Questions tagged [user-research]
Comprises multiple methods for gaining insight into user needs and behaviours from real end users.
26
questions with no upvoted or accepted answers
3
votes
3answers
89 views
What is the most user-friendly way to ask a 'yes' or 'no' question via e-mail?
I'm interested in finding out the most user friendly way to ask a 'yes' or 'no' question via email. I have included an example and a couple of possibilities below.
It's a huge plus if whatever method ...
2
votes
1answer
119 views
UX for Range Control within a Carbon Footprint Tracking App
I am working on redesigning the UX for a carbon footprint tracking app. The issue is when it comes to letting users select miles travelled via airplane, car, bicycle etc..with airplanes, the data ...
2
votes
1answer
86 views
How to conduct remote unmoderated user testing on living room devices such as FireTV, Playstation, and Roku?
I'm wondering if there is a better way other than asking users to point a camera at their TV screen and try out some tasks while recording. Maybe mirror the TV screen to a computer and capture the ...
2
votes
1answer
279 views
How to analyze Pre/Post Single Ease of use question data?
Hello all UX researchers, In my recent UX study, I used a single ease of use question at the start and end of the each task on the scale of 1 to 7 ( where 1= strongly disagree, 7= strongly agree).
...
1
vote
0answers
148 views
How to balance user-led vs. user-centered design when it comes to navigation labels?
We just completed some research with card sorting and tree testing. Two of the categories were consistently labeled the same by a large percentage of participants.
It seems to make sense to name the ...
1
vote
1answer
80 views
Where is the best place to put notifications?
Our app currently has a Notification Center that can be accessed through an icon on the upper-right hand corner of the page.
I'm in the process of designing a Dashboard, which it and of itself will ...
1
vote
1answer
688 views
Given Item VS Custom Amount
As a user I'm able to donate money in two different ways: by choosing the amount from the given items, OR in alterative, by typing my custom amount.
How would you better visualize these two options, ...
1
vote
1answer
97 views
UX Benchmarking: How much detail should be collected from a user within an enterprise product?
There's a lot of value collecting benchmark data about a user's experience over time. The problem that we are running into is how much information should we ask from our user to help us make informed ...
1
vote
0answers
30 views
Reports/research about legalese texts
I'm looking for any reports or user researches done related to legalese text in software. Apart from curiosity I'm mostly trying to find efficient methods for showing EULA (minimizing confusion for ...
1
vote
3answers
140 views
Where can a ux designer find data for a user persona or an empathy map when working on a fictional project for their portfolio?
When working on a fictional personal project that will only serve as a portfolio piece (i.e. briefbox projects), how can I find the appropriate data to create user personas? I want to emphasize my ...
1
vote
0answers
65 views
Are there studies on scanning patterns for dual/multiple screens?
There are well known scanning patterns (such as F and Z scanning for websites that have been around for some time), but my assumption is that these have been built up over the years from research on ...
1
vote
0answers
44 views
What is the best way to conduct English word-recall exercises with people who have just been exposed to English via GUI elements?
I'm working on an App for Indian languages and the users in context have heard English very little. Only for things like 'Tables', 'Order', etc. I wanted to understand what's a good way to conduct ...
0
votes
1answer
63 views
How to engage user if some API is taking time on website or app
What are the methods using which we can engage the user on website or mobile app page where some backend API take more time to provide the output.
0
votes
1answer
58 views
What is the typical ratio of downloads to sign ups for B2C product apps eg A typical fitness/health app?
I have a health app where the user sign up is quite straightforward(at least in my eyes). It goes as follows -
Screen 1 - enter email id, password
Screen 2 - enter verification code sent on email
...
0
votes
0answers
41 views
How do you present the analysis of the stakeholder interviews?
I have recently conducted a series of stakeholder interviews as part of a sports website redesign I am currently in the process of analysing all the responses. What is the best way to present various ...
0
votes
1answer
57 views
Does Usability Tests and Product Experience Maps go Under Discovery or Define Stage?
I'm creating education materials for my company on UX to help better educate the team and secure more funding for UX at the company. But as I was reading how we define stages of UX I came across what ...
0
votes
0answers
13 views
When should I allow a task to be allocated to a team member?
My use case is similar to any task management application. A project manager can invite other members from the team and allocate tasks. Should I allow task allocation to a member who is already ...
0
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0answers
33 views
Conjoint analysis: show all combinations but bad comparisons OR good comparisons but not show all combinations?
For a project I'm doing a conjoint analysis to determine what attributes users find more important in getting an ad-free subscription for a website. The analysis consists of 3 attributes with 3 levels....
0
votes
1answer
81 views
Usability testing: what can be the best questions to ask a user to understand if they prefer infinite scroll vs pagination?
For example, unsplash.com has an infinite scroll. Let's say we want to change it to pagination. What can be the best questions to ask a user for a usability test?
0
votes
2answers
75 views
What navigation label would you give these list items?
I read on here recently that a navigation label is a promise to the user that what they are about to click on is appropriately represented next. I love this. However, I am struggling to correctly ...
0
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0answers
56 views
Is it recommended to have tab index navigation for complex web application?
I am doing requirement gathering for a complex in house web application. My customer is adamant to have keyboard tab index interaction for the application along with regular mouse interaction. My ...
0
votes
1answer
212 views
Best way to organize search form interface?
I have a tab in my application where users can search Accounts. The account table has two different types of accounts, User and Staff type. User type is one that has a username, password, etc. Staff ...
0
votes
0answers
31 views
Running Qualitative user research on Marketing Creatives
as an e-commerce company, it's common for creatives for marketing campaigns success to be measured in terms of numbers. e.g. based on click-through rates and conversion rates. however, just numbers ...
0
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0answers
112 views
Building UX Personas - Identifying User Behaviour
I am working on building some User Personas for my company.
Using a mixture of Analytics and internal data, I am trying to identify behavioral trends.
From the data I've noticed only 1 minor trend.
...
-1
votes
2answers
86 views
Making up user audience?
I understand that, for someone who’s just starting to put together a portfolio without any “real” projects under his belt, made up projects and scenarios are acceptable pieces of work to include. ...
-2
votes
1answer
196 views
Best practice when doing user research with surveys?
Could you suggest best practice when doing user reasearch with surveys with open questions?
Context a web page has (unexpectedly) a lot of visitors we know nothing about. This page is not listed in ...
