Questions tagged [user-research]
Comprises multiple methods for gaining insight into user needs and behaviours from real end users.
706
questions
1
vote
3answers
113 views
Can I be the first user in my own case study?
I've seen people base their research on their own experience as the user.
I know that using yourself isn't as useful as going out and collecting data from a pool of people, but someone suggested just ...
0
votes
2answers
73 views
spacing between global search and menu
I'm in the process of creating an application store. The following is the wireframe for it. Now I want to make the search bar globally available regardless of the page the user is. So I made the ...
3
votes
0answers
211 views
What processes, workflows or software currently exist to manage, schedule, and compensate UX research participants? [closed]
The question:
What operational systems, methods, softwares, workflows, or personal processes exist for ux researchers to manage, schedule, and compensate their research participants?
Why I ask:
I ...
2
votes
4answers
2k views
Mixing breadcrumbs with a Back button
The following is a web app store wireframe. The app listing has used a card layout and the search is on the left top of the listing.
download bmml source – Wireframes created with Balsamiq ...
1
vote
1answer
74 views
How to display an average of Number of views to a user?
I would like to show the user that we are giving him an average from 100 to 120
So whats better:
more than 100 views?
from 100 to 120?
~100?
We have 3 plans and each one has an average number of ...
5
votes
2answers
177 views
How to perform User Research with minimal budget?
I'm business analyst on a project that creates new UI for existing system for public non commercial organization. System has about 9 screens, 3-4 main screens and other secondary screens (less usable ...
1
vote
1answer
78 views
Is it a good idea to showing balance in transfer, confirmation and success screen
I just want to understand the experience of showing the balance in any transfer, confirmation and success screen would make sense. If yes / no, what could be the down fall of it and reasons. Please ...
14
votes
4answers
4k views
Number keyboard UX
Hello Folks.
I just wanted to understand what research results show why the number keyboard consists of letters which are not used. Why is this needed?
The number keyboard should have only numbers, ...
2
votes
2answers
83 views
How does providing users with the option to flag wrong content influence the perception of product quality?
We're providing various learning content on our webpage. Sometimes users send us emails complaining about specific content that we need to fix. Without further description it is often quite difficult ...
2
votes
3answers
215 views
Best approach to implement a user survey
We have a site where a user has to fill out series of forms including personal details for purpose of employment screening.
At the end of the process (or the user journey), we'd like to provide the ...
2
votes
3answers
269 views
After how many second staying on splash screen does a user give up on using the app?
I'm doing a study on apps' splash screen durations. Some of the apps require a long loading time before showing the content.
From your experience or study, how long does it take for a user to quit ...
4
votes
2answers
954 views
Designing Experimental Webapps and Avoiding Bias
I am designing a webapp for psychological research and my goal is two fold:
Make a user feel as though they can trust this experiment (especially when they look at the consent form). University IRB ...
0
votes
1answer
152 views
How to find CEO's to interview for B2B product research?
I'm the sole UX guy with a local startup on a B2B product in the business intelligence space.
The problem is though: our product is geared more towards CEO and C-level types - not the people you can ...
2
votes
4answers
141 views
Should I trust other people's opinions, or only the stakeholder?
I self-learning UX/UI right now. My friend asked me to improve interface in his application that will be used to organize every city event. The stakeholders are city officials who will be deciding on ...
0
votes
1answer
61 views
Microcopy - Upgrade Once / Lifetime Upgrade / One-time Upgrade
I have a freemium iOS only mobile app that i'm currently working on.
The app give the user free limited access, and when the user requests access to a premium feature, I'm popping the option to ...
1
vote
0answers
15 views
Interviewing a group of users [duplicate]
I am organising some interviews with existing users to validate existing and future features for a product. I had everything planned to run individual interviews, consisting of general questions and ...
6
votes
4answers
267 views
How do you keep research participants in a small pool anonymous?
For my project, I try to conduct anonymous user research...but it's with folks whose roles as users are so unique, that they can be easily identified simply from their role/demographic information.
...
10
votes
1answer
544 views
Is it possible for a web application to be *too* fast?
Note, I've seen: How fast is too fast?, and What to do when loading is TOO fast? so I want to clarify the non-duplicity: I'm not asking about the animations, but more or less about the application in ...
2
votes
4answers
357 views
Generative research - methods for finding areas of improvement in an existing app
I'm frankly surprised by the lack of questions on here about generative research. This is the tenth question ever posted here about it.
Regardless, I'm finding myself at an impasse in approaching ...
1
vote
2answers
143 views
Updating old personas within an existing product
What kind of a way do you choose to update the old personas of an existing product?
Interview and gather qualitative data from a wide range of random users of the product and then create personas ...
1
vote
2answers
169 views
Is there any difference between the user research done during design thinking and that done during ux design?
Empathize phase of design thinking usually needs a user research. But are there any particular differences in terms of analysis tools & techniques, research methods etc for the user research done ...
1
vote
2answers
389 views
What are some templates in which the user research results can be presented in a very understandable way?
There is the User Persona and Empathy Mapping which presents information about the users in a simple way. But are there any other templates?
I am looking for ways to present user information to Non-...
0
votes
1answer
66 views
Find out which design is best
I have two designs which I would like to send to our customers to find out which one they would rather use. What would be the best way to collect the results for this?
Thanks
Steve
1
vote
2answers
263 views
UX Best Practices for Web Controls
I've searched for something like UX Best Practices for using Web Controls. I thought Google, Apple or Microsoft would have something like that but I can't seem to find anything on it. No studies ...
4
votes
2answers
290 views
What is best practice for a search feature in an application for police investigators?
The options are:
A) to keep the search field minimalist and expect users to browse through a fairly high number of results.
B) to add "advanced search" features that are going to make the query ...
4
votes
1answer
156 views
Are there any usability evaluations of Scrollytelling article formats ?
I've been seeing a trend in the online news and data visualization world of presenting information paired with some sort of data that changes dynamically as you scroll down.
Here is an example from ...
0
votes
1answer
77 views
Explaining user research process better?
Wondering if anyone has any frameworks or ideas on how to explain your usability analysis and then research plan development process better. I'm noticing I'm very bad at this. I go to the usual doing ...
2
votes
2answers
221 views
Multiple selections field for touchscreen device
i'm trying to find an intuitive way to display a multiple products selector.
The user has the possibility to select multiple product in the following screenshot.
The problem is that most of the ...
2
votes
1answer
476 views
What is first, a customer journey map, personas creation or user cases?
I am in the beggining of a new app, and I would like to know the order of the tasks: after the questions to the users and stakeholders, what is the order? a customer journey map, personas creation or ...
5
votes
1answer
63 views
Looking for Research on Loss Aversion
We're dealing with an ongoing research process and finding some noticeable pain points, specifically related to loss aversion (this is for a risk investments app).
After lots of brainstorming, we're ...
0
votes
3answers
214 views
0 in count field for number of rows to display per page in a table view
I have a count field in my page whose screenshot is attached.
When I enter 0 it lists all the records and doesn't show the 0 in the count field.
What is the standard way or user satisfactory way to ...
1
vote
2answers
79 views
Should designers focus on the users they want or the ones they already have?
Beyond the general UX rules, what is the best for a company/ a product, to focus on the existing type of users or on the users they target?
4
votes
2answers
2k views
Card sorting with user who have never seen your product before
Context
I've invited potential users to come in and look at our portal. These people only know what we do, but have never seen the UI of our portal. We will tell them about what we do and after that ...
0
votes
2answers
195 views
Best order of user research
Context
I'm planning on doing user testing and research to help improve the UI and UX of our portal/website.There are a lot tools to help improve your product. Think of tools like card sorting, user ...
3
votes
3answers
137 views
Research for existing websites [closed]
I am new to the UX research field and I'm looking for insight on how to conduct research on products that already exist, (in this case, websites). My boss is asking me to find out very specific ...
0
votes
1answer
239 views
Is it possible to create proto-personas just with quantitative research?
I have been asked by one of my client that use our current surveys and google analytics and create Proto-Personas for our Website. The website is quite complex.
They don't want to spend any money ...
4
votes
3answers
734 views
Do PWAs (progressive web apps) have experience advantages over Native apps? [closed]
Given the hype over PWAs, are there real advantages compared to native apps?
How does this as a single platform change the experience?
0
votes
2answers
255 views
Contextual Observation & Best UX methods to adopt - Practical approach
Contextual observation is done at the user environment and i am aware of it.
But in the banking sector, the users profile would be general public. what is the screening methods and who is this been ...
2
votes
1answer
111 views
How many users will I lose with iOS permission prompts?
Let's say I have an app, and I need to request a permission from the user to use the main use case of the app. This permission request happens the first time that the user opens the app.
Scenario A: ...
1
vote
2answers
92 views
Should product filter be disabled if it only works for one checkbox at a time?
My company is about to launch a new version of the product website but the filter system is not quite functional. The problem is that users only can check one filter item at a time to sort products. ...
3
votes
2answers
170 views
How can I make a good user experience if all users are different?
As a front-end developer with big interest in UX Design ...
I've read many articles and good books about UX. I'm confused about something that appears to be a major part of UX philosophy:
You ...
0
votes
1answer
563 views
UX Gamification: Achievements, Medals, Badges, or Trophies?
I am a developer in an upcoming Social Media App project, and within my application, I have incorporated a points and reward system to increase user retention and engagement. I'm stuck between these ...
1
vote
1answer
65 views
What could be possible ways to make users renew their plan on mobile app
We have an application where users have to subscribe to health plans for 3,6,or 12 months. Once the subscription is about to expire we need to send, remind and prompt users to renew their subscription....
0
votes
1answer
55 views
Functional screening (Technology Acceptance Model)
So I have been introduced into a project with the product basically already developed. However, I am to do a functional screening survey on the product to a user pilot testing group. What does a ...
1
vote
3answers
444 views
How to display research findings in portfolio [duplicate]
I am a bit confused about how to display qualitative research findings in a UX research portfolio. I know that people spend like a minute on each project and I don't know how to quickly give them a ...
2
votes
2answers
89 views
Learn about your users
Our users use the app in a very private and natural context that is not really reproducible in a lab. What is the best way to learn about our users and how they use our app? Invite them for interviews?...
0
votes
1answer
220 views
How to design a website with zero user data?
Whenever I think of this condition, I get confused. If my business is dependent user data, then how should I think of the design from scratch? What should I do to collect data from users or encourage ...
0
votes
1answer
73 views
Comparative Study on Retention Rate
Our competitor has a very similar App with almost identical features and use cases. We know that he has better retention rates. What is the best way to find out why? One idea I have is to find users ...
1
vote
1answer
121 views
How do you diagnose low retention?
A client of mine recently reported that they're not satisfied with the retention rate on their web application ( intended to help lawyers with the administration of their firms).
This stemmed from ...
1
vote
1answer
79 views
In mobile UX, which is better more taps but doesn't require thinking or lesser taps but requires a little bit of familiarization? [closed]
In mobile UX which is better:
(a) one that requires more taps but has fewer options to consider at each level or,
(b) a UX that is broken into more categories but requires fewer taps to get to the ...
