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Questions tagged [user-research]

Comprises multiple methods for gaining insight into user needs and behaviours from real end users.

1
vote
3answers
84 views

Displaying playtime

I have a website where I show player statistics. On the Steam gaming platform the playtime is shown in days. But on my website I have always formatted it in a days, hours and minutes format. Steam: ...
12
votes
7answers
3k views

Alert colors are really user-friendly to color-blind users?

I have seen many alert boxes are differentiated using only colors, even bootstrap has given. Has this box been really user-friendly to color-blind users?
3
votes
2answers
639 views

Is double-click is the right approach to web?

To open a folder in web we mostly used to click on the folder name, But Google drive follows double-click on the folder to open whereas Onedrive follows single-click on the folder name to open. Is ...
3
votes
4answers
526 views

Best succinct wording for app field [closed]

I am just making a little app and it collects team data. One of my fields is "number of players". In this sense I mean how many players are playing on the pitch at any given time. But it could ...
4
votes
1answer
156 views

Is it a good user experience to have multiple languages on the same page?

I am working on a new challenge. Is is a global site with multi-language support. My task is to design a support portal that will be in English only. This same support portal may also pull in portions ...
3
votes
3answers
813 views

Label for input type email in a form

Is there any UX consideration for the label for an email,some labels that i could think of are: Email ID Email Address Email
2
votes
1answer
180 views

Hardware best practices for data entry while doing field work

I have a client who sends medical professionals out into the field to perform checkups and other simple procedures in low income areas for free. They are currently doing their work in an entirely ...
3
votes
1answer
627 views

Modal dialog with solid or transparent background?

We all know that dialog box opens with a transparent background, But In latest design I have seen many dialogs opens in full page with a solid background with close button at the top right of the page....
5
votes
2answers
4k views

Whats is the difference between Pills, Chips and Tags/Tokens?

Since all the below components looks similar, what is the difference between Pills, Chips and Tags/Tokens. Since, am confused where/when to use these components.
2
votes
1answer
153 views

How would you test which mobile menu pattern works better?

I have three mobile menu patterns I want to find out which one is easier/faster to use, ie, 1) top nav that pushes main content down, 2) top nav that takes over the whole screen, 3) side menu drawer. ...
14
votes
3answers
815 views

Accessibility: How to track peoples with disabilities on websites?

Is it possible (and How?) to track people with disabilities on websites? I want to know how much people on my website use a screen reader, use plugins for easier reading and surfing on websites, use a ...
2
votes
2answers
127 views

The psychology of color that a child would most likely choose

As a UI designer, I have always wondered if there has been any psychological studies that can prove that children will pick certain colors over other colors or if there is a common pattern that occurs ...
4
votes
4answers
3k views

What is the difference between user testing and user research?

What are some examples for each definition?
1
vote
1answer
87 views

Is there any data on where people touch their tablet screens to scroll? [duplicate]

In a small sample (n = 3) we found that one user almost always scrolled their tablet/phone by stroking along the margin/gutter where the scrollbar exists. This caused a problem, as we have small fold-...
1
vote
1answer
185 views

Hamburger Menus [duplicate]

I was developing a personal website i wanna know this or simply Hamburger is better
1
vote
5answers
129 views

feature prioritization

I want to prioritize a list of features that our customer facing application does not currently have. I've first taken a look at our CSR call data to discover what services our customers call-in most ...
1
vote
1answer
82 views

Help and advice on user testing for accessibility?

I work at a small web development agency and I'm preparing to run a usability test on a web application we've built with a participant using a screenreader. Our development team just made a bunch of ...
1
vote
1answer
110 views

what are the differences between Scenario and user stories?

I am confused over scenario and user story! are they same? or they completely different from each other? Thanks & Regards-
0
votes
2answers
269 views

Choose between single or double buttons for two actions

I'm trying to find what is the best approach for the following scenario. I'm building Music Player App(iOS). For each played song we have two options : Add the song to My Music Library Add the song ...
0
votes
3answers
249 views

Frameworks for tagging user interview notes?

I've had some success, and interesting insights, applying a very simple and custom tagging system to user interview notes. An example of this would be labeling feedback as quote, praise, pain point, ...
4
votes
1answer
122 views

Which qualitative method is best used with Empathy approach?

I have recently been doing a research that involved focus-group, interview, observation and lastly a survey as data gathering and analysis of user behavioral, emotions, experience. I have read and ...
3
votes
3answers
50 views

Determine scenario for task or let user decide?

I've read material about user testing strategy and they all talk about determining a scenario for the task. Is this necessary? Wouldn't it be more natural to let the user him/herself decide on the ...
0
votes
1answer
675 views

How long does it take to conduct UX Research? [duplicate]

If I'm preparing a project, what amount of time is reasonable to reserve for research? in terms of hours/days? Yes, it varies, but what are some examples/situations that you can think of where user ...
0
votes
2answers
49 views

Online consultation: Should notes be ready right after the consultation?

We are building an online consultation app where in there's a consultant and a customer who can do a video conference over the phone / desktop computer. On the consultant's side, we are planning to ...
10
votes
1answer
746 views

If a product is meant for use by a specific skillset, what depth of knowlege should a designer have in that skillset?

For example, if someone is designing an interface for a product used by doctors for a specific task, the designer will have far less medical knowledge than the doctors using the product. How much will ...
18
votes
6answers
4k views

What is the best way to end a call between two parties (timer involved) in a non-disruptive way?

We are doing an app wherein one party (customer) can have a video conference with another party (consultant) in limited time (e.g. 15 minutes). What is the best way to end the connection between two ...
1
vote
1answer
123 views

Should I follow Mac or Windows UI guidelines? [duplicate]

In my product am using a modeless dialog box with “OK” and “Minimize” button. Where I can place these buttons on the Top Left or Top Right? If I place on the Top Left it shows am focused only on the ...
0
votes
3answers
179 views

Circular scroll bar [closed]

I have been developing a circular motion scroll, For Instance: if you rotate the circle clockwise the page will scroll down and if you rotate the circle anticlockwise the page would scroll up. ...
2
votes
1answer
648 views

Keyboard key access for Toggle Button?

In material design when I try to access Toggle Button via Keyboard, the spacebar is used as an action button. Why not Left/Right keyboard keys are not used as action buttons. What is the right key for ...
0
votes
5answers
903 views

Cancel and Back button on same form?

I have a web application where we end up at a screen with a form and we have both a CANCEL and BACK button on that screen. My doubts are : Should we clear out the form on pressing the back button? ...
4
votes
3answers
628 views

Notification banner with auto close need “close(x)” button?

The notifications banner that displayed on top of the screen will disappears automatically in time delay. But I have seen many notification banners with auto close and close(x) button. Is the close(...
1
vote
2answers
297 views

What is the difference between Shallow Information Architecture and deep Information Architecture?

I am new to User Centric Design process, wish to learn Information architecture in detail. Please help me understand difference between Shallow Information Architecture and deep Information ...
3
votes
1answer
360 views

How important is HFI Certification for a UI-UX Designer?

I'm planning to do HFI Certification, how important is it for a designer (UI-UX) and is there any alternatives for the same?
3
votes
3answers
116 views

How to design a project from the requirements of the stakeholder without knowing the actual needs & pain-points of the user?

I am assigned to design a new product (existing in market but with more added features). Requirements are provided by the stakeholder. I currently have no users in touch to understand their needs and ...
3
votes
3answers
117 views

What usability testing method should I use?

We have changed the design of our download form (Form you fill out to download a white paper or a guide) inline with a site redesign. It has been 1.5 months since we did this and the commercial guys ...
1
vote
1answer
306 views

Can the color aware LED backlighting for HDTV give a better User Experience?

There are products that let you install LED lights behind your HDTVs so that it matches the colors on the shows that you watch and projects the light on the wall behind. e.g. www.ambiscreen.tv, www....
0
votes
1answer
73 views

Combining personas and profiles rather than using them separately

There are lots of articles explaining personas and user profiles separately, but not many that talk about the use of both assets together to create a more insightful and comprehensive picture of the ...
3
votes
3answers
769 views

What is the recommended way to display a form field in an error state that is also on focus?

I've seen a lot of tips on good error states, but I haven't seen much on best practices for when the error state field in on focus. Here is an example of a sign up form with multiple errors (...
-1
votes
1answer
159 views

What was the rationale behind pinterest changing its “pin it” button to “save”?

I recently noticed that the popular "pin it" button had been renamed to "save". Personally I did not like it as I thought "pin it" was more accurate for the purpose and also was more in sync with the ...
3
votes
8answers
569 views

UX Strategy for MVP's

Could you please any one tell me about the UX method for MINIMUM VIABLE PRODUCTS? We can't follow the traditional UX Strategy such as user research, scenarios, prototyping, user testing etc.. for the ...
2
votes
2answers
197 views

Conditional behaviors: OK or Close for modal windows?

Consider this WordPress screen: I have seen this a few times, where the usual "close" word is replaced by the word "OK". Please note that everything else works as with any modal, you can click ...
3
votes
1answer
79 views

Resources for preparing for HFI CUA [closed]

I am preparing for the HFI CUA. What resources would you recommend for me - either paid or free! Any courses on Lynda? Any particular resources/blogs that are focused on preparing for the exam.
2
votes
1answer
146 views

Analyze the website [closed]

I have no idea how to analyze a website if PET design principles are followed or not for a particular website. I have started practicing UX though I was a front end developer. Dont have clue if this ...
0
votes
1answer
96 views

Interfaces designed deliberately to contain high density of content and actions [closed]

There has been a strong trend towards the simplification and shallow IA of modern websites and applications, yet I can't help but wonder if there is also some correction required for certain ...
3
votes
2answers
113 views

Metrics for comparative study of collaborative systems

I have a collaborative computing platform which I want to run a user study on, and compare it with an existing, paper-based system. Both systems are meant to be used in some specific types of meetings ...
6
votes
2answers
109 views

Published research supporting UX interview techniques?

I've seen a lot of articles online about never asking users what they want, not asking users to justify why they want it or why they made a decision, not asking users what they would hypothetically do ...
3
votes
1answer
99 views

How to choose the background color of video monitoring interface

Recently, I am working on the UI of video monitoring system, and it include images, table, infographic, and etc. I am really hesitated how to choose background color. Many days ago, many good guys ...
7
votes
3answers
391 views

What are the best practices for keeping and analyzing unstructured user feedback?

To get and analyze users' feedback is vital for designing successful products as all of you perfectly know. It is more or less clear what to do with surveys' results, but what is the best way to keep ...
3
votes
1answer
137 views

Are there any formulas or algorithm to evaluate playability of games from user's side?

I'd like to know what the title says. Basically, everything I have found deals with heuristics from developer's side, from device's side and the economical side of gaming development. However, couldn'...
3
votes
1answer
94 views

How do rules of Ben Schiderman apply/violate? [closed]

I read about 8 Golden Rules of Ben Schiderman which are as follows: Strive for consistency Permit easy reversal of actions Offer informative feedback Enable shortcuts for frequent users Provide ...