Questions tagged [user-research]
Comprises multiple methods for gaining insight into user needs and behaviours from real end users.
770
questions
1
vote
3answers
35 views
Recruitment for UX research [closed]
I'm would like to recruit executives and design leaders for a study, but my budget will only cover incentives. What are the best recruitment strategies that don't involve paying hefty service fees or ...
0
votes
2answers
58 views
over a million user banking experience persona creation [closed]
I'm working on a banking app project in which I aim to gather user data and put it into a beneficial form in order to make every stakeholder understand quantitatively and qualitatively what's going on,...
1
vote
2answers
37 views
How can user research fit into a copywriting team?
Our content based website has a team that is responsible for writing and maintaining the content. The team's work is often ad-hoc and small in scope with tight deadlines. The future roadmap is not ...
2
votes
1answer
42 views
Suggested number of groups in open card sorting
I'm going to use OptimalWorkshop for conduct an open card sorting exercises (unmoderated) with about 35 cards. I will recruit about 40 participants.
Do I need to constrain the number of groupings ...
0
votes
2answers
46 views
What are the alternative solutions for easy One Handed navigation?
The super-sized smartphones of this era make the user stretch their thumbs to reach touch targets on the top. The one-handed mode does not really solve one-handed reachability as it shrinks the screen ...
3
votes
3answers
88 views
What is the most user-friendly way to ask a 'yes' or 'no' question via e-mail?
I'm interested in finding out the most user friendly way to ask a 'yes' or 'no' question via email. I have included an example and a couple of possibilities below.
It's a huge plus if whatever method ...
0
votes
2answers
132 views
Aligning the UX and UI methods with the Design Thinking Process, can you categorise them?
The Design Thinking Process consists of Empathy, Define, Design, Prototype, and Test. While the last two phases are straight-forward, i.e Test might include usability testing, A/B Testing, etc. and ...
2
votes
1answer
49 views
What are the best user research practices when launching a beta site with a very small # of first users?
I believe it is a good idea to conduct user interviews to understand experience of first users soon after they try out the site.
What are some types of helpful question examples that might be relevant?...
7
votes
2answers
123 views
Are there alternative methods to reducing screen addiction that have been successful?
I was reading an article about the ways that children are getting around Apple's Screen Time to continue feeding their screen addiction habits. It seems to indicate that trying to make apps engaging/...
3
votes
1answer
45 views
What UX decisions to make to promote civility online?
Folks aren't as nice online as they are in person. Trying to find ways to mitigate this, a cursory search only turns up suggestions that each user can do to be more civil online. What UX decisions ...
2
votes
1answer
262 views
How do you build personas based on real users
I've seen a lot of really 'pretty' personas online. but my question is how to build personas based on real users. how do you gather the info to create a persona? Is it from interviews, observations, ...
3
votes
3answers
71 views
User research strategy [closed]
I am a rookie. As the only UX designer on my team I have been assigned to create the research strategy. The product is an existing Learning Management System (LMS) and the vision is to revamp and add ...
3
votes
1answer
60 views
Multi-Line Text Box vs Single Line Text Box
We have a 'Notes' section in several of our webpages that is currently only displayed as a single line text box. We tend to get short responses (5-7 words) describing what they need. This almost ...
0
votes
3answers
51 views
Sources of participants for user research and feedback
EDIT: The products we design are B2C and used by regular folks like you and me. Think Skyscanner, Zalando, etc
I'm re-evaluating the sources of getting participants our UX team uses to recruit ...
0
votes
1answer
40 views
How aware are typical users of browser zoom functionality?
Ideally I'm looking for quantitative research on this, if it exists, but I'd also be interested in anecdotal evidence from observing user behavior.
To what extent is the average user aware of, and ...
0
votes
4answers
82 views
How do you uncover true motivations and goals during user research?
My goal is to create some UX/JTBD personas and I am new to conducting user research interviews.
When asking participants what motivates them professionally, or what their professional goals are, a lot ...
0
votes
1answer
63 views
How to engage user if some API is taking time on website or app
What are the methods using which we can engage the user on website or mobile app page where some backend API take more time to provide the output.
3
votes
5answers
101 views
How can I phrase questions to user tests to not give away the solution?
For a site project I'm designing, I want to make sure people know where to find what they need so names of main sections must be clear. I want to test with a couple users, as many as I can perhaps. ...
3
votes
1answer
40 views
How to conduct user testing to identify the optimal position for an entry point of a feature
I'm conducting a user testing session to identify what is the optimal entry point on a flight booking mobile app, to introduce users to its frequent flyer program.
Potential entry points are
after ...
0
votes
1answer
28 views
Can i add meta keywords with multiple languages? [closed]
I have a webpage and i want to add meta keywords/description with multiple languages into it. Is it good practice to add it and will it have any improvement regarding seo ?
2
votes
1answer
119 views
UX for Range Control within a Carbon Footprint Tracking App
I am working on redesigning the UX for a carbon footprint tracking app. The issue is when it comes to letting users select miles travelled via airplane, car, bicycle etc..with airplanes, the data ...
2
votes
0answers
57 views
Have studies shown people actually use floating “Back to Top” buttons? [duplicate]
I know there are "guidelines" out there for how to handle floating Back to Top buttons, but I haven't found hard data or studies showing that users measurably prefer to use a Back to Top ...
3
votes
4answers
271 views
Why was Dark Theme created?
Hello guys so I was wondering if there was a particular reason or study/research of why was Dark Theme created. What's the value for the user of having a Dark Theme UI?
1
vote
1answer
36 views
A/B Usability Testing Technique Format?
I'm currently preparing a usability test for a module interface I'm designing and I want to be able to structure the test to ensure the best results.
Currently, there are 3 versions of the interface, ...
1
vote
4answers
216 views
How can I conduct user research on a product that already exists?
I am working on a school project as my team's UX researcher. Our product has already been designed, prototyped, and launched, without having conducted any research.
The team wants me to create ...
0
votes
1answer
96 views
How to start a user journey map for a new product and how does it translate to a product backlog?
I'm working on a new product that's a talent marketplace for the events and entertainment space. The client has a rough idea (like 20%) of what the user journey would be like.
I'm curious how should i ...
1
vote
3answers
84 views
Where to find participants for User Research Interviews?
If you are not able to source users through the client or pay a recruitment firm, what are the alternatives to find participants for User Research Interviews? Do you search for participants through ...
0
votes
1answer
36 views
Scroll v/s tab-based layout within an app - Is there evidence that tabs work better?
So, I am working on a climate change app wherein people can view and compare their carbon footprint. We need to showcase recommended actions to reduce that footprint and then those actions turn into ...
0
votes
1answer
58 views
What is the typical ratio of downloads to sign ups for B2C product apps eg A typical fitness/health app?
I have a health app where the user sign up is quite straightforward(at least in my eyes). It goes as follows -
Screen 1 - enter email id, password
Screen 2 - enter verification code sent on email
...
0
votes
0answers
41 views
How do you present the analysis of the stakeholder interviews?
I have recently conducted a series of stakeholder interviews as part of a sports website redesign I am currently in the process of analysing all the responses. What is the best way to present various ...
0
votes
3answers
125 views
Best way to display page full of links?
I have a page that looks like below.
I shrunk it in dimensions to give a broad idea of the page. So it has categories and under them there are links. What would be some of the options in terms of ...
1
vote
0answers
147 views
How to balance user-led vs. user-centered design when it comes to navigation labels?
We just completed some research with card sorting and tree testing. Two of the categories were consistently labeled the same by a large percentage of participants.
It seems to make sense to name the ...
0
votes
1answer
57 views
Does Usability Tests and Product Experience Maps go Under Discovery or Define Stage?
I'm creating education materials for my company on UX to help better educate the team and secure more funding for UX at the company. But as I was reading how we define stages of UX I came across what ...
0
votes
1answer
42 views
Surveys - asking users to select which persona they identify with?
We're writing a survey and one of the questions asks the user to select an option "which they most identify with." This question is basically asking the user to select which of our personas ...
1
vote
1answer
101 views
What are the risks of doing only in-depth interviews and surveys for user research?
I work at a very small, very scrappy software company as the only UX Researcher. There is such a huge need for information and a very fast pace of product development, so the easiest thing to do is ...
0
votes
0answers
13 views
When should I allow a task to be allocated to a team member?
My use case is similar to any task management application. A project manager can invite other members from the team and allocate tasks. Should I allow task allocation to a member who is already ...
0
votes
2answers
80 views
What research methods do you use when the budget is very small?
What research methods do you use when the budget is very small? Do you rely solely on online surveys due to the budget constraints or is there a better way?
2
votes
1answer
118 views
What are some authentic resources to find research papers on Healthcare UX?
I'm working on the digital ecosystem of Healthcare applications. Because of Covid-19 we are unable to reach out to actual users for primary research. So, it would be really helpful if someone can ...
1
vote
1answer
63 views
Should users have to press enter when using a search filter?
I'm working on a photo app that lets a user search through their photos. It currently has these filter types - category, date range, and favorites. A user can pick one or all of these filter types.
...
-1
votes
2answers
61 views
what are good questions for a survey for a dashboard design? [closed]
I am a designer, working on a web application, a tool that will be used by multiple users, in collaboration, to create presentations. These users will create presentations for their clients.
I now ...
4
votes
3answers
222 views
Interviews aimed for a website redesign
When conducting user interviews for a existing website redesign, do you ask them questions regarding their pain points of using the current site or do ask questions regarding the sector itself? So for ...
1
vote
3answers
195 views
UI for multiple forms with several input fields needs to be designed? How do to make user not get lost filling the form? [closed]
I have long and multiple page forms. I have made them into sections by using accordions so that user has ease of identifying the sections and not get lost.
Is there any way to make the journey for ...
2
votes
2answers
27 views
Usability Test Facilitating and Synthesis - how long does it take you to do? [closed]
We completed 6 usability tests last week. The last test was completed at the end of day on Thursday and the meeting to present findings was scheduled for noon on Monday. I felt like this wasn't enough ...
2
votes
1answer
70 views
Any link to some usability study on dashboard menu?
I am working on designing dashboard screens for a directory of tiny house enthusiasts(the site will also have social features like making friends, following people etc.)
Here's a screen that I ...
2
votes
3answers
83 views
Generic User Experience baseline survey
Is anyone aware of a generic set of questions, which are suitable for establishing a baseline level of a users experience with a given product / system etc. to conduct a remote survey?
Totally ...
1
vote
1answer
51 views
How to decide what information should I place on the item card? [closed]
Imagine you have to design an app that will help users in ordering food from the restaurants. You make an order and go to "My orders" where you can see a list of your orders from different ...
2
votes
1answer
78 views
Value of the “Last Updated” field on a web page
These days many sites or pages on social media only have a very limited shelf life, in contrast to the standard corporate or organisation website that contains information that have a degree of ...
1
vote
1answer
64 views
Differences between UX processes for a new client and a redesign
I was asked a question recently about the differences in the UX process when starting with a new website from scratch, compared to the UX process of a redesign for an already existing website. I said ...
1
vote
2answers
87 views
Should default search behaviour be `this AND that`, or `this OR that`? [duplicate]
I have web application that shows lists of various data types ... employees, customers, inventory items, orders, and so on.
There's one simple search field for doing a "global" search (we may add a ...
4
votes
1answer
37 views
Dark Nav Background on Homepage and Invert on Subpages?
from a design or UI/UX perspective:
I have a homepage, the header is dark and so is the navigation bar. Background of the nav is a dark color; logo and text is white.
On sub pages, the Nav is ...
