

When you are working with an actual client to enhance the ux of their product, at the research stage of the project how do you recruit the users? In other words, let's say you start using a tool ...
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2answers
339 views

Pop-up or separate page for user account settings?

I'm working on a betting website, so it is kinda one game dashboard for all games, user only navigates from left side bar to change events. I have standard header where on the right top corner is ...
19
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7answers
4k views

“1 other” or “one other”?

It's used multiple times in the UI, in different lists, like: users in the dialogue, users in your project. Example: Tom, Bob, Linda, and 1 other. Tom, Bob, Linda, and one other. For all the other ...
3
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2answers
100 views

How to get around wanting to use email as unique login, but having existing users with multiple accounts per email?

I viewed Should multiple user accounts be allowed to use the same email address? My problem is that we're writing the new version of our website, but need to migrate the old user database to the new ...
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8answers
893 views

User Research Insights Database

at our company, we are struggling to document all the insights that we gain through user research and make them accessible and easy to find for everyone inside of the company. The perfect solution ...
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0answers
124 views

SaaS: company accounts, single user quits company, how company recovers account?

User creates a free account on behalf of his company. A few months later she/he quits (or gets fired), her/his company email is blocked. Someone from company wants to get access to this account. ...
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1answer
55 views

How to assign users unique and meaningful identifiers to child users while avoiding various pitfalls?

In my application, we need to assign unique identifiers to users, but this is turning out to be trickier than I would have thought. We load all users from a bulk feed, and do all the assigning ...
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0answers
24 views

What navigation label would you give these list items?

I read on here recently that a navigation label is a promise to the user that what they are about to click on is appropriately represented next. I love this. However, I am struggling to correctly ...
8
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4answers
274 views

Why do user's sent messages appear on the right?

I noticed that in many websites/apps like Messenger, WhatsApp, sending SMS on iPhones, Google Hangouts, etc. The user's sent messages appear on the right side. I'm wondering why not place it one ...
1
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1answer
73 views

Users expected to “ignore” irrelevant parts of a form?

I have a web form that is split into several pages, it is an adaptation from a hard copy paper form, and the requirements are that the data captured should be the same. For my webform I have asked ...
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2answers
92 views

What's the common name for this Asset?

On google account you have the option to choose a little image that will show up every time you are logged in. This is quite common across many websites and apps etc. Would you call this Avatar-Image?...
2
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4answers
4k views

Automated way to verify user identity

Whats the best way to get people to verify their identity for the purpose of preventing fake accounts on a social site. For example, Zoosk does the following: Members who choose to verify their ...
3
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4answers
140 views

What is the role of a test user that you invited to test your app and how do you handle communication with them?

We have a bit of a quarrel in our team around this topic. Here is what happened without going into much detail: We are developing a new social network and are in the alpha stage right now. To test ...
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2answers
201 views

what should be the placeholder name and image until user has completed his profile?

I have an app where we show the name and profile picture on the menu page. The menu page can be seen without completing the profile also. At this point what would the most appropriate placeholder name ...
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2answers
182 views

Patterns for listing users in a “room”

I'm building a little app that lists music recommendations to users in a room. I want to list the users in the room but have a hard time finding patterns for this. Right now it looks like this (by ...
2
votes
2answers
270 views

How to practice user centered design with no / limited access to users?

We have an interesting project which is a prototype for a hypothetical domain specific userbase which does not currently exist. I'd like to use good design practices and wish to adapt our existing ...
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2answers
146 views

What software is used for user flow? [closed]

Does anyone know what software is used to make this user flow? I got the pic from Google.
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0answers
51 views

Comparing user flows for products

I am challenged with presenting 2+ applications & their user flows to my product partners as a bird's eye view. Some of the steps will be common & some unique to these products. The purpose is ...
19
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9answers
4k views

Where is the best place to ask the user their ethnicity?

I'm building an enterprise mobile application for health and medical purposes, and due to the data driven nature of the app we ask users to enter their ethnicity. It's entirely optional but it allows ...
-1
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1answer
159 views

How can I do user research with a database of 100,000 users? [closed]

How could I start doing user research with such a large database? The techniques that I want to occupy are: Focus Group Interviews Contextual Immersion My doubt is how to start working with a ...
3
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3answers
187 views

How to prevent unsolicited user behavior on image radio button?

Below you can see a section from a booking system. In this section users should be able to select a staff to book and also call him when they need. However, we received feedback about that some users ...
23
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5answers
3k views

When is it appropriate to ask User confirmation?

A couple of times I archived some of my emails accidentally ( touch screen you know ) . They don't usually ask for confirmation while archiving messages or emails. But they do while deleting . So in ...
67
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6answers
101k views

Preferred format to display negative currency (US English)? [closed]

Which would be the more readable way to format negative numbers: -$99.99 ($99.99) Some other format I haven't considered Details: Most of our user base has finance experience, but some have none at ...
0
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5answers
245 views

How to do User Research when interviews are impossible?

User Research is the heart of UCD and UX, most of time my clients requesting my job as UX Specialist "Remotely", and I wonder what is the best working methodology to do User Research when interviews ...
1
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1answer
91 views

Asking users how they heard about us

When is the best time to ask the user the question, "How did you hear about us?" We haven't fully decided how to best phrase this question, but how do you bring this up contextually to a user? We'd ...
782
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17answers
140k views

Should “Yes, delete it” be red, or green?

Designing an interface for a CMS (Content Management System), I stumbled upon a paradox and I'm a bit confused about what to do and why to do it.. Context Before deleting an album, the user is asked ...
3
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2answers
66 views

New Features and minimum amount of users

Sometimes it happens that product owner says that he wants a new feature to be added to our information system and he wants it because our users want it. But the real situation is that 1 or maybe 2 ...
2
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1answer
117 views

User friendliness of 'floating' WYSIWYG editors such as Medium and Summernote 'Airmode' [closed]

Currently there are some WYIWYG editors (medium.com and summernote airmode)that provide a 'floating' toolbar to edit the text. I.e. The user highlights the text and a toolbar shows up above the text ...
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1answer
74 views

Delimit multiple names that are display like lastname, firstname

I wonder what would be the best way to delimit multiple names in a user management web app that is completely in English. I guess normally one would separate by commas or semicolons but in this ...
3
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2answers
603 views

How to gather “post-experience” user insights

I want to gather some user feedback about an application process. I was thinking it would be ideal to 1) do real-time usability testing and 2) gather some feedback from people who completed the ...

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