Questions tagged [user-research]

Comprises multiple methods for gaining insight into user needs and behaviours from real end users.

Filter by
Sorted by
Tagged with
1
vote
1answer
20 views

A/B Usability Testing Technique Format?

I'm currently preparing a usability test for a module interface I'm designing and I want to be able to structure the test to ensure the best results. Currently, there are 3 versions of the interface, ...
0
votes
3answers
55 views

Where to find participants for User Research Interviews?

If you are not able to source users through the client or pay a recruitment firm, what are the alternatives to find participants for User Research Interviews? Do you search for participants through ...
0
votes
4answers
148 views

How can I conduct user research on a product that already exists?

I am working on a school project as my team's UX researcher. Our product has already been designed, prototyped, and launched, without having conducted any research. The team wants me to create ...
0
votes
1answer
79 views
+50

How to start a user journey map for a new product and how does it translate to a product backlog?

I'm working on a new product that's a talent marketplace for the events and entertainment space. The client has a rough idea (like 20%) of what the user journey would be like. I'm curious how should i ...
0
votes
2answers
301 views

Research Project Planning - Time estimates for various research methods and phases

Are there any suggested rough estimates for how long user research methods and phases of research planing, execution, and analysis take? I'm trying to get better at project management and planning ...
0
votes
0answers
20 views

Inactive states for buttons

I am currently working on an interface for an internal ticketing system. We are using a tile system to illustrate different services. Think about a grid of tiles on the screen. A requirement we got ...
0
votes
0answers
22 views

When do you not need to create a user persona?

I was wondering when do you not need to create a persona? I see examples of redesigns of existing websites where no personas have been created and instead, rely on user information generated from ...
0
votes
1answer
33 views

Scroll v/s tab-based layout within an app - Is there evidence that tabs work better?

So, I am working on a climate change app wherein people can view and compare their carbon footprint. We need to showcase recommended actions to reduce that footprint and then those actions turn into ...
1
vote
1answer
427 views

Given Item VS Custom Amount

As a user I'm able to donate money in two different ways: by choosing the amount from the given items, OR in alterative, by typing my custom amount. How would you better visualize these two options, ...
14
votes
4answers
5k views

Number keyboard UX

Hello Folks. I just wanted to understand what research results show why the number keyboard consists of letters which are not used. Why is this needed? The number keyboard should have only numbers, ...
0
votes
1answer
39 views

What is the typical ratio of downloads to sign ups for B2C product apps eg A typical fitness/health app?

I have a health app where the user sign up is quite straightforward(at least in my eyes). It goes as follows - Screen 1 - enter email id, password Screen 2 - enter verification code sent on email ...
0
votes
0answers
38 views

How do you present the analysis of the stakeholder interviews?

I have recently conducted a series of stakeholder interviews as part of a sports website redesign I am currently in the process of analysing all the responses. What is the best way to present various ...
0
votes
1answer
49 views

Does Usability Tests and Product Experience Maps go Under Discovery or Define Stage?

I'm creating education materials for my company on UX to help better educate the team and secure more funding for UX at the company. But as I was reading how we define stages of UX I came across what ...
1
vote
2answers
54 views

Research: Learning about the audience and identifying user needs

I am starting work on a new website project that is a website for a design agency and I want to understand how can I get to users? How to understand the target audience, so I can use research methods?
0
votes
2answers
54 views

What navigation label would you give these list items?

I read on here recently that a navigation label is a promise to the user that what they are about to click on is appropriately represented next. I love this. However, I am struggling to correctly ...
-1
votes
0answers
18 views

Return of Experiences (ROX)

What process and metrics, do you already have the opportunity to implement or see in small or big companies that worked?
5
votes
3answers
1k views

Is the Macintosh Menubar Preferred?

The Macintosh is one of the very few desktop operating systems that shares a central, common, menubar across all applications. Even NextStep and Be operating systems, which were founded by former ...
0
votes
2answers
77 views

Best way to display page full of links?

I have a page that looks like below. I shrunk it in dimensions to give a broad idea of the page. So it has categories and under them there are links. What would be some of the options in terms of ...
1
vote
1answer
81 views

What are some authentic resources to find research papers on Healthcare UX?

I'm working on the digital ecosystem of Healthcare applications. Because of Covid-19 we are unable to reach out to actual users for primary research. So, it would be really helpful if someone can ...
1
vote
0answers
134 views

How to balance user-led vs. user-centered design when it comes to navigation labels?

We just completed some research with card sorting and tree testing. Two of the categories were consistently labeled the same by a large percentage of participants. It seems to make sense to name the ...
1
vote
2answers
84 views

Where can I ask user-research interviews online?

I am creating a prototype for an imaginary mobile app for a UI-UX course I am taking and need to ask a few questions for user-research. The mobile app is called Class monitor for a tutorial institute ...
2
votes
2answers
23 views

Usability Test Facilitating and Synthesis - how long does it take you to do? [closed]

We completed 6 usability tests last week. The last test was completed at the end of day on Thursday and the meeting to present findings was scheduled for noon on Monday. I felt like this wasn't enough ...
0
votes
1answer
40 views

Surveys - asking users to select which persona they identify with?

We're writing a survey and one of the questions asks the user to select an option "which they most identify with." This question is basically asking the user to select which of our personas ...
3
votes
1answer
64 views

Is there any research about input mask corrections?

I've found some researches about input masks in general but they all say just how to let user type text correctly. But I find it very frustrating when I need to correct an input (press backspace) and ...
1
vote
1answer
44 views

Any link to some usability study on dashboard menu?

I am working on designing dashboard screens for a directory of tiny house enthusiasts(the site will also have social features like making friends, following people etc.) Here's a screen that I ...
1
vote
2answers
110 views

Where can a ux designer find data for a user persona or an empathy map when working on a fictional project for their portfolio?

When working on a fictional personal project that will only serve as a portfolio piece (i.e. briefbox projects), how can I find the appropriate data to create user personas? I want to emphasize my ...
1
vote
1answer
96 views

What are the risks of doing only in-depth interviews and surveys for user research?

I work at a very small, very scrappy software company as the only UX Researcher. There is such a huge need for information and a very fast pace of product development, so the easiest thing to do is ...
0
votes
1answer
131 views

Asking for demographic and screening question at the end of the survey - benefits outweigh risks?

I recently completed a survey in which the demographic questions were asked at the end instead of the beginning. I assume that this is because there are no specific screening questions for the purpose ...
2
votes
3answers
73 views

Cutting down on no shows and drop outs

Recruiting for user research is by far the hardest part of the UX job. Lately however I've been having a particular nightmare with this. -Many participants sign up then I just never hear from them ...
0
votes
0answers
12 views

When should I allow a task to be allocated to a team member?

My use case is similar to any task management application. A project manager can invite other members from the team and allocate tasks. Should I allow task allocation to a member who is already ...
0
votes
2answers
76 views

What research methods do you use when the budget is very small?

What research methods do you use when the budget is very small? Do you rely solely on online surveys due to the budget constraints or is there a better way?
1
vote
1answer
49 views

How to decide what information should I place on the item card? [closed]

Imagine you have to design an app that will help users in ordering food from the restaurants. You make an order and go to "My orders" where you can see a list of your orders from different ...
1
vote
1answer
58 views

Should users have to press enter when using a search filter?

I'm working on a photo app that lets a user search through their photos. It currently has these filter types - category, date range, and favorites. A user can pick one or all of these filter types. ...
0
votes
1answer
70 views

How to test which CTAs prompt users to take specific actions

I'm experimenting with different messages/Calls-to-Action in our product to see which specific CTAs are most successful at prompting our users to take specific actions we want them to take. Besides ...
-1
votes
2answers
57 views

what are good questions for a survey for a dashboard design? [closed]

I am a designer, working on a web application, a tool that will be used by multiple users, in collaboration, to create presentations. These users will create presentations for their clients. I now ...
1
vote
1answer
89 views

Where/How do I gather data for this portfolio project…?

I'm sure I'll be called, as a UX designer, to give a total-usability-makeover to a website or two. Wanting to include in my portfolio a demonstration of my preparedness for this, I simply Googled "...
10
votes
4answers
14k views

User tasks vs. user goals?

Can someone shed some light on what are specific differences between user tasks and user goals? Personas focus on goals while market segment focuses on tasks. I'm unclear on what exactly "tasks" ...
1
vote
3answers
51 views

Solutions for user testing during WFH?

It's been really tough trying to do user-testing through Zoom. Really struggling. Do any of you have any suggestions? Have you been facing similar problems? Any hacks? Thanks!
4
votes
3answers
161 views

Interviews aimed for a website redesign

When conducting user interviews for a existing website redesign, do you ask them questions regarding their pain points of using the current site or do ask questions regarding the sector itself? So for ...
6
votes
5answers
292 views

Best Practice for video start image

Should a video player (on load / idle mode) always only show a still picture that was 'grabbed' from the video? Or would it be ok-practice or even better-practice to show a photo, that is somehow ...
2
votes
3answers
61 views

Generic User Experience baseline survey

Is anyone aware of a generic set of questions, which are suitable for establishing a baseline level of a users experience with a given product / system etc. to conduct a remote survey? Totally ...
1
vote
3answers
87 views

UI for multiple forms with several input fields needs to be designed? How do to make user not get lost filling the form? [closed]

I have long and multiple page forms. I have made them into sections by using accordions so that user has ease of identifying the sections and not get lost. Is there any way to make the journey for ...
1
vote
2answers
54 views

Inferences you can make about users leveraging footer navigation vs main nav?

I am using FullStory to study some user behavior on some client sites and have noticed a trend in a few client sites where users will opt to use the links in the footer navigation over the main menu. ...
1
vote
3answers
56 views

Create UX Case study with Heuristic Evaluation but no user research

I have performed heuristic evaluation on a couple of websites and have them recorded on my notepad. I am re-designing the screens as per my findings from the heuristic evaluation. Could you help me ...
2
votes
1answer
52 views

Value of the “Last Updated” field on a web page

These days many sites or pages on social media only have a very limited shelf life, in contrast to the standard corporate or organisation website that contains information that have a degree of ...
1
vote
1answer
60 views

Differences between UX processes for a new client and a redesign

I was asked a question recently about the differences in the UX process when starting with a new website from scratch, compared to the UX process of a redesign for an already existing website. I said ...
0
votes
1answer
160 views

Best way to organize search form interface?

I have tab in my application where users can search Accounts. Account table has two different type of accounts, User and Staff type. User type is one that have username, password, etc. Staff only ...
1
vote
2answers
81 views

Should default search behaviour be `this AND that`, or `this OR that`? [duplicate]

I have web application that shows lists of various data types ... employees, customers, inventory items, orders, and so on. There's one simple search field for doing a "global" search (we may add a ...
4
votes
1answer
29 views

Dark Nav Background on Homepage and Invert on Subpages?

from a design or UI/UX perspective: I have a homepage, the header is dark and so is the navigation bar. Background of the nav is a dark color; logo and text is white. On sub pages, the Nav is ...
-2
votes
2answers
38 views

How should I work in order to land a good internship or a good job in the big companies? [closed]

I want tips from experts and people working in this field already. I wish to continue my career in UI/UX and would like to know what steps to take in order to land an internship or even a job in a ...

1
2 3 4 5
16