Questions tagged [user-centered-design]

User centered design (short UCD, sometimes called Human centered design) emphazises focus on end users of a product and aims to test and develop products in close interaction with users.

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Why is it important to focus on user needs as opposed to requests?

This question is written with digital product design in mind, but is not exclusively tailored towards digital. It is pretty accepted that in order to design the 'best' solution to a problem, you need ...
Joel Blackmore's user avatar
123 votes
16 answers
30k views

Is coffee a good excuse for a slow application start-up time?

I was dragged into a meeting with a client to consult on any usability issues as we watched a user performing day-to-day operations with a software application. The first thing that happened was that ...
edgarator's user avatar
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85 votes
14 answers
11k views

Should you concede to user demands that seem clearly inferior?

Currently working on a ground-up (not just the UI) reimplementation of a whole, existing system. Because it's internal we've been able to work with its existing users during the process, and get their ...
Bob Tway's user avatar
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63 votes
18 answers
26k views

Is there a term for "the user can't use anything wrong" design?

I'm of the opinion that the user is always using software or hardware correctly and to imply otherwise is rude, condescending, and philosophically wrong. For example, I and everyone I know pulls USB ...
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43 votes
10 answers
7k views

Do some technical documentation websites purposely have very plain design?

I notice some widely read/important websites, all technical documentation pages in my examples, have some really old, dull and seemingly poor design. Is this on purpose? Is it based on UX ...
Dan.'s user avatar
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32 votes
2 answers
5k views

Why do we keep asking if our users would use/recommend our product/service again?

I read about users not being able to predict their own future behavior because they simply can't comprehend what influences their choices(UX Myths). If this is the case, why do websites, apps and ...
SliQz's user avatar
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30 votes
4 answers
4k views

What's the rationale behind Google's "no save" approach?

Before anything, this is something I'm seeing on several sites, not only Google, but I think it started with Google, and it's obviously the most known case. There are several UX aspects quite arguable ...
Devin's user avatar
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21 votes
7 answers
39k views

Do you use "scenarios" and "use cases" as one or separate?

There are a lot of discussions and information on the difference between scenarios and use cases, but I want to know how do they - or don't they - work together? At a high level, the main difference ...
Adriaan's user avatar
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20 votes
7 answers
15k views

Is user experience design (UXD) equal to user centered design (UCD)?

Can user experience design (UXD) and user centered design (UCD) be considered the same? If not, how do they relate to each other and how do they differ?
Dennis Gommé's user avatar
19 votes
3 answers
696 views

Case studies to help sell UCD

I'm looking for some nice simple stats and references to help convince potential clients of the value of UCD. Real-life case studies you can explain in one line I suppose. One of my favourites is of ...
Pete Williams's user avatar
18 votes
5 answers
5k views

What to answer when Product Owner/Manager says "this feature [requested by users] needs a lot of time to develop, so we'll never do it"?

More precisely: I work in a company that doesn't have any design culture. Some people tend to think a little more in a user-centered way but not the important ones. The Product Manager only cares ...
Pretty Red Thing's user avatar
18 votes
8 answers
3k views

Should I never ever use only placeholders in forms?

I have a form that the users will use a lot of times becouse is the main funcionality of my webapp. It has select boxes with large options, so they are quite wide. Looks something like this: May be ...
mllamazares's user avatar
18 votes
3 answers
42k views

How do users react to Bootstrap's uneditable-input class?

Bootstrap supplies a class .uneditable-input, which can be applied to a span/label/text/etc to mimic the appearance of a disabled text input. Bootstrap describes it as: "Uneditable inputs: Present ...
Rob DiMarzo's user avatar
17 votes
4 answers
4k views

Should we auto-select a new default payment method when the current default expired?

I'm currently working on error message handling for payment failures. A couple of the reasons why a payment may fail is because a card is returned as expired or unauthorised. If a customers’ default ...
ruffgaws's user avatar
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16 votes
5 answers
674 views

How do you handle not knowing what it's like to be the person using the softwares you need to design

I have a general question so I'll provide an example: Let's say you were assigned to build a software which will be used on a daily basis as a professional tool, let's say a statistician's. Now, you ...
Nir Bentia's user avatar
14 votes
4 answers
6k views

Number keyboard UX

Hello Folks. I just wanted to understand what research results show why the number keyboard consists of letters which are not used. Why is this needed? The number keyboard should have only numbers, ...
Prasad Shiva's user avatar
14 votes
4 answers
1k views

Pick a unique activity for each day of the week

I am making an app that creates custom marathon training schedules and I want the user to be able to pick one of 7 activities for each day of the week without picking the same one twice. I made a ...
john mitsch's user avatar
13 votes
2 answers
746 views

Using genders in physiologically oriented UCD

I've this problem: as a policy, we usually strive to leave out gender considerations if possible. If not possible, we use a wide range of genders . Not as extreme as Facebook, but something more ...
Devin's user avatar
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13 votes
5 answers
386 views

Can UCD become an agile process?

All the discussions about Agile UX relate to how we adjust UX Activities to an agile development process but I want to know how we can turn UCD in to an agile process that supports the development ...
Matt Goddard's user avatar
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12 votes
4 answers
2k views

Is user centered design only about hygiene factors?

There is one thing that bothers me about UX-design. One of the shortcomings of a user centered design approach, is that it only focuses on existing needs and not on new revolutionary ideas. For ...
Tony Bolero's user avatar
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12 votes
7 answers
1k views

Is creating personas against the principles of User Centered Design? [closed]

I'm just running through an agency proposal and the misuse of personas has reared its ugly head again. I'm finding this is now a frequently reoccurring theme and so I thought I'd raise it as a ...
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12 votes
5 answers
2k views

UI/UX in an Agile Development Environment

I'm working with a company on a medium-large scale web application. The application is to replace existing applications, manual, and electronic processes. This project is on a tight deadline, and is ...
Mark's user avatar
  • 1,189
12 votes
4 answers
1k views

Should forms always appears within a box?

The main form of my webapp looks like this: With the next colors: Background color...: #F4F9FD Tittle color.......: #3C325C Button color.......: #DE373D Why do forms usually appears within a box? ...
mllamazares's user avatar
12 votes
3 answers
2k views

Original design choice of back and forward directions?

There are numerous of evidence around us where forward and backward directions are predetermined. As if they are a conscious choice we all know. At least this in true in left-to-right reading ...
Benny Skogberg's user avatar
11 votes
3 answers
4k views

Prepare a user to perform an action before proceeding to the next step

I am designing an application that allows the users to train at home. I have a step (let's call it step 1) in which the user must be in a position in order to "sync" (step 2) with the app for the ...
Darkkz's user avatar
  • 235
10 votes
13 answers
4k views

Which is faster to fill-out: Paper or digital forms? [closed]

We are wondering which of the two are faster to fill out for walk-in customers who wants to sign-up for a class. PAPER: Pros: Forms can be distributed to many customers and they can fill this out ...
catandmouse's user avatar
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10 votes
4 answers
4k views

How to make checkbox selection less of an eyesore?

I'm working on a component (see image) that shows the results of a keyword search. Each result displays: the title/link to an article, a snippet from the article, a checkbox reading "This ...
darz123's user avatar
  • 101
10 votes
3 answers
15k views

What is the difference between user centered design (UCD) and Design Thinking?

I'm confused. I have been searching a lot and can't find the difference in between them. Even the processes are quite similar. 1. Empathy/Analysis/Research 2.Define 2.Ideate 3. Prototype 4. Test ...
Orange Juice's user avatar
9 votes
7 answers
667 views

When to use data driven personas and when to make them up?

I'm studying HCI and the focus for persona creation on my course is resolutely that personas should be derived from user research data. I also attended adaptive path's uxintensive last year and the ...
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9 votes
7 answers
789 views

How far do we go to protect users?

Based on this question. While I loved reading the sassy replies about caves and leopards, the larger debate seems to be whether or not we assume the user is irresponsible and I wonder, as a user ...
Anindya Basu's user avatar
9 votes
4 answers
11k views

Human Centered Design vs. User Centered Design

While rereading Don Normans "The Design of Everyday Things" I stumbled upon the term "Human Centered Design". I was aware of "User Centered Design" but this was new to me. Is it just another title ...
stefan.s's user avatar
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9 votes
2 answers
503 views

Best way to ask for "This Or That Or Both" on a Form

I have a page where the user can search for customer details based on multiple criteria, as shown in the screenshot below. Here First Name and Last Name are mandatory. But the user is expected to ...
User M's user avatar
  • 193
9 votes
4 answers
9k views

Why do laptops have so many stickers?

They're telling me who made the OS, who made the processor, who made the speakers, who made the graphics card and who put all of these together! Such details are acceptable on the packaging, but once ...
kBisla's user avatar
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9 votes
4 answers
1k views

Do Users Take Product Tours?

Product tours have become very popular in recent times. It's also used here on StackExchange. I personally mostly skip the 'Take a 2 min Tour' notifications or link. So I'm wondering; based on ...
Eujomnoma's user avatar
  • 101
8 votes
3 answers
3k views

Is there an intuitive way to display weeks as text?

I am working on an application where a set of data is displayed, based on a specific week. The user selects this week from a drop down box, and one of my objectives is to format the way these week ...
Gnemlock's user avatar
  • 183
8 votes
2 answers
770 views

How long does the User remember?

I'm wondering for how long the User holds the knowledge about a site? Assuming that you (as User) came to a new website, browse it for a while, accomplish your goals and then leave. You have learned ...
Pablo Armentano's user avatar
7 votes
8 answers
12k views

Why is there no standard layout for computer keyboards?

As you might be aware, there is no context menu button (similar to right click action) in modern keyboards. In latest laptops such as HP, Lenovo, etc. and Lenovo slim keyboard are missing the Context ...
Ravimallya's user avatar
7 votes
4 answers
2k views

Exact difference between User Centered Design and Consumer Centered Design?

Would like to know what differentiates consumer centered design from other design approaches eg. user centered design. What are the additional key elements that need to be addressed. Would be ...
amarnath01's user avatar
7 votes
4 answers
745 views

Definition of human centred quality in ISO 9241-220 separates usability and user experience, why?

ISO 9241 defines user experience as: a person's perceptions and responses that result from the use and/or anticipated use of a product, system or service. Based on this definition, we would ...
Michael Lai's user avatar
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7 votes
1 answer
462 views

Is task-based the same as user-centric?

Well, I think that the question is self-explanatory. In order to explain something to someone in the office I used task-based instead of user-centric and I was surprised. I'm usually complaining ...
edgarator's user avatar
  • 5,958
7 votes
3 answers
412 views

Scroll Up & Down to show Past & Future

Would you ever ask, or expect your users to understand that they can and should scroll up from their entry point? The idea is showing articles in reverse-chronological order. They can also scroll ...
chilledMonkeyBrain's user avatar
7 votes
3 answers
5k views

What are some resources for activities / games to teach User-Centered Design? [closed]

I am building a workshop to teach User-Centered Design. The target audience is people who want to integrate UCD into their software development process. What I am looking for is activities and games ...
daydalis's user avatar
  • 321
6 votes
2 answers
2k views

Should dropdown list option be removed if the options cannot be repeatedly selected?

Let's say, I have a dropdown (html select) of questions from which a teacher can pick up questions to present to their students. The options available in the dropdown can only be picked once i.e. the ...
MrClan's user avatar
  • 171
6 votes
3 answers
24k views

Is there a difference between "user-centered" and "user-centric" design?

I was told that they are not the same but without any explanation. What is the difference between the two, if any?
Aventinus's user avatar
  • 163
6 votes
3 answers
7k views

Horizontal Scrolling Menu or Tab Bar?

I am developing a mobile application supporting iOS, Android and Windows platforms. The app comprise of "sectional navigation". By sectional navigation I mean it has various sections such as: 1. Maps ...
madLokesh's user avatar
  • 208
6 votes
1 answer
2k views

Why do radio buttons precede the labels?

Radio buttons always seem to precede the label and not the other way around. Is there any reason for this? Don't user first read the label before selecting a radio button? Does this have to do ...
Okavango's user avatar
  • 7,026
6 votes
2 answers
5k views

OTP Verification - Which approach will lead to better and consistent UX? (Screenshot included)

I'm designing a screen for OTP verification. The design looks similar to this. Taken from here My questions are, Should I auto-verify the OTP when the user has entered all the 6 digits or Should ...
Hardik Modha's user avatar
6 votes
4 answers
418 views

Hanging panel after user Click

I'm working on a small language learning app, in which the user can: save text and audio to read and listen later click on a word to add notes and example sentences get some stats per language + ...
Fernando's user avatar
6 votes
4 answers
5k views

Why my chats are shown in right side? [duplicate]

Here you can see my today chat history: Yeah, the blue colored are mine. Why these are right aligned? Is it because of most people are right handed or earlier chat app implemented this way? I'm ...
Jivan's user avatar
  • 3,708
6 votes
3 answers
709 views

Recommended IA and Navigation Architecture for a single long page scroll?

Website with several pages functioning as a long page scroll determining the optimal navigation architecture. Are there any general usability suggestions for content rich websites with pages designed ...
Dan Bamberger's user avatar

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