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Questions tagged [user-feedback]

Helpful information or criticism that is collected to find out what can be done to improve a product.

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54
votes
14answers
8k views

Should a progressbar go both ways?

I'm developing a long-running algorithm and want to give my users an idea of what is the current state of the calculation. I thought of adding a progress bar indicating the percentage of all the ...
16
votes
4answers
1k views

Should you reveal to the participants where they 'went wrong' during usability tests?

I realise 'went wrong' is not the correct term here. We're not testing the user, we're testing the site. (Hence the quote marks). Anyway: Take this hypothetical scenario: You're running a usability ...
5
votes
6answers
2k views

Best strategy to gather feedback for beta android app

I am working on a product that will soon release a beta android app, not through google play, but just sending the apk around to a couple of people. I am now looking for ways to gather user feedback ...
4
votes
4answers
968 views

Specific techniques to interview customers/users for UX/customer discovery questions

I am a UX designer, and my task in a desktop application development is to discover what is the need of the users and how they would want to use it. It's a UX designing job plus customer discovery/...
3
votes
2answers
335 views

How does providing feedback influence quiz performance?

Working on the design of an online quiz tool, I'm considering what would be the best way to give feedback to the users. It's about multiple choice tests used for knowledge testing of health care ...
3
votes
1answer
243 views

Getting feedback and suggestions from users [closed]

I am rebuilding an ERP software.I want to get feedback and suggestions from users on the current software , so that I can build more user-friendly interface and functionality.Suggest me some ideas how ...
1
vote
1answer
187 views

How to get users feedback on experience when they are not 'your' users?

Storytelling mode You can skip it if you want ;) I am UI and UX designer on a LMS solution. An LMS is a CMS dedicated to digital learning purpose and sold to a wide range of clients. Some of them ...
1
vote
2answers
83 views

Design and development team experience with community/user driven feedback platforms

In reviewing the benefit of transitioning to a user/community driven product design and development process, the availability of platforms such as GetSatisfaction and UserVoice (plus other similar ...