Questions tagged [users]

A user is an agent, often a human agent (end-user) instead of a software agent, who uses a computer or network service.

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1answer
69 views

Physical device and app user testing

I'm looking for any resources that you might know of that deals with user testing a physical device, in this case, a toy, that works with an app. I've searched a few times and haven't found any ...
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2answers
126 views

Why do user's sent messages appear on the right?

I noticed that in many websites/apps like Messenger, WhatsApp, sending SMS on iPhones, Google Hangouts, etc. The user's sent messages appear on the right side. I'm wondering why not place it one ...
2
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2answers
568 views

iOS app: Action Sheet, single Screen Detail or Scroll View?

I can't decide what option is best. What I know for good is that, in 'Section1', if I tap on 'All' next to the 'CHAPTERS' line, I get the full list of chapters in order to perform multiple choice and ...
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4answers
4k views

Automated way to verify user identity

Whats the best way to get people to verify their identity for the purpose of preventing fake accounts on a social site. For example, Zoosk does the following: Members who choose to verify their ...
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4answers
127 views

How does the user recruitment process typically look like for user research & usability tests?

When you are working with an actual client to enhance the ux of their product, at the research stage of the project how do you recruit the users? In other words, let's say you start using a tool ...
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2answers
256 views

Pop-up or separate page for user account settings?

I'm working on a betting website, so it is kinda one game dashboard for all games, user only navigates from left side bar to change events. I have standard header where on the right top corner is ...
3
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4answers
137 views

What is the role of a test user that you invited to test your app and how do you handle communication with them?

We have a bit of a quarrel in our team around this topic. Here is what happened without going into much detail: We are developing a new social network and are in the alpha stage right now. To test ...
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2answers
87 views

what should be the placeholder name and image until user has completed his profile?

I have an app where we show the name and profile picture on the menu page. The menu page can be seen without completing the profile also. At this point what would the most appropriate placeholder name ...
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2answers
168 views

Patterns for listing users in a “room”

I'm building a little app that lists music recommendations to users in a room. I want to list the users in the room but have a hard time finding patterns for this. Right now it looks like this (by ...
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2answers
159 views

How to practice user centered design with no / limited access to users?

We have an interesting project which is a prototype for a hypothetical domain specific userbase which does not currently exist. I'd like to use good design practices and wish to adapt our existing ...
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2answers
83 views

What software is used for user flow? [closed]

Does anyone know what software is used to make this user flow? I got the pic from Google.
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1answer
49 views

Where can a ux designer find data for a user persona or an empathy map when working on a fictional project for their portfolio?

When working on a fictional personal project that will only serve as a portfolio piece (i.e. briefbox projects), how can I find the appropriate data to create user personas? I want to emphasize my ...
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0answers
44 views

Comparing user flows for products

I am challenged with presenting 2+ applications & their user flows to my product partners as a bird's eye view. Some of the steps will be common & some unique to these products. The purpose is ...
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9answers
4k views

Where is the best place to ask the user their ethnicity?

I'm building an enterprise mobile application for health and medical purposes, and due to the data driven nature of the app we ask users to enter their ethnicity. It's entirely optional but it allows ...
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1answer
157 views

How can I do user research with a database of 100,000 users? [closed]

How could I start doing user research with such a large database? The techniques that I want to occupy are: Focus Group Interviews Contextual Immersion My doubt is how to start working with a ...
3
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3answers
176 views

How to prevent unsolicited user behavior on image radio button?

Below you can see a section from a booking system. In this section users should be able to select a staff to book and also call him when they need. However, we received feedback about that some users ...
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3answers
202 views

Best way to present and document long screens

Currently I am using tools like Word, Powerpoint and Keynote to present concepts and specs to stakeholders. What is the best – or optimal – way to present and document long screens for stakeholders? ...
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4answers
410 views

Modular tabs or long page scroll

A content heavy real estate website is deciding whether to switch the navigation to using modular tabs, where content opens in the same pane. Currently, the site uses a long page scroll where all ...
23
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5answers
3k views

When is it appropriate to ask User confirmation?

A couple of times I archived some of my emails accidentally ( touch screen you know ) . They don't usually ask for confirmation while archiving messages or emails. But they do while deleting . So in ...
67
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6answers
94k views

Preferred format to display negative currency (US English)? [closed]

Which would be the more readable way to format negative numbers: -$99.99 ($99.99) Some other format I haven't considered Details: Most of our user base has finance experience, but some have none at ...
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5answers
241 views

How to do User Research when interviews are impossible?

User Research is the heart of UCD and UX, most of time my clients requesting my job as UX Specialist "Remotely", and I wonder what is the best working methodology to do User Research when interviews ...
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1answer
63 views

Asking users how they heard about us

When is the best time to ask the user the question, "How did you hear about us?" We haven't fully decided how to best phrase this question, but how do you bring this up contextually to a user? We'd ...
774
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17answers
137k views

Should “Yes, delete it” be red, or green?

Designing an interface for a CMS (Content Management System), I stumbled upon a paradox and I'm a bit confused about what to do and why to do it.. Context Before deleting an album, the user is asked ...
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2answers
60 views

New Features and minimum amount of users

Sometimes it happens that product owner says that he wants a new feature to be added to our information system and he wants it because our users want it. But the real situation is that 1 or maybe 2 ...
2
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1answer
74 views

User friendliness of 'floating' WYSIWYG editors such as Medium and Summernote 'Airmode' [closed]

Currently there are some WYIWYG editors (medium.com and summernote airmode)that provide a 'floating' toolbar to edit the text. I.e. The user highlights the text and a toolbar shows up above the text ...
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1answer
71 views

Delimit multiple names that are display like lastname, firstname

I wonder what would be the best way to delimit multiple names in a user management web app that is completely in English. I guess normally one would separate by commas or semicolons but in this ...
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2answers
578 views

How to gather “post-experience” user insights

I want to gather some user feedback about an application process. I was thinking it would be ideal to 1) do real-time usability testing and 2) gather some feedback from people who completed the ...
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2answers
101 views

Is it ok have to have two search bars on the same page? [duplicate]

I have two search boxes on the page. First one is the universal search in the main navigation bar and the other one to filter map pins based on location. What do you guys think? P.S I am unable to ...
6
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4answers
525 views

How to safely transition users from an old interface to a new one?

We're about to launch a new interface of an order form (which is arguably better, based on research and user testing). At this time we don't want to hurt feelings, or shock returning visitors who are ...
4
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4answers
619 views

Looking for a good analogy! [closed]

I've recently been finding analogies quite helpful when explaining something to clients. Something I'm explaining on a regular basis is that causing users to stop and pause to think about something ...
1
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3answers
190 views

Should users be allowed to delete reviews?

We are debating whether or not we should allow users to delete their reviews. I am wondering what the best practice of what should be done here or any cons involved if possible. one thing I think ...
3
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8answers
714 views

User Research Insights Database

at our company, we are struggling to document all the insights that we gain through user research and make them accessible and easy to find for everyone inside of the company. The perfect solution ...
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2answers
101 views

Simplifying complex user configuration for multiple users and multiple config options

We have a user config set up application where two steps need to happen and this is making the flow of screens quite voluminous and cumbersome for users. When a user is "Enable"d, the card for that ...
6
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5answers
969 views

Recommend approach to create a form that needs to show unlimited rows

I'm designing a form web page where users need to insert data. Part of the form is the main form information but there is another part that takes unknown number of entered rows. Here is an example. ...
2
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2answers
131 views

Testing static screens vs. interactive prototype – Which is the most effective method via UserTesting.com?

I am in the process of revamping a form page which the users were finding it difficult to attempt. Consequently, I have developed a prototype with some click-through interactions which is consist of ...
6
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3answers
206 views

In a website, how to make two segments of users follow the desired path

I was asked to design a website for a company that has two different segments: B2C (business to customers) and B2B (business 2 business)... The company says both segments are equally important. How ...
0
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1answer
106 views

Whats more obtrusive during a user interview, an audio recorder or a colleague taking notes. [closed]

From experience, which has caused more of a barrier to a candiadate feeling relaxed or giving an acurate detailed answer?
0
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1answer
174 views

What is the optimal time for a user on Login Page?

Google Analytics shows that my users need 30 seconds on average to complete the login, while a lot of password resets happen. What is the optimal timeframe a user should spent on the login page? Is ...
0
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3answers
121 views

How many users for a Beta product?

We are going to present the option to try the Beta version of our product to a sample population but we don't know how to calculate to how many of our users should we release it? Should I use the same ...
1
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1answer
94 views

Should website users be able to delete their content?

As the title suggests, my question is: Should website users be able to delete their content? What are the pros and cons of giving the users the option to delete their own comments and content (for ...
2
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2answers
85 views

Converting from 2 year capture to 4 years without a 100 year?

Any tips on how to capture a full year age when converting from two years to a four year digit? Without asking for manual input? The problem I think lands specifically for a 100 year age. E.g. if ...
13
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2answers
2k views

What is a great way to display a user's email address in a small amount of horizontal space (in a user card)?

I'm designing an area of an app that needs to display users in a certain group. To save space while providing larger (more recognizable photos), I've decided to use a "card" style with photo above ...
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2answers
82 views

Mobile log-in: how to divide two types of user logins and two methods of logging in?

So I'm designing a modile/table log in page. There are two types of users who can log in because the functionalities of the application depend on what type of user they are. Employees and managers. ...
0
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2answers
178 views

How to make users feel comfortable signing/authorizing legal documents online?

I'm struggling to find UI/UX examples where the user is prompted to click a button and do something legally binding or something very significant and important - such as sign a contract, agree to loan,...
22
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17answers
14k views

How can I get people not to put trash in recycling bins?

In my office space we have a main trash can and "recycling" can in the break room. They are simply two bins, with the same color, that are hidden in a cabinet. Outside of the cabinet are two doors,...
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2answers
268 views

How to indicate that a circular progress bar is clickable?

Please can anyone guide me through this? How can i improve the user experience of this area to make it look clickable in both mobile and web view. I tried using glowing borders but in mobile it does ...
2
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2answers
327 views

modal inside a modal (delete confirmation)

I have a View/Edit button which shows the details ofuser in a modal when clicked. In modal it has Save and delete buttons. When they click on delete button the user will be deleted. Before they delete,...
164
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17answers
13k views

How to discover what users NEED and not what they WANT?

I have been thinking a lot about my favorite quote from Henry Ford: If I asked people what they wanted, they would have said 'Faster Horses'. -Henry Ford The trouble I have been having is that I ...
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5answers
189 views

User Journey Flow: Whole Process or Singular Process

So I'm working on this product at work, I'm designing a user journey however I am a little stuck between choosing to design the whole process from signup till the end and following a specific scenario....
19
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5answers
3k views

Why Not Use a Real Person as a Persona?

My understanding of UX Personas is that they're descriptions of fictitious people designed to represent the common traits and attributes of a broader audience demographic. If that's the case, in what ...